Why ACC Medlink

Served Over 10 Million Miles!
The LEADER and Only
5 Star Service!
Stars
Speak with a Transport Specialist, 24 hours a day,
7 days a week
Veteran-owned Business

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ACC Medlink

Verified Reviews

 

Google Star Reviews

Google 5 Star Reviews

11-30-2022
Outstanding crew kept tracking information current.departed and arrived whsn said THX
- Tony Dodge


Google 5 Star Reviews

11-29-2022
My my my!!! Words cannot express the gratitude and thanks to this company. They arrived 15 minutes earlier and where courteous, polite and attentive. The transit itself was well equipped and spacious. The nurse Leslie we wish you the best in all endeavors and David thank you for your magnificent driving skills. We arrived to our destination on time and were helped with getting our family member settled. Thank you for this company and the staff both at the call center and on the transport.
- Eddie Moore


Google 5 Star Reviews

11-28-2022
Please. Send a receipt for the service that I may submit to our insurance carrier Thank You
- Robert Morrow h


Google 5 Star Reviews

11-28-2022
My experience with ACC Medlink was great. The staff is professional, friendly and very responsive. The whole process was smooth and well coordinated. The price was also quite a bit lower than another quote I got.
- Harry Smith


Google 5 Star Reviews

11-25-2022
The transport crew was very helpful in keeping me in touch with my loved one while they were transporting her across several states. Their communication helped ease our concerns and she was so relieved to get back home. I would recommend their services to anyone.
- Amy Knupp


Google 5 Star Reviews

11-22-2022
Thank you so much for the fast response in scheduling. We had unusual circumstances where my step dad was and insurance and I really appreciate how fast we scheduled his transport from Ohio to Florida. Every person I spoke to was not only professional but very nice. Thanks to the drivers for getting him there safely and so fast! We would recommend this company in the future to anyone
- Linda Stone


Google 5 Star Reviews

11-21-2022
Rochelle was phenomenal. She was patient, kind and funny. She worked to make sure may dad was comfortable and knew she was his advocate. She even bought him an electric blanket to ensure he'd be warm for the trip. I feel she went above and beyond.
- Deborah Rose


Google 5 Star Reviews

11-18-2022
This was a stressful time for our family and the entire crew was extremely helpful, kind, professional and friendly to my Father-in-law and myself on our journey half way across the country.
- Kirsten Brown


Google 5 Star Reviews

11-18-2022
Even with the satisfied online Reviews, I was terrified moving my mother from NY to GA!!! I'm so very grateful to Dori, Alberto, and Kyle, who handled our trip with the ease that showed their professionalism, and put me at ease. Thank you again, team!!!
- Shirley Crump


Google 5 Star Reviews

11-17-2022
ACC Medlink was the perfect way to transport both of my parents (ages 95 and 97) from Illinois to assisted living in Minnesota, an 8-hour trip they were unable to make in a car. Eric made sure they had their favorite snacks and entertainment on board and was well attuned to their medical needs. He kept us apprised of how they were doing and their arrival time. Everything went exactly as planned and my parents were comfortable and safe. Thank you.
- Lisbeth Quebe


Google 5 Star Reviews

11-16-2022
This review is based on the information from the passenger, Gina She spoke very highly of all three employees. She said she would give it a 10 out of 10! Since this was an almost 24 hour ride I would say that was exceptional.
- Jane Dillion


Google 5 Star Reviews

11-15-2022
Overall great experience. The crew was very courteous and kind and tried to make us feel as comfortable as they could. We got to our destination not too long after the time that was quoted to us so that was also nice. We're happy to have chosen this company for our transport.
- Jocelyn Flores


Google 5 Star Reviews

11-11-2022
All 3 of our crew were personable professional friendly and had a sense of humor.
- Wilma Engle


Google 5 Star Reviews

11-10-2022
Lovely, caring, helpful. You brought my 98 y.o. mom up from Orlando to Virginia. I was terribly worried because a) that's a huge move and b) mom has complete dementia. The three crewmembers were sweet and professional, and everything went perfectly. Thank you, ACC!
- Kat Wilton


Google 5 Star Reviews

11-07-2022
Crew was Kind, Courteous, and Professional. Medical Nurse assigned to my Brother was Awesome. Everyone we talked to via telephone (the Office staff, Scheduling, Billing, Etc.) was very Professional yet on a Cordial Level. They took Very Good Care of my Brother, who has Serious Medical Issues. They made the 6+ Hour trip as Pleasant as Possible for my Brother. Rating ACC MedLink on a Scale of 1-5, I would give them a 10!
- Joy Powell


Google 5 Star Reviews

11-07-2022
Crew was Kind, Courteous, and Professional. Medical Nurse assigned to my Brother was Awesome. Everyone we talked to via telephone (the Office staff, Scheduling, Billing, Etc.) was very Professional yet on a Cordial Level. They took Very Good Care of my Brother, who has Serious Medical Issues. They made the 6+ Hour trip as Pleasant as Possible for my Brother. Rating ACC MedLink on a Scale of 1-5, I would give them a 10!
- Joy Powell


Google 5 Star Reviews

11-07-2022
Everyone was great. Process and coordination was smooth and Eileen was fabulous to work with.
- Bethany Richmond


Google 5 Star Reviews

11-02-2022
My husband actually enjoyed the trip Said everyone was very kind to him. Thanks to everyone!
- Jo Ann Shoaff


Google 5 Star Reviews

11-02-2022
Routing could have been better in my opinion, but pleased with experience over all. Everyone was courteous, with timely calls, answering questions and following up. Would recommend.
- Jim Hays


Google 5 Star Reviews

10-31-2022
Steller company, no need to look any further, My mom is 92 and frail and they transported her from Miami to Indiana. The team cared for her with the most amazing grace. So blessed to have had ACC Medlink, I would trust them anytime with a loved one. Thank you so much for you kind help.
- Elise Levin


Google 5 Star Reviews

10-28-2022
I really dont know their names but they ship me from Boynton Beach to Philadelphia the company knows their names it was two men and a woman and they were fabulous couldnt ask for anybody better hats off to them three people !
- Vera Dominiak


Google 5 Star Reviews

10-26-2022
When you have a medically challenged family member that has to be moved to a different state your company is a great, safe choice.
- Carol Archambeault


Google 5 Star Reviews

10-25-2022
From start to finish, it could not have been better. All the behind the scenes support staff and crew were superb. My sister-in-law was transported with the crew from Maryland to South Carolina and her care and comfort was the best. She was treated like family. We could not have been more pleased with the service.
- Lynn Glisson


Google 5 Star Reviews

10-25-2022
Very professional and efficient. They inspired confidence and followed through. Would highly recommend.
- Patricia Sweeney


Google 5 Star Reviews

10-21-2022
The crew was awesome but my mother in law couldnt remember their names. The care coordinator, Evelyn, was amazing!
- Jolene Jarrell


Google 5 Star Reviews

10-20-2022
The crew was very professional. I know my Aunt cussed them out for 8 hours straight! A very difficult customer with dementia. Thank you for a safe delivery from NC to FL.
- Evelyn Moorhouse


Google 5 Star Reviews

10-17-2022
Its been very stressful trying to move my mom across the Country while she is having some serious medical issues. ACC Medlink made the process seamless. They responded very quickly and set up transportation for my mom immediately. The staff person riding with her communicated with me through out the trip and it put my mind at ease for sure. I highly recommend this company to transport your loved one.
- Lisa Anderson


Google 5 Star Reviews

10-17-2022
Everyone did a fabulous job. I would definitely recommend to anyone needing Medical Transport thank you so much for your peompt assistance.
- Chrissy Frei


Google 5 Star Reviews

10-17-2022
thanks for getting my mother to NY from MD. despite the flat tire, she was safe and comfortable the whole way.
- Bob Doran


Google 5 Star Reviews

10-10-2022
Although there were three crew members who provided care for my 88 year old Father, Brent was my point of contact. He called me as they were getting ready to transport my Dad across state lines for an 11 hour drive. Brent assured me they would take good care of my Dad and said he was their top priority. He texted and called me just before their arrival. Great customer service and very professional. I would definitely use this service again.
- Sydney Cunningham


Google 5 Star Reviews

10-10-2022
Experience was very positive. Crew was outstanding. Vehicle was as comfortable as one that size could be. Ride a little bumpy. Would highly recommend the company and this crew.
- Rafe Viscasillas


Google 5 Star Reviews

10-06-2022
Great service.
- Sheila Cane


Google 5 Star Reviews

10-05-2022
Entire crew was professional during the entire 11 hour trip. They showed up on time and got my uncle in his bed with ease. Thank you all. Frank
- Frank Swope


Google 5 Star Reviews

10-03-2022
I was impressed by the professionalism by the office staff when I reserved the move from Tennessee to Florida for my father in law from one assisted living location to another. They were very personable toward our needs. We were waiting at the assisted living facility in Florida when the transport arrived. I was surprised and amazed by the size and quality of the transport vehicle, inside and outside. Then I met the crew and I was even more impressed. All three of them showed a great deal of compassion for my father in law and his well being. Over all, 1-10, I would give and the company a 10+ on the move. I would completely recommend ACC/MEDLINK to anyone.
- Richard Pace


Google 5 Star Reviews

10-01-2022
Really could not have been a better experience.
- Kristen McVeety


Google 5 Star Reviews

09-30-2022
All the people I talked to were outstanding!! They did a wonderful job transporting my mother! I can't Thank you enough!!
- Ellen Malson


Google 5 Star Reviews

09-26-2022
I am very impressed with everyone that I spoke to and met with during this stressful time in my Family's lives. This company is one of the best professional organizations that I have delt with. My Mother is still talking about how friendly and kind the transport crew was to her. When I met them my mind was put at ease because of their professionalism and kindness. I give them my highest recommendation.
- James OConnor


Google 5 Star Reviews

09-26-2022
I couldnt have chosen a better transport for my 96 year old Mom. I would Highly recommend ACC to anyone needing med transport. 11 hours is a very long drive and my Mom got home smiling ear to ear! Thank you all for her positive experience.
- Barbara Fisher


Google 5 Star Reviews

09-26-2022
They were super friendly and responsive. Follow through was great with the coordination and the nurse was very friendly. The crew that accompanied my dad were very accommodating and very nice. I would definitely recommend! For folks who need power chairs to go with the transport they will provide that service as well
- Tina Dortch


Google 5 Star Reviews

09-22-2022
Lots of road work, better shocks would help. Excellent crew overall.
- Russell Lynch


Google 5 Star Reviews

09-21-2022
Crew did a great job and exceeded our expectations. They arrived ahead of schedule on a 600 mile transport and communications were exceptional with everyone at your company. We are very impressed with you!! The fact that you were able to transport through the night when our mother ordinarily sleeps made the journey much easier. Thank you!!
- Carolyn Wilson


Google 5 Star Reviews

09-19-2022
We needed to set up a long distance move quickly for a narrow window. ACC Medlink worked with us to make that happen. I was impressed with the helpfulness of the crew and the level of communication/updates.
- Mark Hurley


Google 5 Star Reviews

09-15-2022
The crew did an excellent job in transporting my mother from Chicago to Maryland.
- ANGELA KING


Google 5 Star Reviews

09-13-2022
It was unbelievable!! I was searching for an Ambulance service online for interstate non-emergency transportation when I came across ACC MedLink. The lady who picked up the phone to provide me with information regarding the services was courteous and prompt by sending this to my email. The Ambulance service and crew (a critical care Nurse and two drivers) were very professional. The vehicle was roomy, comfortable and convenient. MedLink accommodated my request by beating their usual 2-3 days to just 1 DAY!! I will recommend Medlink anytime, any day!!!
- Kingsley Ofoemezie


