I personally would like to thank you for the patience and extra effort that you provided to us in getting Franklin home. My brothers in law rode along as passengers. They commented that the equipment was excellent for the transport and that the driver and staff were professionals in their handling of the patient and the ride along family members. They felt that it was the exceptional care that was provided. I highly recommend your service as both cost effective and professional at the same time, a rarity in the current economic climate.
Thank you again from our family.
My highest compliments and praise to your nurse Kate for the care and understanding that she afforded to my Mother when she spent such a long day transporting her from Fl to WV.
I can’t properly express how much it put my mind at ease to to have met with her and turn mom over to such an obviously very competent and ‘in charge’ person. She handled Mom with care and love and it really meant so much to me as well as both my brother and sister to have her arrive in good condition and great spirits. She conveyed how mom entertained the staff and others during the trip and was apparently awake and enjoying the trip for the entire time, and I am positive Kate had everything to do with this. I don’t know what compensation she receives, but I can assure it it nowhere near enough. Hopefully the rest of the staff are like her as she certainly a shining example of a model for everyone else.
Please convey these thoughts of appreciation to her on our behalf,
Thank You again,
I cannot thank you enough for helping to arrange the transport of myself the 4 hours home after back surgery!!! The crew was unbelievable; Toni, the nurse was always next to me talking and tending to my needs, and Tim, the Driver, was the best!!!! Before having the back surgery, I didn’t know how I would get home, and the 4 hour ride in a car would have been impossible! So, I found your company on the internet, called you, and it was that easy! All I had to do was give the social worker, at the hospital, your name and phone number and you, your office staff, and she arranged it all!!
I cannot believe how fantastic the whole experience was, especially after having major back surgery, in which I had to go to a specialist 4 hours from my home. I could not believe how smooth the ride was, and Toni’s company was great…we chatted the whole way. Whenever I got uncomfortable, she would readjust my pillows and even had an assortments of drinks and snacks, (she gave me a drink so I could take my medications). I had no idea that this type of service is available and Toni told me that you have 9 of those “high end” Mercedes ambulances that go all over this country. Toni also said you even do air ambulance work as well! Wow, you really have the best of everything, the crew, the ambulance, and office staff. Thank you just doesn’t seem to be enough.
I told my surgeon about it and he was very interested in getting more information on your company…apparently he gets patients from all over the country! I would be happy to act as a referral should you need one in the future!
Once again, I can’t thank you enough for my mothers trip from Pa to Fl. Although the day was long she was well taken care of. Thank you for the periodic updates through the trip, it gave me peace of mind.
And your rates were fair. Otherwise, it would have been hard to get her to Florida.
I highly recommend your service.
Anne E. White
You folks transported my wife and me from Western Massachusetts to Pittsburgh, PA.
Trip from start to finish was professionally and expertly executed by your crew. I felt that my wife was safe can comfortable for the entire ten hour ride. The nurse, Toni, took exceptional care of my wife through the trip. The vehicle was clean and comfortable and the experience was all together positive.
I would not hesitate to use ACC Medlink if the need should arise again.
I would like to thank you and the staff for your professionalism in handling my father’s transfer.
Even when there was an unforeseen timing issue, I was called and notified of the delay so there was no anxiety. The crew was professional and put my father and I at ease. One of your nurses, Toni, gave me her cell # and sent me updates as they trip progressed. The van was well thought out for this type of transfer and all of the equipment was up to date.
In short, I was extremely happy with the service. Thank you for all your help.
I wanted to take a moment to acknowledge the excellent service ACC Medlink provided to our family.
From the onset of contacting you company, the office staff was terrific and well-organized. Communication was superior. The transport crew was prompt, professional, and gave us a safe and comfortable ride home from Philly. Our daughter was treated with care and compassion and was kept comfortable in transit after a very tough surgery.
My wife and I sincerely appreciate how everyone at ACC Medlink worked together to help make a difficult situation for us less stressful. We would highly recommend your company.
Thank you for the whole service. Everything was excellent, a good and comfortable ambulance, a very nice crew, and everything as you had told us.
It was a very pleasant trip for us three, and the help of the crew was substantial for making easy the difficult parts of going in and out.
Many thanks again!
Danny, Gail, and one other gentleman transported my mom, Mary, from MA to VA. I can’t tell you enough how wonderful they were. They cared for her as they would their own mother’s. They were communicative, professional, and extremely kind to her. Mom is very ill, but she talked about them all evening. Gale was superb as a nurse.
Thank you for your love and care,
You can be very proud of your company and your staff. We were picked up by Danny, I think Jeremy and David–real professionals.
Then at Daytona, we switched to Danny, Anthony & Rene–they couldn’t have done any more for us to make the trip as successful as it was. We were absolutely happy with the way it all went. I can’t say enough about your company’s operation. One of Gene’s comments was that he never felt the Sprinter shift.
Thanks for everything,
I wanted to take a minute to thank ACC Medlink and especially the three employees, David, Andrew and Kristen, who attended to my mother during her recent transport from SC to FL. I was impressed with the care and attention they gave her which in turn gave me a great level of comfort knowing she was in good hands.
Thank you for helping us transport my father from Florida to upstate New York. He was being released from a hospital to rehab facility, and we wanted him to be closer to family. As it turned out, he ended up traveling on his 94th birthday. Your drivers, and medical person were great, and the trip went smoothly. We had considered air flight, but are glad that we traveled by ground…. the vehicle was comfortable, and while I didnt get the best nights sleep of my life, I arrived reasonably well rested. I was glad to have wi-fi on board, and it was great to get his picture emailed from my sister while driving through South Carolina! My father did remarkably well.
