When you require a means of getting your loved ones to or from a medical facility, you may want to use the services of a dedicated non-emergency transportation company. They are equipped with the type of vehicles and facilities required to move under those circumstances.
Not all companies can help with long-distance, coast-to-coast medical transportation. If you are planning to make the trip to or from a hospital, hospice, or another healthcare center that’s far from your destination, you want to be sure that you’re using a vehicle comfortable enough to see you through the entire journey.
What qualities should you look out for in a non-emergency medical transport service provider when you are prospecting for such a service? We will discuss a few of these things here so that you will be able to make the right pick before hopping into one of those vans for a lengthy drive.
• Coverage Area
Check to see if the service you want to hire covers the trip area. Non-emergency long-distance medical transporters typically operate in specific states and may ply particular routes. Know what their presence is like in your local town or city.
The service they render may be better if they are located in the pick-up and drop-off city or state; this is possible if theirs is a larger company with centers in several regions. But this isn’t a rule; it’s just something you may want to keep in mind.
If they offer excellent service, you will very likely hear about it if you ask around.
Of course, we’re telling you to seek the opinion of others! You should if such insights are readily available and you’ve got a little time on your hands to double-check with persons who have some experience with them.
• Vehicles and Equipment
What are their vehicles like? Do they have wheelchair vans for patients who might need the ramps?
You might not be able to ascertain everything you would like to know about the guys you hire until you have ridden with them. But there’s a fair bit you will be able to find out by just making inquiries beforehand.
Ask them how they can take care of the unique needs of patients who you might be booking them for (whether it’s you or someone you know). Some of these companies have luxury vans with several conveniences, including a bathroom and a TV screen for entertainment.
• Customer Care
This is important because you will want your loved one or whoever will be transported under your watch to get picked up and dropped off promptly and without hassles.
Treat vague, disinterested, or even passively aggressive responses to your inquiries as red flags. Be careful to engage the services of a company involved with coast to coast medical transportation only if they show that they are humane enough to take care of the patients onboard their vehicles adequately.
When choosing a medical transport service provider, you must ensure to choose one that not only focuses on getting you to your destination, but also prioritizes using the safest, most conducive, and most efficient sets of vehicle fleets and equipment to do the job.
ACC Medlink appeared on the TLC television network reality show “1000 LB Sisters” to transport one of the cast members from Ohio to a doctor in Kentucky. Filmed in late 2022, ACC Medlink, four of its employees and the journey they took with Tammy Slaton were featured in episode 6 of season 4, which originally aired on February 21, 2023.
ACC Medlink is proud to announce the addition of a new line of elite medical sprinter vans to our long distance medical transport fleet. This addition will allow ACC Medlink to continue to provide superior service and outstanding care for those in need of medical transport out of state...