Google 5 Star Reviews

09-13-2022
All crew members were professional and courteous. The crew was prompt during the morning pickup and arrived at the destination sooner than expected. My father stated that the trip was comfortable and the crew attentive. We were very pleased ACCMedlink service overall. Thank you.
- Arly Allen


Google 5 Star Reviews

09-13-2022
Right from the first phone call we were so impressed - the lady,(sorry can't remember her name) she took ownership and helped us figure out what we needed. The crew was wonderful and my brother was so happy with how they took care of him. Outstanding!!!
- Susan Ehrenreich


Google 5 Star Reviews

09-13-2022
We were so pleased with Medlink,!!! Right from the very first phone call we knew had the right place. The lady (s
- Susan Ehrenreich


Google 5 Star Reviews

09-12-2022
Thank you for the great service your company provided my mom and I, this week, moving mom from Citrus County Florida to Fredericksburg, Virginia. Moms about to turn 86 and not in good health with mobility issues following a stroke last December. Your crew (Dori, Shaun, and Leslie) were fantastic. Despite severe weather at the start of the trip, dodging jackknifing trucks in Jacksonville downpours, then calmer weather up I-95, they safely took great care of my mom and me. Theyre so professional, looking out for our needs, and friendly. Leslie may have averted a medical emergency with my mom. When she checked moms blood pressure, it was through the roof. Leslie was able to treat her, monitor her progress, and got her back to normal. They got us to moms new home and her situated so well. We cant thank you enough for all you do. I posted a notice on my college class Facebook site about the great job your crew did along with a link to your site. I think it was money well spent. Thank you!!! The only minor negative feedback is that I-95 is a bumpy ride from Florida to the North Carolina border. It was a hard ride in the back of the vehicle. I suspect it's not an air suspension vehicle, which may make it ride hard, since it's basically a truck. I also recommend some cup holders in the back as we picked up orange juice at one stop and the crew had to wait until my mom could finish it, so the drink didn't dump over and spill. Otherwise, the vehicle is great!
- Phillip Miller


Google 5 Star Reviews

09-12-2022
Overall was a great experience and I'm eternally grateful that this service exists. I had been trying for 4.5 years to get my parents down to GA from NJ. My mother cannot fly and I didn't feel comfortable driving her myself (as I'm not a medical professional). Thank you!
- Keith Bowden


Google 5 Star Reviews

09-12-2022
ACC made this whole process so easy and worry free. My dad arrived after a 30 hour journey in good spirits after having been well cared for. Thank you!!
- Mary Rybak


Google 5 Star Reviews

09-12-2022
*good notes about bickel i accidentally deleted*
- Jed Kane


Google 5 Star Reviews

09-08-2022
We were very satisfied great communication and the crew were OUTSTANDING. The crew made my dad very comfortable that made this transition seamless. I would recommend them 1000%. Thank you for the wonderful service!
- Kim Kiefer


Google 5 Star Reviews

09-07-2022
The crew was very kind and courteous to our Aunt Herta! She had a great trip from Kansas to Illinois
- Monica Nedza


Google 5 Star Reviews

09-06-2022
Jan was an excellent nurse. She was attentive to my husband the entire trip and took outstanding care of him, as well as helping me with any needs I had. She was also very encouraging to both of us and pleasant to converse & travel with.
- Diana Dwan


Google 5 Star Reviews

09-05-2022
I very highly commend your company and staff and thank you from the bottom of my heart for getting my husband and me back home again!
- Beverly Bottorff


Google 5 Star Reviews

09-05-2022
Crew was very helpful, they worked with my needs I can't thank them enough. I would recommend this service to anyone who needs it.
- Oscar Torres


Google 5 Star Reviews

09-05-2022
The TV in the vehicle was not operational at the start of the trip. The air conditioning was also marginal in the Florida heat.
- John Mantey


Google 5 Star Reviews

09-05-2022
Russ and Nick were very good at their individual jobs during transport for my father. He reports that Russ and Nick both spoke to Ray with the utmost respect and were kind and understanding during the transport and extra hygiene services when necessary. My dad was very impressed and thankful for the ride home more than 600 miles and a 12 hr drive. Thank you Acc Medlink!
- Beth Garber


Google 5 Star Reviews

09-05-2022
My mother-in-law had a pleasant trip amd enjoyed the crew. They arrived in a timely fashion and were very courteous. You admin process is very efficient and helpful. Thank you, Molly Catron
- Molly Catron


Google 5 Star Reviews

09-05-2022
Kind and courteous staff from the office to the transport. Would highly recommend ACC to anyone in need of transport. The crew made the long trip enjoyable and very comfortable. Thank you!
- Sandra Meir


Google 5 Star Reviews

09-02-2022
I am also very grateful to Maria who coordinated the transport. She was incredibly responsive and compassionate. I felt that she understood the stress and fear I was feeling about moving my mother from RI to NJ and assured me that all would be okay. It was far better than okay the service received was outstanding in all categories. Thank you!
- Marjorie Paier


Google 5 Star Reviews

08-29-2022
Very attentive to her needs and comfort. Kept her updated on progress of trip.
- Diana Proby


Google 5 Star Reviews

08-29-2022
The driver team and nurse were outstanding. They went above and beyond to ensure my mother were as comfortable as possible given the travel circumstances. They stopped for us when needed, always asked if we needed anything and still kept to the travel time frame. Thank you for making a potentially difficult trip so easy. Nancy Glaser
- Nancy Glaser


Google 5 Star Reviews

08-29-2022
So thankful for Chris, Gabriel, and Landon! They safely transported my mother across the country. They were very attentive and provided regular updates. In addition, the process with ACC to schedule/arrange was super easy, and they coordinated directly with both facilities for a smooth transition. Would definitely recommend!
- Jeanette Valdez


Google 5 Star Reviews

08-29-2022
Everyone I worked with over the phone from scheduling to billing was extremely helpful. The crew that arrived took excellent care of my mom on her journey to Texas. She felt safe and was comfortable. The crew was compassionate and kind.
- Carrie Callisch


Google 5 Star Reviews

08-28-2022
Chris, Gabriel, and Landon were spectacular! All 3 were very professional and attentive. They made the trip from TN to CA a breeze. They were the best!
- Gail Dickson


Google 5 Star Reviews

08-26-2022
The Price family very much appreciates the efforts made by Helen, Brianna, and the schedulers in Punta Gorda to meet our somewhat rushed needs. Our crew -- drivers JoMo and Jose, and EMT Chris -- were delightful and accommodated us in all ways. JoMo worked magic through a closed highway section and adjacent roads. We always felt safe with JoMo's and Jose's driving. The van, its beds and seats were super comfortable. The reason I'm giving the vehicle overall a 4-star rating is the van lacks an electrical or USB outlet for passengers to charge their mobile devices. The crew readily allowed us to use an outlet behind the driver. Thank you very much. We strongly encourage anyone needing safe, comfortable medical transport to use ACC Medlink.
- Cindy Price


Google 5 Star Reviews

08-25-2022
Each individual of the transport group was wonderful!! I spoke to a Eric the most but they all took really excellent care of my mom and me. Thank you!!
- Anne Burruss


Google 5 Star Reviews

08-25-2022
All crew members were very professional, courteous, and helpful.
- Dennis Akin


Google 5 Star Reviews

08-23-2022
My mother had a very safe and pleasant trip on the long journey from New Jersey to North Carolina. The van was very comfortable, the crew very friendly and accommodating to her needs.
- RICHARD CORNWELL


Google 5 Star Reviews

08-23-2022
I was in the middle of a move from Texas to Missouri. My dad had an extended hospital stay in Texas and was released to skilled nursing, so I was desperate to get him up with me in Missouri. I flew down to TX to ride up with him on the transport, prepared for A 14 Hour Dr. from hell, and was pleasantly surprised. The transport vehicle was extremely comfortable, the staff was absolutely stellar, competent, polite, and efficient. The coordinator handled all of the details between the hospital in Texas, transport, and the nursing home in Missouri. ACC was worth every penny, it was actually a stress free move, they took excellent care of my father in route, and professionally handled every detail. I would highly recommend them!
- Kelly M


Google 5 Star Reviews

08-22-2022
I needed to arrange medical transport for a parent across country ASAP. We couldn't use air transport, and limited mobility and health conditions ruled out my ability to do it on my own. ACC Medlink was extremely helpful in booking the trip, coordinating with me, and executing flawlessly. The trip even took ~3 hours less than estimated! I didn't have the pleasure to meet with the staff, but they had nice things to say about my parent, and my parent was satisfied with the trip (a high bar, actually). ACC was really a lifesaver, I can't express enough appreciation for their service.
- Chris Chang


Google 5 Star Reviews

08-22-2022
Communication between company was clear and accurate. Several contacts were made to verify information, and to confirm pick up time from head office. Driver also contacted me to verify the pick up time for the following morning, as well as asking if i had any concerns. He also called when he was with an hour of arrival, to verify drop off time. My mom arrived comfortable, and safely transported. The cost was a consideration, but not having to deal with airline schedules, rental cars with appropriate seating, and many other variables, gave us such peace of mind. We knew we were transporting mom in the safest means possible. Thank you.
- LaJunta Woodward


Google 5 Star Reviews

08-22-2022
Thanks for taking such remarkable care of my father while transporting him across the country. I'd use you again and recommend your services.
- Stacy McDaniel-Wesche


Google 5 Star Reviews

08-21-2022
Emily, Wayman, and Ed were very concerned about my comfort the whole way. They did a great overall job. They did a lot of little things like providing an extended charging cord for my phone, keeping my ice cup filled up, and getting me meals.
- Francis Rollins


Google 5 Star Reviews

08-18-2022
I cannot thank you enough for your compassion, professionalism and getting my husband home safely. I was able to keep in touch with the staff during the transport, which eased my mind immensely. I would highly recommend this company completely. Again, thank you to those involved who got my husband home to our family.
- Maggie Lutz


Google 5 Star Reviews

08-18-2022
A wonderful and thoughtful crew. They made our trip very pleasant and comfortable. I appreciated our nurse for being so attentive and through.
- Carey Murphy


Google 5 Star Reviews

08-17-2022
The service was excellent
- Guirlande Bayol


Google 5 Star Reviews

08-16-2022
The crew was very friendly, it made the ride overnight so much easier. The nurse was excellent with on-time medical needs. Overall the staff was very, very good! I would recommend the service.
- Trevor Boushie


Google 5 Star Reviews

08-15-2022
They did an excellent job
- Rohin Ullberg


Google 5 Star Reviews

08-15-2022
These guys were great. Very professional and courteous. I want to recommend them to anybody. I couldn't be happier.
- David Schiliventz


Google 5 Star Reviews

08-13-2022
Medlink provided amazing service for the move for my parents. To know that they were in such good hands for the journey was priceless. I have already recommended to several people. Everyone from start to finish was professional, kind and so helpful. Just a wonderful service that you provide! Thank you!
- Jennifer Fojtik


Google 5 Star Reviews

08-12-2022
The whole team was amazing and I just want to thank them for their kindness that they showed how they treated my mom and my granny I'm very thankful
- Lucenda Rogers