Thank you so much. While the trip took longer than any of us expected, your professionalism and empathy for both my mom and my wife who accompanied her on the 12 hour trip was amazing!
I do appreciate a professional organization and the coordination between the two hospices was handled very well. You completely took the worry out of the trip for me.
A well run company. Thanks again!
Just wanted to write a note of thanks for getting my 95 year old mother from Bradenton, FL to New Jersey safely and in comfort. Danny, Jackie and Susan were great; very professional, compassionate, and supportive. They made what could have a very difficult trip, pleasant and free of anxiety. Thank you very much.
Earle and I wanted to commend and thank you and the crew of his medical transport. Keith, Tim, and Lee were professional, competent, and caring throughout the 13-hour drive from Hudson FL to BR LA. I especially appreciate your and their flexibility in helping me get my car home.
Earle is doing well under the circumstances and is so much better off in his home community with his large support system.
Thank you all for making this possible.
I am writing today to thank your wonderful company and crew for transporting me from Arizona to Indiana. I very much appreciated the kind courtesy of the crew, Michael, Tim and Jeremy. Further, they were very efficient and attentive drivers. Not to mention I had the best taco that I have ever had at Little Joe’s Taco’s just off of interstate 40! These guys really know their stuff!
With sincere appreciation,
A week ago I and my son were using the ACC private ambulance from Miami to New York. I would like to express my gratitude to all crew members: Kate Taylor, pastor Lee and Jackie. All of them were very kind, supportive, and helped my son to go smoothly through the trip.
During the whole trip, day and night, we felt their warmth, love and concern. Even after the trip Kate and pastor Lee were calling me and saying prayers for my son.
Those people are special and deserved to be recognized as special.
My family and I would like to truly thank ACC Medlink for their help in transporting my mother from Michigan to Texas. My family and I were almost out of options, and God blessed us with ACC Medlink and its wonderful team to help us with the transport for my mom. The staff was so professional, and treated my sister and mom like their own family. John, Jim, and Toni, were great and made my sister and mom feel as comfortable as possible.
The accommodations of the Van was everything that we needed for my mom’s transport. Gabrielle, the representative for ACC Medlink, was also professional and helped me throughout the entire process. She helped make the complete, transport less stressful than I ever thought.
I would definitely recommend ACC Medlink to others, and know that they would be a blessing to other families as they have been to us. Thank you.
We contracted ACC to transport our ailing father from Florida to Michigan. The flight and ground transfers were safe, comfortable and trouble-free, thanks to the meticulous, caring attention of your crew. With all the issues my family is now facing, ACC ensured his transport was not one of them.
The transport was great, and the drivers and nurse were great as well. Very good service!
Thank you all so much
We want to once again thank you for all you have done for our family. I know it is your job but you went above and beyond and added your personal touch to our sister’s trip to Michigan. We can’t even begin to express our appreciation for you and the part you have played in this journey for her. You are definitely an answer to prayer.
Joyce’s journey with cancer that God is taking her on is growing her relationship with Him. Your prayers with her will forever be cherished.
From that first phone call made to you to the last call saying she had arrived in Michigan ACC Medlink was there by our side. There was compassion in Mike’s voice with my very first question as well as the many questions we had during this difficult time.
Everything went well with the transfer of my mother to South Carolina. My uncle, who was a passenger with my mother, said that the transfer was excellent. The staff was very friendly and the care was top notch.
Thank you for all of your help, and we are definitely glad that we chose ACC Medlink.
My dad was transported from Bradenton Florida, to Williston Vermont. That’s a really long way. He was diagnosed with terminal cancer a month before. He is a Native Vermonter and wanted to come home.
I would recommend ACC Medlink to anyone having to travel any sort of distance in a hearbeat!! By far a most wonderful group of caring human beings.
Thank you all again for how you touched our family and made our lives a little happier by bringing my dad home to us.
Good morning. The transport went great and my mom and dad are safe and back in Minnesota. Thank you so much for all your help and for getting them home quickly. My dad said the drivers and nurse were all very nice and the van was great for the trip.
I wanted to thank you very much for arranging medical transport of my critically ill dad earlier this week. You acted promptly and were terrific at marshalling the resources and putting the right medical transport in place for us that we needed.
We appreciate deeply your assistance.
Thanks again for transporting my mother to her home in NY on such a short notice. It was a pleasant flight, thanks to the pilot and a wonderful, attentive and friendly nurse, Kate Taylor.
I just wanted to say thank you to you and your crew for getting Ryan and myself down to Florida so quickly and safely.
I was petrified about moving him, but knew we needed to… Kate, Melissa, and John were amazing. Kate and Melissa were incredibly supportive, and made us both so much more comfortable.
I really appreciate the service that you provide, and wish you and your company the best in 2012.
I really thank you for making it possible to move my Mother-in-law from Fort Lauderdale to Jacksonville. Chris was amazing. He really did the impossible- he calmed me down. I was a nervous wreck, prior to your crew’s arrival. When I saw how capable they were, I think I relaxed for the first time in weeks.
I would highly recommend your crew and services to anyone in need of transport for cargo of the most precious kind- human life.
…You and your team could not have done a better job at getting my mom back to Texas….thank you….it was a very traumatic family event, but your staff was so professional and helped immensely.
And your price was much lower than your competitors.
Thanks to Air Critical Cares bedside to bedside service we were able to get my dad to a hospital and proceed with a surgery he desperately needed.
Air Critical Cares staff was compassionate and professional and safely got us to the hospital in Miami, FL where my dad underwent surgery and is now in the recovery process.
Thank you for everything!