5.0
We were in an unknown situation, trying to get our very ill family member from Memphis, Tennessee to Victoria, Texas. We did not know who to turn to, so we started researching on the internet. ACC Medlink was our second call, and you answered the phone! Sigh of relief! The start of this journey to the coordinating of all parties involved. Tyler, Melissa, and Helen were amazing courteous, professional, and knowledgeable.
Drivers were there on time at the hospital ready to transport our loved one.
The staff names if my memory serves me correctly, Fern, Vincent, and K, but anyhow they were wonderful also. It was a 10 plus hour drive. Thank you so much we will never forget this experience. Scary unknown to manageable and putting our hearts and our minds at ease.