Google 5 Star Reviews

08-12-2022
Me and my family felt like we they took care of us very well and was very polite very caring and if we if we ran into anybody there needed some services we were Halle Halle recommend your company Marie the nurse that was on the van with us was very professional very caring and the drivers was awesome very very courteous and very respectful to me and my family and we travelled with about 10 of us and they was very respectful to every last one of us and I just wanna say were blessed and were thankful that they was there to help us to get my mother home to be able to be with the rest of the family and I just wanna say thank you thank you thank you
- Lucy Thornton


Google 5 Star Reviews

08-12-2022
Everyone was great. CarolAnne provided excellent customer service, was very pleasant, helpful, and was great explaining everything to me during a very stressful time. We honestly went with ACC Medlink because of this. The nurse and driver were excellent on the transport. My mom was very comfortable and well taken care of. It's worth it for your loved one's safety.
- Kristi Robinson


Google 5 Star Reviews

08-11-2022
The team was early and very professional! Nurse was great and answered all my calls. Drivers were great! Overall a very good experience from coordinating with Rhonda to the 3 men that transported my father across the country! He has a major brain injury so I was extremely nervous and the process was great!!!! Thanks to all of them!!!!!!!
- Margo Weir


Google 5 Star Reviews

08-11-2022
When the crew arrived at the drop-off facility, there was a truck delivering a bed in the way. They had to move to a different entrance and then wait as it turned out to be the bed for the patient. Very much appreciate their patience and help! Also, my aunt requested "hunky" drivers and I hear that they did not disappoint. Ha!
- Christy Klein


Google 5 Star Reviews

08-10-2022
We were very happy through this whole process of transferring our mom/ grandmother with Acc! Thank you so much!
- Candace Hunter


Google 5 Star Reviews

08-09-2022
Kim was an outstanding nurse to my 99 1/2 year old father. She made it very comfortable for my dad. Kim also answered all our questions. She was very approachable, friendly and easy to talk to along with being a very professional nurse. Brent and Sean did a great job driving the 10 hour trip from Cincinnati, Ohio to central New Jersey. We arrived right on time. We thank all of them! Sincerely, Linda Hook & John Matarese
- Linda Hook


Google 5 Star Reviews

08-08-2022
The experience from start to finish was possibly the best I've ever had. Very courteous and knowledgeable operators, schedulers, drivers, and staff. The experience was smooth, easy, and seamless. I commend the whole team for all their help and kindness - super highly recommended
- Bryan Wakefield


Google 5 Star Reviews

08-08-2022
My sister was very satisfied and make me very happy that my sister was safe
- Joe Soares


Google 5 Star Reviews

08-08-2022
Jonathan kept us informed the entire trip. He was kind, courteous, friendly.
- Judy Knapp


Google 5 Star Reviews

08-06-2022
In a very stressful situation, ACC Medlink took excellent care of my son and my grandson who traveled with them. The team was kind, very accommodating, knowledgeable and empathetic . The transport was very comfortable and clean. Great job and I would certainly recommend the ACC Medlink team to anyone who especially need transportation state to state. Cathy Evans
- Cathy Evans


Google 5 Star Reviews

08-06-2022
I cannot say enough about the three professionals who provided transport service for my mother and me from Columbia MD to Boca Raton FL over the last 2 days. They deposited us about an hour ago and I wanted to share my thoughts immediately. 1. Russell was the chief driver and he was so welcoming and friendly from the first time I met him yesterday afternoon. Conversationalist and so unbothered each time I asked for a stop. He was so accepting when I wanted certain places for dining and not others. Never upset about anything I requested. Engaging as we stopped and was an extremely safe driver. Our transport was overnight and I felt safe sleeping as he was driving. Would take a transport with him at the helm anytime! Can't say enough about Russell....A true gentleman and represents ACC extremely well! 2. Melinda was the second driver. She was new which concerned me at first, but she was a very efficient 2nd driver as part of the crew. 3. Nicholas - Extreme, extreme praise for the medic that accompanied us. Nicholas was so, so professional. He's late 20's/early 30's, so wondered initially if he was truly a medic, but he was. He's been in the military as a medic and an EMT, so he knew his stuff. As we drove in the afternoon, he was attentive to turn mom every two hours, made sure she was comfortable, had her meds on time and as the interface between the patient and the drivers, he had ultimate concern about what we wanted to eat and where to stop for dining. I truly appreciated that, it was about what WE wanted, not forcing me to choose a stop that I didn't want. And the highest professionalism compliment is for the toiletry care he provided to my mother. He never hesitated to check and change her when I requested and even with a toiletry accident, Nicholas handled it with extreme care. I said "I could handle it" and he said "no, he had it". Yes, that was his job, but I would not have been surprised if he said "ok, I'll let you do it". But he didn't and that truly told me about his character! ACC definitely made the correct choice with this young man. And finally, my last comment - We are an African American family with service provided by a Caucasian team and while I know that shouldn't matter, it can and does sometimes. This team never blanched when they met me yesterday. They spoke to me and my mother courteously and handled us with the utmost care and professionalism. When the intimate nature of the type of care that is provided in this situation, I feel it is important for families considering ACC Medlink, to know that this team never exhibited biases at all ....THEY WERE WONDDERFUL! I provided the suggested max gratuity to each! THANK YOU, THANK YOU, THANK YOU Susan Taylor Demming
- Susan Taylor-Demming


Google 5 Star Reviews

08-02-2022
Great team, great job
- Jay Stiff


Google 5 Star Reviews

08-01-2022
Leslie and the two drivers were very helpful and professional. We were very pleased with the service. The only minor issue (and this can be left out of a public review but for the company's information) was that the time estimate was around 15 hours. Given that the crew doesn't want the patient to leave the van, I knew they wouldn't be spending an hour at any stops. The end result was that they arrived at 5:30 am (original estimate was 8 am) which caught all of us off guard. Other than that, the service and crew were terrific.
- Marilyn MacConnie


Google 5 Star Reviews

08-01-2022
Appreciate everyone, and all they do. You guy's have been a God Send!
- Mary Bradley


Google 5 Star Reviews

07-31-2022
Jan kept in touch and coordinated the trip with me She was fabulous and Jeanne the patient raves about her.
- Jo Marchand


Google 5 Star Reviews

07-30-2022
The crew was professional and did an excellent job of getting my mother-in-law to her destination! I would've rated this a 5 star but the food that was ordered and picked up along the way wasn't the best for any of us little own my mother-in-law. It would have also been nice to know ahead of time what the crew would pay for along the way (snacks, drinks, etc). I wasn't expecting them to buy these things, but it was a pleasant surprise!
- Doug Welniak


Google 5 Star Reviews

07-26-2022
In a stressful situation, ACC Medlink made the process of getting a loved one from one state to another. When the doors on the vehicle closed, I felt confident and at peace. The team was excellent, and I don't think they would have treated a loved one of their own any differently.
- Diana Preston


Google 5 Star Reviews

07-25-2022
I am delighted that we were able to use ACC Medlink to transport my son Michael McGrath from California to South Dakota. I was however disappointed that I had to spend 36 hours either lying down or unsupported sitting on a foam berth. It was extremely uncomfortable. I was expecting a more accommodating situation for the companion to the patient on the gurney. The crew was top notch. The drivers negotiated the rough roads well and Erick the EMT did a great job keeping our spirits up and taking care of all that was necessary. Great crew!
- Karen McGrath


Google 5 Star Reviews

07-21-2022
Great overall experience including booking, billing, and transportation. Crew was professional, took good care in transporting my father. Showed up on time and made the entire trip an enjoyable experience.
- Gary Epstein


Google 5 Star Reviews

07-20-2022
Very nice company! After paying for the trip, it was a pleasure knowing they would pay for my 3 meals. Unbelievable! Your company needs to do more advertising in the East Texas area. Very rural, but we like to travel too!
- Mari Hooks


Google 5 Star Reviews

07-20-2022
Was extremely pleased with ACC Medlink.. Everything went smoothly from start to finish. Communication from office and transport was excellent. At a stressful time, it was a relief to have all details handled efficiently.
- Patricia Stevens


Google 5 Star Reviews

07-19-2022
I was attempting to get my father from NC to his cancer treatment in Tampa and I was in Alabama. I came across ACC Medlink on a google search and completed the form for an estimated cost. A member of the ACC Medlink team called me and that's where the professionalism started. Everyone we encountered during this stressful and fluid situation was amazing. The operators and operational personnel I was dealing with over the phone were accommodating and helpful. The drivers and medical personnel were kind, empathetic and knowledgeable. The transport was comfortable and clean. We were very happy with our investment in our fathers care and comfortable trip which was approximately 10-11 hours. Great job and I would recommend the ACC Medlink team to anyone who needs them!
- Jon Cotton


Google 5 Star Reviews

07-19-2022
You were a Godsend to us. Thank you for your service. Everyone was very professional and very nice. Continue on. God bless you all.
- Carol Moses


Google 5 Star Reviews

07-18-2022
Professional, excellent staff, training and knowledge. Courteous!
- Charles Gearing


Google 5 Star Reviews

07-16-2022
So impressed with your services, I gave your information to the director at the assisted living facility when she was looking for medical transport.
- Julia Urra


Google 5 Star Reviews

07-14-2022
It was a wonderful way to transport Will. Everyone went out of their making arrangements. We, the family, are very grateful to you all. Thank you!!
- Charles will Haas


Google 5 Star Reviews

07-14-2022
A 12 hour drive with a disabled 87 year old lady was made even more difficult by a failure of the air conditioning system. These 3 people not only ensured their passenger was comfortable but demonstrated an incredible breadth of technical knowledge of how to fix the problem but to also invent and successfully employ workarounds. Hats off and heartfelt gratitude to these 3 highly professional/competent individuals!!!
- Willa Gaitanis


Google 5 Star Reviews

07-13-2022
The drivers and especially Leslie the nurse were great and very helpful. We had a 27 hour trip from Iowa to Arizona and at times it felt like riding in a covered wagon over railroad tracks. The nurse said we had one of the newer vans so maybe it could have been worse. It was a very bumpy ride and barely enough room to squeeze through the 2 beds to get out. That being said the workers were great and we had no complaints. One suggestion I would make is to have cup holders on the ledges by the back windows.
- Dan Shonka


Google 5 Star Reviews

07-12-2022
The company was very professional, arrived on time and delivered on time. I was able to speak with the person being transported. They did a very good job keeping me posted days before the transfer. The vehicle was very nice. I would recommend them and use them again in the future.
- Annette Seamans


Google 5 Star Reviews

07-12-2022
I never knew this service was available but when I needed it, what a wonderful service.
- Shoshana Levine


Google 5 Star Reviews

07-04-2022
Only concern was the bumpy ride. I guess this can't be avoided in a 13 hour trip. Crew was very professional and the coordinating staff really amazingly helpful. Reassuring and followed up immediately.
- Esther Goodcuff


Google 5 Star Reviews

07-04-2022
The entire team was fantastic! Very caring, attentive and helpful. My Mom enjoyed the ride and the conversation. Thank you to an amazing team for taking such good care of our Mom!
- Renee Widmont


Google 5 Star Reviews

07-04-2022
One of the drivers on our 12 hour June 17 overnight transport was exceptional, Ossie Church. My brother, the patient became very agitated and combative on the long drive. Ossie was able to gain my brother's trust by becoming his friend, talking calmly to him and reasoned with him, allowing my brother a little freedom to make good choices. We almost had to stop the transport midway, diverting to a local ER, because of my brother's agitation. But Ossie was able to calm him down. Not only is Ozzie an excellent driver, but he is so intuitive at patient/family member dynamics. ACC Medlink is very fortunate to have this man on their team.
- Sue Diamond


Google 5 Star Reviews

06-30-2022
This company all the way around is great. Starting from Rhonda at customer service to the crew that took my mom and aunt home. My aunt says it was comfortable and they were great. They stopped for bathroom breaks whenever needed and were patient with my mom. It truly makes a difference when you have good people that care and you could see they did. This is the only service I would ever use for transport they were wonderful. Thank u ACC Medlink!
- Christine Dalrymple


Google 5 Star Reviews

06-30-2022
Transport of two family members from one state to another was daunting. Your team made it easy and stress free.
- Margaret Horn


Google 5 Star Reviews

06-30-2022
My great aunt is over 100 years old and was transported by Chris's crew from Bristol, CT to Danville, VA. The team, from the folks that answered the phone who helped me set it up to the crew who worked directly with my great aunt, were professional and exceptionally helpful and attentive. They provided great quality care during the trip and followed up after to be certain she was doing well. I would recommend this agency to anyone in need of nonemergency transportation anywhere. Absolutely worth every penny!
- Jan Brooks


Google 5 Star Reviews

06-28-2022
Very pleased!
- Dorothy Zander


Google 5 Star Reviews

06-27-2022
Your company gave a quote that was about 2/3 the cost of the quote from our local EMS transport service. We found your company to be very professional and patient with my family member who has complex medical issues. You provided excellent care and did exactly what you said you would on time, too. We are so grateful for you and would definitely use your services again if the need arises. I wont hesitate to recommend your company to anyone who needs cross-country medical transport. I would especially like to recognize your nurse Melissa who went out of her way to comfort me and offer me reassurance that she would take good care of my loved one, she texted me during the trip and gave me several updates which was very comforting to me. She has a wonderful heart. You really better hold onto her because she's a gem! Thank you for your service!
- Trisha Drowns


Google 5 Star Reviews

06-26-2022
The overall trip from CA to AZ was wonderful. The crew was outstanding. There were a few detours but was no fault of Medlink. The roads in CA were in desperate need of repair which at certain points made for a bumpy ride. If there should ever be a need for transport in the future we would definitely choose ACC Medlink. A big thank you goes to the team on the drive out as well as the customer service that took my call.
- Marie Frazier


Google 5 Star Reviews

06-25-2022
I was totally impressed with the whole crew. The drivers were excellent, I felt safe the whole trip. Especially the busy cities which I would not care to navigate myself. The Nurse was a great help to me. I was tired since selling my house, moving the contents, while taking care of my wife with dementia. I had to handle the entire ordeal by myself because of her condition. Jan just jumped right in and took care of my wife while I slept.
- Henry Hurtz


Google 5 Star Reviews

06-24-2022
The entire crew were extremely professional. The Nurse kept me up to date on my mother's status and expected arrival time. Great team overall.
- Michael Sherwin


Google 5 Star Reviews

06-21-2022
The entire crew was very professional, efficient, and courteous. The vehicle was staffed and supplied as per agreement. Pickup was efficient and at the time agreed, with us being advised of any delays. Drop off was even more efficient with the crew unloading all our luggage. Travel time was as predicted. The vehicle was extremely comfortable. All facets of the trip were well coordinated.
- Brian Myers


Google 5 Star Reviews

06-20-2022
This was our first time ever having to move my mother from her home in South Carolina to Michigan. My mother has Multiple Sclerosis and just turned 80 years of age. The ride for her was very comfortable. I cannot say enough about the ease of executing the transportation, the crew and staff, everyone has been so professional, helpful and friendly. I would definitely use ACC Medlink again.
- Tamara Nix


Google 5 Star Reviews

06-20-2022
The nurse and drivers were very courteous. You felt very relaxed with them. Nurse made sure you were comfortable at all times. They couldn't have been nicer. Did want to mention that there were some loose panels on the outside of the truck that kept banging while we were in transport and that was very annoying and was hard to fall asleep. Also, should have a bedpan available on the Truck.
- Virginia Hundley


Google 5 Star Reviews

06-15-2022
The scheduling staff were so helpful. They found a transport time that fit our needs perfectly. They made each step simple and do-able, and worked with us, the hospital, and destination facility, and the hospice to cover every detail. The transport staff were competent, polite, professional, and friendly. They looked after my mother's needs and delivered us safe and sound. My mother said, "This is a great way to get us to our new facility" even though the route was long. I recommend them without any hesitation. A job well done!
- Dean Bruckner


Google 5 Star Reviews

06-14-2022
The crew picked me up on time, got me loaded and on the road. They were compassionate and kind and made the trip as comfortable as possible. I had a back injury and they were able to keep me stable and safe.
- Katrina Helm Collard


Google 5 Star Reviews

06-13-2022
Wonderful job and the experience and professionalism was pivotal in minimizing stress for my mom.
- John Palmucci


Google 5 Star Reviews

06-13-2022
The entire trip was comfortable and easy for my husband and I. The accommodations in the vehicle were perfect, so we both slept through the whole trip, and arrived home 2 hours early! The crew was great, especially Ranese, who looked after us like a mother. I would recommend ACC Medlink to anyone who needs medical transport.
- Judith Newman


Google 5 Star Reviews

06-11-2022
My mother was very pleased and even though it was a long trip she stated it was pleasant and the crew was very nice.
- Shawn Jenney


Google 5 Star Reviews

06-10-2022
No problems - outstanding crew - took great care of my spouse. I was so pleased to have found this medical transport company. I would definitely use this great company again for any medical transport. The medical person and drivers where the best - I could not ask for any better personnel - they were caring and accommodating - A great medical transport company - they are the best.
- Alfred Collier


Google 5 Star Reviews

06-09-2022
One year ago, my mother was trapped in a horrible nursing home in the height of COVID in another state. ACC Medlink provided us an option to get her home in time for her to pass peacefully with family. They went above and beyond expectations. The staff that dropped her off knew more about her condition than even the nursing home staff. They were fantastic. I am eternally grateful for this service and the staff. Thank you so much, my mother would have never made it home without you.
- Brad Jinks


Google 5 Star Reviews

06-07-2022
This is the 2nd time our organization has used ACC. We keep coming back for professionalism and efficiency in transport and response time.
- Melissa Clements


Google 5 Star Reviews

06-05-2022
Brianna was amazing- she answered all my concerns. I can't thank her enough for all the support. The crew did an outstanding job. They took our dad from GA to PA. They arrived right on time and they had him in the van within 10 mins of their arrival. Our family can't thank them enough for all their support.
- Kim Treat


Google 5 Star Reviews

06-03-2022
This Transport Team was Wonderful! They were very attentive, friendly and assuring. It felt as if we had known each long before that moment. I surely Would Recommend This team And Your Company To Everyone! I Am Truly Thankful For Your Service! I Pray God's Continued Blessing Upon Your Agency And Everyone Attached To It!
- Jacquelyn Isaacs


Google 5 Star Reviews

06-01-2022
All the crew members were great. I spoke to Ms. Allen and her son and they both said the care and the team were excellent. Emily was wonderful. I don't remember the other two gentlemen's names but they were great. My client was very pleased with the service and I would certainly recommend your service to everyone.
- Laurie Hunter


Google 5 Star Reviews

06-01-2022
I will definitely recommend your company to others.
- Ron Zunk


Google 5 Star Reviews

06-01-2022
Evelyn was a pleasure to work with in scheduling my transport. Review back from my family was they were very pleased with the transport and comfortable. They were very happy to be back home.
- Kari Canavan


Google 5 Star Reviews

05-30-2022
This was a wonderful experience. Comfortable ride. Kind caring providers.
- Renna Walters


Google 5 Star Reviews

05-30-2022
Wonderful experience. So nice to just get in and ride no driving. It was kind of a bumpy ride but it's not a car so it is to be expected.
- Lucille Schwind


Google 5 Star Reviews

05-28-2022
Transportation for a 103 year old person is traumatic at best. Their arriving ahead of the appointment and the personable conversation and professional service took away any worries. Continued contact with the office staff was very reassuring. Recommend this company without exception. Thank you for transporting my mom.
- BARBARA POMERANZ


Google 5 Star Reviews

05-23-2022
I can't thank Brianna enough for the exceptional customer service support. She was always available for all my concerns. We moved my father in law from Ga to Pa. The crew and van were awesome!! Thank you to all!
- Kim Treat


Google 5 Star Reviews

05-23-2022
I was very anxious about transporting my dad from Virginia to North Carolina because he hasn't been able to travel by car for many years. His ride with ACC Medlink could not have been smoother and he loved being able to watch movies the whole way. The staff was excellent! I'm so happy with our comfortable and safe ride from pickup to drop off. Thank you! If we ever need this service again, we will definitely use ACC Medlink!
- Jackie Asekhauno


Google 5 Star Reviews

05-17-2022
The overall experience was excellent and made easy during a time of extreme difficulty! Rhonda was on top of our case from start to finish.
- Andrea( Gerald) Crews


Google 5 Star Reviews

05-17-2022
Overall, my trip from a hospital in Naples, Florida to Mass General hospital in Massachusetts was exceptional. The crew treated my father and I like family. Anything we needed was taken care of. As of now, my father is recovering from his stroke at a rehabilitation facility. I would HIGHLY recommend this company!
- Bob Lewis


Google 5 Star Reviews

05-16-2022
Moving from Massachusetts to South Carolina is daunting in itself. Then when you're disabled, it adds a whole other layer to it. My trip was safe and relaxing. Would definitely use again.
- Desa Plahn


Google 5 Star Reviews

05-13-2022
The crew was amazing! All three of them. Although we lost our loved one on the way, they were excellent with assisting Margaret and very comforting. I could not thank you enough for all that you all have done to help us in this process. Although he was an hour or so from his physical house, he made it to NC, his home state... which is what he wanted. He wanted to go home! Your service is awesome! To Maria, Tammy, Chris and the drivers and nurse on board, I am so grateful for you!
- Shaun'tel Surratt


Google 5 Star Reviews

05-12-2022
Kyle was very professional and very nice to travel with.
- Charles Austin


Google 5 Star Reviews

05-11-2022
I had a lot of anxiety regarding the transporting of my father who is 94 years old with dementia from North Carolina to Massachusetts but everyone I had contact with always made me feel comfortable by their professionalism. His aide stayed in contact with me throughout the transport and made me and my father feel at ease with the whole situation. It was a very good experience and made my father feel like he was on an adventure. Thanks to all!!
- Marybeth Fenuccio


Google 5 Star Reviews

05-09-2022
I was riding with my very frail mother. They arrived on time and did a great job to safely get her on board and transported. Very friendly staff. An outlet for my phone charger was available, very helpful for a long trip. Also, got to the location with no wrong turns! Very reassuring to be able to ride with her.
- Alison Pratt


Google 5 Star Reviews

05-09-2022
Overall the transport was great. My suggestion is when you have a female elderly pt you should have a female Rn on board to have to change them if the pt is incontinent. I feel this would put them more at ease.
- Melisa Blanchard


Google 5 Star Reviews

05-08-2022
We had an amazing experience with ACC Medlink from start to finish! We worked with Brittany, Nicky & MarieAnn in customer service. They were professional, knowledgeable and friendly each step of the way. The transport staff, Joel, Krista and Jonathan keep us updated through out the entire transport. They took excellent care of our sister Donna. She is arrived in Boston 15 hours later well rested with a smile on her face! Thank you for taking such good care of our family. The Gilhooleys
- Beth Gilhooley


Google 5 Star Reviews

05-07-2022
The whole experience using ACC Medlink was top notch. Up front the service was explained clearly. There was a good stream of communication. Medlink coordinated with the pickup and delivery locations directly and communicated with me so I always had a good sense of what was going on. At the drop off all 3 of the team members were engaged and active and personable. It was very important to me to get a sense of who they were as people and I got a good vibe from the way they were all working to make my 95 year old mother's transition a comfortable one. Overall I would highly recommend this service to anyone needing long distance elderly or medical related transportation.
- Stephen Appe


Google 5 Star Reviews

05-03-2022
Thank You and Keep up the Good work!!
- Philip Clark


Google 5 Star Reviews

05-03-2022
ACC Medlink did an outstanding job transporting our son from Falls Church Virginia to Providence Rhode Island. I would recommend this company to anyone. They are professional and dependable. Thanks, William & Christine
- William Turner


Google 5 Star Reviews

05-02-2022
Vey comfortable ride, crew was attentive. Watching movies was very nice to pass the time.
- Ruth Ann Cavender


Google 5 Star Reviews

05-02-2022
Donna and I wish to extend our heartfelt appreciation and thanks for your help coordinating Dorothy Neal's transport from Punta Gorda, Florida to Potomac, Maryland. Also, we wish to thank the drivers and paramedic for all that they did. Dealing with Alzheimer/Dementia patients can be trying and exasperating even in the best of times. The disease, coupled with a 15 hour trip, requires superhuman strength and empathy. We will be forever grateful to your company. Best regards.
- Steven Berkowitz


Google 5 Star Reviews

05-02-2022
Great experience
- Rhonda Knotwell


Google 5 Star Reviews

05-01-2022
Moving my friend home to be with his family was a very stressful task. The transportation from Mesquite, TX to Monroe, LA was made less stressful by the professional and courteous service provided by the ACC Medlink staff. My friend has always been grand and his transfer to home was done in style. We were very satisfied with the care that he received during his travel home.
- Rendy Bryant Ealy


Google 5 Star Reviews

04-28-2022
Thanks so much for providing safe, comfortable and enjoyable transportation for my dad and I. We truly appreciate it!
- Jennifer Harris


Google 5 Star Reviews

04-27-2022
All service was excellent enjoyed all about it. Thanks a lot.
- Stan Pelletier


Google 5 Star Reviews

04-25-2022
They were truly professional and they showed my mother and I support and kindness on this journey. I appreciate them getting us to our destination safely.
- Kimberly Jones


Google 5 Star Reviews

04-25-2022
I loved everything!! Would recommend to everyone.
- Virginia Thomson


Google 5 Star Reviews

04-25-2022
Hello. The service from beginning to end was outstanding. Unfortunately our trip was a lengthy one, and it was hard for my parents to lay on stretcher beds for 30 hours. If the van were slightly larger it would be great to have a couple of regular chairs so they could sit up. Also a tiny toilet area would be super helpful. I understand this would call for a larger vehicle but it would make a huge difference in long distance transport comfort and time of trip. The staff were great - incredibly kind and helpful and we so appreciate that. What you do is so very important and you do it very well. Our family is sincerely thankful for what you do.
- suzanna Majewski


Google 5 Star Reviews

04-25-2022
Sandra was excellent with my sister, Nancy. The drivers were great also. Booking the transport was a breeze, and the pickup and delivery went exactly as planned. There were no delays. My sister arrived none the worse for wear after a 13-14 hour journey overnight. Thank you for your great service!
- Laurie Leber


Google 5 Star Reviews

04-24-2022
From the time I called, ACC Medlink was on top of things and very courteous. They helped me get a state to state transfer set up within 2 days and coordinated everything on both ends to eliminate that stress for me. They were on time and very professional. Our 10 hour trip turned out to be a bit longer due to traffic but we made the best out of it! The team (John, Melissa, and Caleb) became our friends along the way and it was even hard to say goodbye to them! They truly did anything to make our journey comfortable!!!!!!
- Jennir Bohne


Google 5 Star Reviews

04-22-2022
Professional team from start to finish.
- John Wright


Google 5 Star Reviews

04-21-2022
Jonathan was very professional and caring. He was considerate of family by giving updates.
- Ed Waller


Google 5 Star Reviews

04-21-2022
Everything went exactly as planned, the crew were great, I would use this company again, and would highly recommend them, thanks for transporting my mother...
- Mike Johnson


Google 5 Star Reviews

04-20-2022
The entire crew was professional, compassionate and caring. My sister was well taken care of.
- Tracy Grandon


Google 5 Star Reviews

04-20-2022
I have nothing but praise for our experience. Will be recommending your service to both facilities we have been at and have gone to.
- Gail Wisneski


Google 5 Star Reviews

04-19-2022
This was an overall good experience for my grandfather (age 94) who needed to travel out of state - approximately 8 hrs of drive time. The trip was fast and my grandfather arrived in good condition. They coordinated with both facilities to ensure that he had the appropriate level of care during transport. I'm grateful for this service and the peace of mind it provided.
- Laura Woodard


Google 5 Star Reviews

04-19-2022
All staff was courteous and attentive to my mother's needs the entire trip. She couldn't have been more pleased with the trip and the way she was cared for. Great job!
- Jeff (Son) Bonham


Google 5 Star Reviews

04-18-2022
Well out of their way when they drop off place became confused.
- Kenneth Papp


Google 5 Star Reviews

04-14-2022
The crew members who transported my aunt were very professional and caring. Brianna was amazing. She kept us in the loop every step of the way. We will definitely recommend your company. Particularly at a time when good customer service is hard to find, your employees were exceptional. Thank you.
- Sharon Payne


Google 5 Star Reviews

04-12-2022
Thank you for all you do!!
- Debra Livingston


Google 5 Star Reviews

04-12-2022
Having to setup a medical transport for my senior father with memory issues was such a concerning experience for my family. We had to move him from FL to PA. But the minute we started the process with ACC Medlink my fears were quickly set aside. Everyone (I mean everyone) involved has been a true pleasure to work with. From the office coordination to the drivers and med tech on board. I was so pleased. Communication was next level. I hope I never need to use this type of service again, BUT if I do I will only use this company. Thank you to all!
- Brad Michael


Google 5 Star Reviews

04-12-2022
Thank you for all you do and your professionalism!
- Debra Livingston


Google 5 Star Reviews

04-08-2022
Everything went perfect from the beginning. Everyone I had dealings with were professional, courteous, and knowledgeable. If I need a long distance transport again, I will definitely use ACC Medlink.
- Eric Magee


Google 5 Star Reviews

04-05-2022
Overall very pleased with the transport service. Communication between the hospital and nursing home was excellent and very smooth for this interstate transfer. My only disappointment was when the vehicle broke down or had mechanical issues, extending the transport of my father from NYC to Springfield, Missouri by about 15 more hours. The initial trip was about 19 - 20 hours. It was a very long journey for him, in unfamiliar places and with his dementia, not easy for him. However, the medic, Melissa, was quick to inform me and a replacement transport vehicle was dispatched as quickly as possible and that is what took time, other than normal traveling and care for my father. Melissa was an excellent communicator and managed this issue with my father with his safety in mind, having him at an ER for the time waiting for the new vehicle to arrive. I would say that I also would have liked to know that I could communicate with the transport team earlier than I did. When you've not used the service before, there are processes that would be good to know. The team overall, transport communicators and travel team were great, all very helpful with initial costs, contracts, payment and transport plans - professional and informative. This event was very stressful for us as a family, wanting to ensure my father's safety and smooth transport. While there was an issue, it was handled with safety protocols and professionalism. I was very glad when he arrived here for me to be able to see him and manage his care. I would certainly recommend ACC Medlink.
- RAE HENRY


Google 5 Star Reviews

04-04-2022
Caleb, the driver left the initial positive impression when he didn't bark at me as I interrupted his breakfast, prior to beginning. Rather, he agreed to try bringing the oversized medical van closer to the nursing home, sparing the pt, my 97 yr old aunt unnecessary exposure to the cold. As I accompanied the team throughout the process of transferring her to the van, the med tech (forgive my memory for the name) stepped up to interact with the less than professional nursing facility staff.
- paul l. brown


Google 5 Star Reviews

04-04-2022
We were very nervous about a 19 hour trip from NC to TX with my 92 yo mom who suffered a stroke in Dec 2021. But the guys were so nice and helpful that it was a very good and low stress trip.
- Susan Higgins


Google 5 Star Reviews

04-01-2022
Entire crew was very professional and top notch! This is not an inexpensive venture to undertake but the process was smooth from beginning to end. We would definitely recommend to anyone in need of their services.
- ron york


Google 5 Star Reviews

04-01-2022
Even though the van itself seemed a little unorganized, the trio was great. I can't imagine being on the road as many hours as they are on a daily basis. Not to mention the precious cargo they transport on every trip. But, they all seemed to work well together. They were all very friendly and accommodating for any of our wants and needs. I am so thankful that your organization got us home safely. I believe everyone paid very close attention to every detail, from the initial contact via email, to arriving at our destination and making certain we were comfortable. I would definitely recommend your organization to anyone in need of this type of transportation.
- Dorothy Pfister


Google 5 Star Reviews

04-01-2022
I was not in the transport but watched the pickup and delivery and everything looked clean and professional.
- Terry Cox


Google 5 Star Reviews

03-31-2022
Friendly , punctual , professional
- Harry Baynes


Google 5 Star Reviews

03-31-2022
Overall I was pleased with the service. However, it seems like there was somewhat of a communication breakdown as it relates to the moving timeline. I was initially told an 8PM pickup would result in my mother arriving at 1PM the next day. Then I was provided multiple arrival times of 2PM, 4:30PM, 5:30 and lastly 6:30PM. That is a significant miss from what was initially promised and extremely disappointing.
- Don DiPietro


Google 5 Star Reviews

03-30-2022
I only have one thing that I would have changed and that would be not leaving in traffic time as the driver changed lanes too often and had to slam on the brakes once. It is uncomfortable riding backwards but the changing of lanes so often throws you around in the very back!
- Jennifer O'Brien


Google 5 Star Reviews

03-28-2022
Every member of the crew was polite, efficient, and respectful. The vehicle was clean, tidy, and well maintained. My needs were met. We arrived on time. Really enjoyed the movie selection. I would highly recommend ACC Medlink!
- Alma McCoy


Google 5 Star Reviews

03-28-2022
Overall the transport was on time and what was expected. The crew was courteous and respectful. I had some challenges initially trying to get information and confirmation of the trip. Once confirmed and I was given a firm time, everything went off without issue.
- Mark Rohde


Google 5 Star Reviews

03-28-2022
Everything about and everyone involved in the transport - from start to finish was first rate! Beth, the trip coordinator, was wonderful. Very responsive, attentive to detail and reassuring. All important as I was transporting my 89 year old mother with many medical conditions from NY to Florida. My mother then raved about Tonya, her nurse on board, and Kaishon and Shawn, her two drivers, stating that they were all so caring, attentive, funny and kind. She didn't mind the long trip at all and slept soundly overnight knowing she was being so well taken care of. Finally, I called the office about final Zelle payment and I got a quick courteous confirmation. This is an excellent transport service. 5 star rating from me and my mother!!
- Gayle Ashkenazy


Google 5 Star Reviews

03-23-2022
Loved the fact that the system recognized my phone number and linked my request so that no matter who I spoke with, they had the details. Communication was very good with following up, rescheduling when a crew member was unable to make it in. Pricing was very fair.
- RICHARD NARDONE


Google 5 Star Reviews

03-23-2022
My father 89 year old father needed to be moved from Virginia to Pennsylvania, a five hour drive. Your company was easy to book with very helpful people. He had many limitations and needed oxygen and it was no problem for the staff in the transport. He was extremely comfortable and well looked after. And phone calls about his status were freely available by the attending nurse. The expense was worth his security in getting where he needed to be.
- Gretchen Prince


Google 5 Star Reviews

03-23-2022
Im so sorry I do not have the crew member names. But everyone was so wonderful. Moving my dad from Ohio to Arizona almost seemed impossible until we found AAC. Pricing is extremely comparative to other options, the crew was great with my dad and the drive wa super accommodating for his needs. We are super grateful and thankful!!
- Pam McLeod


Google 5 Star Reviews

03-23-2022
After being discharged from the hospital in Ohio, with a long recovery ahead of me I needed the help of my family to heal. My daughter, who lives in South Carolina set up the transport from the hospital to her home. Our "dream team" arrived and from the start, made this otherwise stressful trip, a breeze. We could not have asked for a better crew. They were caring, attentive, and clearly love what they do. If you are in need of long distance transport, don't hesitate to call ACC Medlink. If you're lucky, you will get Nurse Tonya and Kaishon and Shawn as your crew. I am happy to report I am recovering, and being pampered in my daughter's home in beautiful South Carolina!
- Claudia Miller


Google 5 Star Reviews

03-21-2022
Overall Great experience starting with customer service and care coordinators then to the crew, Vanessa Desmond and Pat gave great care to my parents and made them feel very safe and cared for. Our transport was from FL to OH and it was great! Thank You
- Catherine Kelley


Google 5 Star Reviews

03-21-2022
I was happy with your company from the first phone call. I talking to several different people at your company. They were all aware of the case and very helpful. The trip was well coordinated with the hospital and I was kept informed by Tonia as to when they left NYC and again an hour before arrival at the facility. My son was reluctant when he first heard that was how he was being transferred. When I saw him Saturday he said the people could not have been nicer. Thank you so much.
- Ann Kerns


Google 5 Star Reviews

03-21-2022
Extremely pleased with the timeliness, communication, and transportation. Highly recommended. Thank you!
- Mike Brazinsky


Google 5 Star Reviews

03-14-2022
Thankyou for getting me home!
- Sharon Barros


Google 5 Star Reviews

03-13-2022
Wonderful crew and service provided to get my sister back to West Virginia
- Mary Scott


Google 5 Star Reviews

03-09-2022
Drivers and RN were professional, friendly, caring and kept me well-informed. I'd like to give special recognition to Tonya. My sister was refusing to leave, but Tonya's kindness and compassion won my sister over, so that she consented to leave.
- Sandra Meier


Google 5 Star Reviews

03-08-2022
Transported My Mother from Colorado Springs, CO. to Traverse City, MI. There was good communication throughout the transport. Everything went as planned and on time.
- Tim Kibby


Google 5 Star Reviews

03-08-2022
I would recommend this transport company to anyone that would require this service. It is pricey but well worth it. Rhonda was so helpful and explained everything to us and we are grateful for all her assistance. Thanks, ACC Medlink our Mom is where she should be, with family again.
- Pearl Mawst


Google 5 Star Reviews

03-07-2022
Great support from the transport team. Thanks for the ride. The crew was great!
- Gina Jacobsen


Google 5 Star Reviews

03-07-2022
The coordination of the move was efficiently done. The driving crew was responsive and accommodating. Vehicle provided a lightly jarring/shaking ride. Delivery was early but requested notification prior to arrival so I could meet the van, but none was given. I would definitely use your service again.
- Wesley Wieckowski


Google 5 Star Reviews

03-07-2022
Thank you for my mom's sake.
- Rick Delaney


Google 5 Star Reviews

03-07-2022
All were very helpful with our situation. My whole family thanks you very much.
- Darlene Delaney


Google 5 Star Reviews

03-07-2022
Fantastic service!
- David Landis


Google 5 Star Reviews

03-07-2022
I would definitely recommend this service and company to anyone interested.
- Ihor Miskewycz


Google 5 Star Reviews

03-07-2022
Every one was very accommodating, and kind. The only issue was that the oxygen concentrator supplied by the transport was drawing too much current, so could not be used. Without it, we could not travel (my mom required oxygen). Luckily I had a less powerful concentrator on hand, supplied by my mom's hospice care provider. We were able to use it, though I then had to send it back to Chicago. Not sure what we would have done if I hadn't had an extra concentrator. This consideration would be extremely important for your future clients requiring oxygen.
- William Jonas


Google 5 Star Reviews

03-07-2022
Everyone was so kind and professional. Would not have been such a pleasant trip without their efforts! Thank you so much!
- Cynthia Mercado


Google 5 Star Reviews

03-03-2022
I was very nervous about my 85 year old moms transport. I was always contacted by coordinators confirming everything. They couldn't have been more helpful from the initial call, the booking of the transfer and always calling to confirm everything The crew was outstanding. Dan, the EMT and the drivers made my mom so at ease and took excellent care of her. She loved them and is still talking about them. Thank you for making a stressful situation so smooth and easy.
- Jeannie Matsook


Google 5 Star Reviews

03-02-2022
My father in law was very ill in Florida and we could not figure out a way to get him back to Ohio. I came across ACC Medlink when searching to see if there was a medical transport that would travel across several states. I am so glad I did. I spoke to several different people in the course of a few days to line everything up, and everyone was knowledgeable, courteous and helpful. We were able to set up the transport within days. The drivers and nurse took great care of my father in law and his companion and made their 18 hour drive comfortable and kept in touch with my husband the entire time. I highly recommend this service to anyone. It truly was a Godsend to us!
- Kim Nye


Google 5 Star Reviews

03-01-2022
Such great service, attitude and dedication to producing a great product. Great medical monitoring and care during transport with knowledge of the patient's (my father's) needs and concerns. Great driving by both Alex and Chris getting from Florida to Mass safely and efficiently.
- Jeffrey Herring


Google 5 Star Reviews

03-01-2022
Moved my dad from Florida to North Carolina. Acc answered my questions politely and intelligently every time. They called me back with information that I asked for. Always friendly and so professional. This was a hard process for us to undertake but truly ACC made me feel safe and secure throughout. My dad apparently watched some of his favorite western movies in the transport on the ride up. I'm sure that made him enjoy his 'road trip' all the more.
- walter gurzynski


Google 5 Star Reviews

03-01-2022
Awesome crew. Courteous, professional and fun to be with for an 8 hour ride from Marietta, Ga to Daytona Beach, Fl. Highly recommend ACC and this team.
- Bill Robinson


Google 5 Star Reviews

02-28-2022
We were so fortunate to find your service. Everyone I spoke to answered every question, big and small. The office staff were so pleasant and seemed to genuinely care. My parents were not the easiest, but Chris was very compassionate. My only recommendation would be, allow the passengers to ride forward. Riding backwards made the trip more stressful for them. Thank you all!!!
- Rouse Fountain


Google 5 Star Reviews

02-28-2022
The most professional and caring people. Made me and my mom feel like family. I would use them again in a heartbeat. Thank you for looking after my mom.
- Roma Patel


Google 5 Star Reviews

02-25-2022
I am the daughter of the patient and rode with him in the medical transport van. The three ACC medical transit personnel, Felty, Chris, and Cody were amazing as they were professional and courteous from the initiation of our journey to the end. Thank you for providing transit service to bring my dad to my home.
- Bonnie Leins


Google 5 Star Reviews

02-25-2022
The crew was fantastic; very attentive and courteous crew; they helped with my Mom who got a little cranky more than once and were very patient. I would recommend ACC Medlink to anyone needing medical or elderly transport; they are the best.
- Jenyfer Johnson


Google 5 Star Reviews

02-23-2022
The crew made a long trip bearable and enjoyable. Mom wanted a cookie so they stopped at a convenience store and made sure she had a treat. I would recommend them to anyone.
- Lynda Fairleigh


Google 5 Star Reviews

02-21-2022
I am also very happy with Brianna, Maria, and Nicky in customer service & Billing they all communicated really well with me about the set up, times, and equipment. Thank you to all.
- Kathryn Maguire


Google 5 Star Reviews

02-21-2022
From the moment I called for Information for transport from Tucson Arizona to Milwaukee Wisconsin, the whole team were professional and caring . My parents were transported by Jonathon, Krista and David and were beyond impressed by their caring , compassion and professionalism. They felt completely safe and cared for . We can't thank you enough for the experience as it couldn't of been better ! We are forever grateful ! Carol Ama and Family
- Carol Ama


Google 5 Star Reviews

02-21-2022
Sandra constantly updated me during the ride. She was so helpful to Laura and went above and beyond for her. The whole crew was helpful and kind
- Nancy Smith


Google 5 Star Reviews

02-20-2022
This sounds crazy, but at some point during our 4-hour ride, I felt like we were on a family road trip. The crew was so friendly, welcoming and professional from the second they arrived, I felt completely at ease knowing my father was in good hands. The ability to ride along was priceless, and is something that not every service offers. I would give every member of the team the highest recommendation for anyone who needs to travel long-distance with a loved one.
- Erika Thomas


Google 5 Star Reviews

02-18-2022
One little hiccup in the scheduling but corrected quickly. Daughter was in TN for the pick-up and said the crew was very nice. At the arrival site My sister and I found the crew to be great. Would definitely recommend this company's service.
- Alfred Cook


Google 5 Star Reviews

02-15-2022
Great communication and would recommend.
- Douglas Strough


Google 5 Star Reviews

02-14-2022
Outstanding service and care for my father. He arrived in Michigan safe and satisfied. I could not have asked for better care for my 92-year old father. Thank you, ACC-Medlink.
- Margaret Day


Google 5 Star Reviews

02-14-2022
Started with Google. Glanced at reviews. Had a positive experience when I first called, which continued as we made the official booking. I think the price is fair. It was exactly what my family needed for Dad. We appreciate the professionalism of your operation!
- Keith Tomich


Google 5 Star Reviews

02-14-2022
The crew members and driver were very courteous and patient with my mother on her trip from PA to GA. The coordinator was very professional and kept me updated on each detail of my mother's trip. I would definitely recommend ACC Med Link to anyone needing a transport company to transport their elderly parent from state to state.
- Michele Ruth


Google 5 Star Reviews

02-14-2022
Outstanding. Professional.
- Herman Stein


Google 5 Star Reviews

02-14-2022
On time. Good updates. Professional crew Helpful and friendly. Worth the expense.
- Kelsey Garman


Google 5 Star Reviews

02-14-2022
Very well organized and helpfull.
- Barbara Hayes


Google 5 Star Reviews

02-10-2022
The staff was incredible, and I have nothing but the best things to say about every part of my experience using this service for my grandmother. I wish I could give seven stars instead of just five.
- Kendall Howell


Google 5 Star Reviews

02-09-2022
The whole transfer of my 89 year old father was seamless. Everyone associated with ACC Medlink was courteous and professional. My father was very comfortable and happy during the 8 hours he traveled. Every expectation was was exceeded. We would absolutely recommend ACC Medlink
- Michael Moody


Google 5 Star Reviews

02-08-2022
The ACC process from beginning to end was very professional. We felt very safe and comfortable. We would definitely recommend this service for anyone that requires transport of their loved one from state to another. Special Kudos to our team Josh, Patrick and Eric! Great group of professionals!
- Karen Taylor


Google 5 Star Reviews

02-05-2022
Above and beyond service
- Tommie Rowland


Google 5 Star Reviews

02-04-2022
THE BEST TRANSPORTATION SERVICE! This company has been absolutely amazing from the time I Inquired about their services, to the drop off day. Their communication was excellent, crew took great care of my family member as they travel from GA to DE. You can't ask for a better service. Love this company and I recommend them. Thanks so much guys
- Khadijah Chapman


Google 5 Star Reviews

02-04-2022
I love y'all service and gave them the number to give you guys a call thanks so much.
- Marquisa harmon


Google 5 Star Reviews

01-28-2022
If you are looking for medical transportation for a loved one, stop looking and book with ACC Medlink. They are professional and really care about the comfort of your loved one. Tucker, Jomo, and Desmond transported my 80 year old Aunt Lucy from Florida to Delaware - 950 miles on Jan 18th-19th. She had a blast! Lucy is still talking about the awesome trip and how wonderful the crew was, especially Tucker her RN. The entire staff at Medlink made sure I knew exactly what would happen and the ambulance crew texted me periodically so I would know how Lucy was doing and exactly when Lucy would arrive in Delaware. They far exceeded my expectations and hopes - thank you Tucker, Jomo, and Desmond for taking such great care of our Lucy! Bless you all. P.S. I thoroughly researched multiple medical transportation companies and not only was ACC Medlink the best reviewed with superior comfort provided for the patient, but they were also the least expensive.
- Michelle Donohue


Google 5 Star Reviews

01-25-2022
Fantastic job by all! I would recommend ACC MedLink to any one. They were extremely helpful and helped when I did not think I was going to be able to pull off making the transport happen for my Dad.
- Shannon Russum


Google 5 Star Reviews

01-25-2022
ACC provided prompt service. They coordinated with the hospital & we're on time, professional & courteous. Alexa made my ride as comfortable as it could be. And the driver was cautious but efficient. The team that took me home made my ride as good as it could he given the circumstances. I was comfortable & they tended to all my needs.
- Richard Schinzel


Google 5 Star Reviews

01-25-2022
The whole team including the transport coordinators as well as the three team members who drove my mom and dad were great. They ensured we understood all the requirements prior to the transport, arrived on time for the pickup, were extremely kind to my dad and mom as they transported them. My husband and I traveled at the same time with the transport in an RV and the road crew were wonderful to keep us updated as to their position, and we both arrived at the end location at the exact same time. Thanks to the whole team for their excellent work and a worry free 12 hours worth of travel for my 94 and 96 year old parents.
- Kay Bourque


Google 5 Star Reviews

01-24-2022
Right from the first conversation to my mother being brought home safe and sound, ACC Medlink was professional, courteous and compassionate. I am so glad I found them.
- Kevin Santos


Google 5 Star Reviews

01-21-2022
That crew and all the coordinators did a wonderful job with a difficult patient. My accute memory care sister arrived in a peaceful state of mind and the texts at the end of her 11-hour trip were reassuring to me. Thanks to all involved SO MUCH!
- Linda Sholler


Google 5 Star Reviews

01-16-2022
Very high quality service. Price is not cheap, but a perfectly fair value. What was most strongly appreciated was how professional ACC-MedLink is relative to the facilities at both ends of the trip. I told them they should undertake to operate rehab facilities as well.
- David Spier


Google 5 Star Reviews

01-14-2022
Nurse Jan was always positive & cheery even though my husband experienced much pain at times & wasn't that cooperative. Jan cajoled him into position. Both drivers were friendly, kind and empathic and without hesitation helped with the 'heavy lifting'. You could tell this team enjoyed their work.
- Barbara Grimm


Google 5 Star Reviews

01-12-2022
The Medlink crew was great. They transported my mom and dad 6 hours to their home so my dad could receive Hospice. The guys made a terrible situation better by taking such good care of my parents on the trip. The entire experience from initial contact to safe delivery of my parents was professional and great. Thank you from our family!
- Eric Stacy


Google 5 Star Reviews

01-11-2022
Mom was moved from Bismarck ND to north of Milwaukee in January where the weather is unpredictable. Jonathan was always kind and courteous to me and, more importantly, to my mother. He texted me a Google link so I could track where the crew was in the trip. Also, was available if I wanted to call my mom during the ride. Thank you, Jonathan, and the rest of the crew. Great job!
- Tina Myers


Google 5 Star Reviews

01-11-2022
The crew took good care of my 95 yr old Mom on her trip from Cleveland, OH to Columbus, GA. I had plan on making the trip with her but could not go due to testing positive for Covid, so I felt a little uneasy letting her make the trip on her own without me. The crew kept me updated on as their progress and let me talk to her. They treated her really well and kept her safe. I am really pleased with the service!
- Sharyn Floyd


Google 5 Star Reviews

01-10-2022
The three people assigned to us were superb. Courteous, careful and considerate. We commend them. Our only complaint was with the vehicle. The commode was not accessible to my wife. She was immobile and could not reach the commode. The vehicle itself was comfortable and rode well. Overall, it was the most comfortable and convenient way to get my wife home.
- Bruce Brown


Google 5 Star Reviews

01-10-2022
The van arrived 15 minutes early, went to the ward and professionally transferred my wife to their own gurney and and placed her in the transport van. The van was roomy and her bed looked comfortable and she arrived at the destination in a timely manner. Definitely would reccomend.
- DAVID BURNS


Google 5 Star Reviews

01-08-2022
My Uncle could not say enough good thing about his Crew.
- John Garcia


Google 5 Star Reviews

01-05-2022
John, Cindy Kashawn did a great job! Very professional.
- Joyce Bettinger


Google 5 Star Reviews

01-05-2022
Excellent service would not hesitate to use again. The crew was courteous and professional. The vehicle and equipment was top-of-the-line, in like new condition. The move went without a hitch, just like clockwork. Thank you for an excellent experience.
- Edward Price


Google 5 Star Reviews

01-02-2022
I shopped around extensively to transport my mom from Maine to South Dakota. ACC Medlink was not the least nor most expensive quote, but their ability to deal with my mom's medical challenges and their flexibility led me to choose them and I am glad I did. The crew was very thoughtful, always put safety first, and worked hard to meet all my mom's needs on a difficult journey. Plus the crew members were really genuinely great people. It was a very emotionally challenging time for me yet ACC Medlink was extremely professional, flexible, and did a great job. They let me bring my mom's cat, her plants, and the odds and ends involved in transporting long distances. They were very accommodating. I rode with my mom as well. Excellent service. So grateful for how easy they made this trip for us.
- Jane Gilhooly


Google 5 Star Reviews

12-29-2021
A wonderful experience. I can't say enough good things about our trip.
- Karen DeFrank


Google 5 Star Reviews

12-29-2021
Evelyn in the office extremely helpful and professional.
- Efklides Doumas


Google 5 Star Reviews

12-29-2021
I appreciate all the help that everyone at ACC Medlink put in to help me get my grandmother transferred from a facility in Bradenton, Florida to one in Bloomington, Indiana on Christmas Day, which was truly above and beyond. I also wish that I could have had the opportunity to thank the transport team in person because it was passed on to me by my extended family that when the team picked up my grandmother in Florida that they really cared about her situation. She also enjoyed that they had her favorite Frappuccino drink available. She said the ride was very comfortable. Thank you all so much for doing what you do and for taking a huge amount of stress off of our shoulders, knowing our loved one was in good hands with you all.
- Amber Grav


Google 5 Star Reviews

12-29-2021
The patient was very well pleased. The communication with the transporting team was exceptional. The comfort was phenomenon.
- Earlene Edwards


Google 5 Star Reviews

12-24-2021
The entire team exhibited sublime service during the. entire trip. The level of care for patient and family was exemplary as well as the professionalism, courteousness, and needed comfort. I highly recommend your company to anyone wanting quality service-you guys didn't disappoint. We are indeed satisfied customers. Forever grateful!
- Tanya Mitchell


Google 5 Star Reviews

12-22-2021
While the actual transport was very good the delay was frustrating. I was lucky that the caregivers were able to cover the additional shifts and the AFH in Everett was flexible about when we arrived. I understand that the situation with the snowstorms shutting down flights was very difficult and the coordinators were doing everything they could. The problem is that in the rush to give me updates the information was sometimes wrong or incomplete. In spite of this, I have given a high rating. I believe everyone was doing everything they could within the company constraints. In the end, the transport happened and was very successful. My mother had little to no anxiety on the trip and we were well cared for. Everyone I spoke to leading up to and on the trip was kind and helpful.
- Kathleen DeLong


Google 5 Star Reviews

12-14-2021
John was wonderful in transporting my father and making sure he was comfortable when disembarking and Helen was a compassionate listener during this time of stress.
- Victor Fernandez


Google 5 Star Reviews

12-14-2021
This was my mother's first time traveling a long distance in over 7+years, so it was a big deal for us. We were nervous and didn't know what to expect. The crew was AMAZING and made the experience one that we will never forget. From the time we left NC to the time we arrived in NJ, Robert, Rosie, and Jonathan ensured we were well taken care of. They were gentle, compassionate, and fun. We felt safe and in good hands the entire trip! Thank you for delivering our precious "cargo" safe and sound. We look forward to using ACC again and we will be requesting Robert, Rosie, and Jonathan for our next journey!
- Yulanda Darden


Google 5 Star Reviews

12-09-2021
We are very pleased with the customer service we received. No matter how many times I called, a pleasant helpful representative was on the line to answer all my questions and concerns. Everything went off without a hitch and I appreciated that. Knowing that I could reach someone 24 hours a day was awesome too. The crew that accompanied us down there were great as well!!
- LAURA BURRAGE


Google 5 Star Reviews

12-09-2021
Entire crew was courteous and outgoing, made me feel like I made the right choice.
- Phillip Loter


Google 5 Star Reviews

12-09-2021
Tremendous service that is provided by MedLink! We were extremely desperate for medical transport, and MedLink offered that high level of coordination, which our family was seeking. Nicki, Heather and staff were always available to support our plans and expectations. Enroute communication with Jan (LPN) gave our family that high level of comfort. The service and value that was delivered, well outweighed the expense! Thank you, MedLink Team!!
- Vernon Burgett


Google 5 Star Reviews

12-09-2021
I would highly recommend this service to anyone for medical transport. Thanks to all of the crew
- Vonnie Vealey


Google 5 Star Reviews

12-09-2021
We really appreciate the punctuality, professionalism and friendliness of everyone involved from our first phone contact thru the actual transport. Wonderful service. Thank you.
- Eric Harding


Google 5 Star Reviews

12-09-2021
The crew was excellent in their care, compassion, and attentiveness. In times of extreme stress due to medical conditions, it was wonderful that my husband and I could relax during our 700 mile journey from one hospital to another. It was the correct choice in choosing Medlink! The contacts prior to our trip (Marieanne and Evelyn) were so helpful in scheduling and answering our many questions and concerns. We highly recommend ACCMedlink! Thank you for being there for us!
- Patricia Wiant


Google 5 Star Reviews

11-30-2021
The best service anywhere, so grateful to everyone that was involved. I would highly recommend your company.
- David Johnsten


Google 5 Star Reviews

11-30-2021
Jan and her team moved my father from NY to GA. Everything was better than expected and the handoff to the receiving facility was excellent, Jan spent nearly a hour with the receiving nurse. I would highly recomend this transport company.
- Michael Garrick


Google 5 Star Reviews

11-16-2021
It is not easy moving an injured loved one from place to place and ACC Medlink understands this and makes it easy on the whole family. I have used their service twice now for our father and let me tell you - we travel assured that we will get to our destination safely. Dad is happy and safe. I love that they are a female and veteran founded company! We appreciate the care they take with our father!
- Monica Brady


Google 5 Star Reviews

11-16-2021
My father was transported with his friend on a 300+ mile journey. It was a very pleasant experience for both of them. The driver was very good, the nurse very attentive and my father was comfortable. He had anxiety about traveling and they made everything so much easier. Thank you very much!
- Dale Theising


Google 5 Star Reviews

11-15-2021
Entire crew, all outstanding.
- David Johnsten


Google 5 Star Reviews

11-10-2021
Thanks for all your work
- Mark Tolliver


Google 5 Star Reviews

11-09-2021
From the first phone call to the delivery of my husband at the receiving facility in Florida, everyone I spoke with was friendly and helpful. The drivers Robert and Rosie and the nurse Jan were friendly helpful and felt more like family than someone just doing their job. It was a pleasure riding In the van with my husband that's a wonderful service you offer. Your price was less than half of another company I called your service was 200% more than they offered. It was a comfortable ride for myself and my husband. Thank you to everyone I spoke with at the office starting with Nikki; Heather; Curtis; Denise & Helen.
- Joan Bailey


Google 5 Star Reviews

11-06-2021
I couldn't ask for a better crew than the ones I had. I am so very thankful for everyone that made my trip a success. Thank you to everyone.
- Brenda Grayson


Google 5 Star Reviews

11-06-2021
We were absolutely hysterically crying, exhausted and confused when we got a hold of CarolAnne. She made this whole transition so painless, we just can't thank her enough. My mom absolutely loved everything about her transport and her team!! They had a 12 hour drive and she was so comfortable!! Had a TV, took naps, ate!! Anything her heart desired!! My mom adored her team. She had Jan as her personal nurse and Keith as her driver. Jan kept me up to date via text how mom was doing while we sat in traffic. I absolutely cannot thank them enough. From the beginning to the end this company has been top notch! Outstanding customer service right down the line!!
- Vicki Knotts


Google 5 Star Reviews

11-06-2021
Thank you so much for helping to transport my husband home! The price was very reasonable compared to other quotes. Also, the customer service was excellent, so we felt comfortable choosing ACC Medlink knowing that John would be in good hands. Lastly, reading so many good reviews and knowing that you have been in business for so long was reassuring.
- Janet Nossal


Google 5 Star Reviews

11-03-2021
My 91 year old mother was put in the hands of three outstanding professionals. She would normally complain about the shortest car ride, but this time she bragged about the 20 hour ride for days. The drivers, the nurse and the equipment were outstanding and made a difficult move very pleasant. Thank you to the whole team, including the coordinators.
- Richard Gaudio


Google 5 Star Reviews

11-03-2021
It was a very pleasant experience.
- Francine Lynn


Google 5 Star Reviews

11-02-2021
The patient was my brother. He arrived on schedule. Thank you
- shirley cherry


Google 5 Star Reviews

10-12-2021
Medical transport van was superior, all of staff were very and accommodating. It was a 9 hour transport from Springfield, IL to Metro Detroit area. The ride was smooth. When lunch came the crew went to Olive Garden and purchased my dinner. I would highly recommend!
- Marilyn Steel


Google 5 Star Reviews

10-12-2021
My sister had a 9 hr trip to come home after having a accident out of state leaving her with a serious head injury. Your medical transport service care was excellent. The cost was in line with other companies. I would most certainly recommend.
- Linda Malvesto


Google 5 Star Reviews

10-02-2021
The crew was very good and treated my brother who is schizophrenic with dignity and respect.
- Michael Falk


Google 5 Star Reviews

10-02-2021
The crew was very good and treated my brother who is schizophrenic with dignity and respect.
- Michael Falk


Google 5 Star Reviews

09-25-2021
The whole process was positive professional and the least stressful thing I have had to deal with. The crew and coordinators were excellent and so compassionate they made the transport easy. Thank you so much for getting my dad home safe and taking such good care of of him.
- Shannon King


Google 5 Star Reviews

09-25-2021
Were so blessed to have Eric Desmond an Robert return our daughter home from Chicago to Florida. All three were professional ,courteous and compassionate the whole trip home and made my daughter as comfortable as possible. They made us feel like Family. Being it was my daughter Birthday the Crew surprised her with cupcakes and a singing of Happy Birthday. Amazing. Thank you so much Kaylie and Carol Ann also. God Bless
- Kevin Jasper


Google 5 Star Reviews

09-25-2021
The entire experience from Booking to execution of the trip was great. Everyone was professional and helpful every step of the way. I would highly recommend ACC Medlink.
- Amanda Vorwerk


Google 5 Star Reviews

09-25-2021
I cannot say enough about the degree of professionalism used to schedule and transport my mother from Charlotte to Birmingham. The crew was prompt and efficient and took excellent care of Mom. The nurse who rode in the back of the van with her was so caring and made her feel at ease. Thank you ACC!
- Lee Turner


Google 5 Star Reviews

09-25-2021
I needed to move my crippled and bedridden 94-year-old mother from Massachusetts to Florida, a 20-hour trip. Thank God for ACC Medlink. They got us there safely. I don't know how I would have accomplished this trip without them.
- Alma Glaiel


Google 5 Star Reviews

09-25-2021
Eric Robert and Desmond were professional, caring and very compassionate on bringing my daughter home from Chicago to Florida. The drivers, Robert and Desmond were second to none in safety and proffesionalism. And Eric catered to our every need. They made us feel like Family the whole trip. God Bless those three. They were truly a blessing to my daughter, my Wife and I.
- Kevin Jasper


Google 5 Star Reviews

09-18-2021
I used ACC Medink to transport my mother from a hospital in NY to an assisted living community in NC. The coordinators were so helpful and responsive and understanding when we had to abruptly reschedule the trip due to a temporary setback in mom's health which delayed her hospital discharge date. On the day of the transport, the crew arrived promptly as scheduled. The hospital staff were even so impressed that they are keeping ACC Medlink's name and number to refer to other families that may need the service. Upon arrival in NC, Mom could not say enough nice things about the crew.
- Jennifer Buhlman


Google 5 Star Reviews

09-18-2021
Everyone with ACC Medlink made a very difficult time go as smoothly as possible. Punctual and extremely courteous.
- Teresa Banks


Google 5 Star Reviews

09-18-2021
Entire crew professional. I was impressed how they have the long distance transport service down to a science. Trip from FL to IL went as well as it possibly could have. Our entire family is grateful. Would definitely use ACC Medlink again.
- Marion Momaly


Google 5 Star Reviews

09-11-2021
It was necessary and critical to relocate my father from Virginia Beach to a VA hospital on Long Island NY. As his daughters and son, we felt that it was not feasible to drive him by ourselves. This service was very comfortable for my father and for our own mental health that he get home safely while he had constant medical attention for the entire trip. The 2 staff members were attentive and saw him into the emergency department when we arrived. If the need ever became necessary for anyone in my family or the family of anyone I know, I would not hesitate to share this experience. Thank you for arranging the transportation as quickly as you did.
- Trisha Krajci


Google 5 Star Reviews

09-11-2021
First allow me to thank you for providing first class long distance medical transport to my client's daughter. As the chosen person that was entrusted to find a quality medical long distance transportation company, the family and myself are more than pleased with this company due to their prompt response to inquiries, being on time to the drop off, as well as providing some of the best care I've seen during a medical transport. The client was kept calm and was checked on constantly. The nurse was amazing. The family of the client and I cannot thank your transportation team enough. I will be using this agency for additional long distance transfers.
- JMal Jones


Google 5 Star Reviews

09-11-2021
Sandra was amazing providing updates and made the time to make a stop to get our dad a hamburger after we passed on that they were his favorite! Great service! V/r, C/v
- Christina Vales


Google 5 Star Reviews

09-04-2021
The roads need repair badly
- Dagmar Stern


Google 5 Star Reviews

09-04-2021
Make sure patient companions are taken care of. My stepdads companion didn't get enough to eat. OTHERWISE I CANNOT THINK OF ONE RECOMMENDATION TO ADD!!! Way to go all!
- Sharon Crosby


Google 5 Star Reviews

09-04-2021
From my very first research call, ACC consistently was proactive, professional, reliable and considerate of all my questions and concerns. We had to transport my mother nearly 900 miles and everything they did was above the call of duty. I highly recommend them.
- Susan Via Aaron


Google 5 Star Reviews

09-04-2021
The ride up I-95 from Florida to North Carolina was very bumpy. Even laying in a hospital bed at night, I was unable to sleep due to the jarring, swaying, and bumping of the vehicle. I do not know if it is possible to design a medical transport van to have a smoother ride, but, if so, that would make the trip much more comfortable. The drivers said they did their best but said that poor road maintenance and lots of construction made it impossible to avoid rocking and bumping in this vehicle. Having said that, the trip allowed me to get my very weak and very sick mother to a safe care facility near my home. I am grateful to ACC Medlink for providing this professional, courteous and rapid service.
- Nancy Adams


Google 5 Star Reviews

09-04-2021
Mary said the transport from The Villages Florida to Cedar Rapids Iowa was wonderful.
- Mary Hamilton


Google 5 Star Reviews

09-04-2021
We are very pleased w/ACC Medlink. These people know what they are doing. Couldn't be more pleased w/the care of my mother in law (she is not an easy person to deal with) & Jesse made it work). Hats off to him & the crew. She was sad Jesse had to leave her. We need more Jesses in the world!!!
- Wynona Campbell


Google 5 Star Reviews

09-04-2021
This company did great work and really helped us in a difficult time. I have already referred another client to them.
- Ray Huxen


Google 5 Star Reviews

08-21-2021
Everyone was great to work with
- Gina Fisher


Google 5 Star Reviews

08-21-2021
From my first interaction with your company, I have been very impressed with your professionalism, courtesy, and caring. I am so appreciative for all your help in relocating my elderly aunt from Connecticut to Virginia. All your staff have been a pleasure to deal with; in fact, dealing with ACC Medlink has been the easiest and least stressful part of this entire process. Everything was exactly as advertised, and your cost very competitive. I would highly recommend your company to anyone who wants the best for their loved one. Thank you for helping to reunite our family!
- Matthew Laird


Google 5 Star Reviews

08-21-2021
The trip was excellent and I would highly recommend you to anyone who needs this type of transportation.
- Nancy Johnson


Google 5 Star Reviews

08-05-2021
The transport of my mother was so beautifully executed! She was allowed to rest and kept safe and comfortable for the transport. Jan our nurse was excellent! My mother is incontinent and she checked and changed her, assisted with feeding her. They were excellent with communication, letting us choose lunch stop, and giving us restroom time when we needed to stop. We couldn't ask for a better ride to get my mother moved 600 miles! Thank you to our driver who was so kind! Top notch!
- Amber Christensen


Google 5 Star Reviews

08-05-2021
Excellent service. It was well worth the money. My mother-in-law has several medical issues and they were very considerate and made her feel comfortable. I pray I never need these services again, but if I do I will definitely be using them.
- Teresa Walker


Google 5 Star Reviews

07-29-2021
These three young men were absolute angels. They took a bad situation we were experiencing and turned around. They were extremely professional, very polite and extremely accommodating. They made us all, especially my mother who was being transported, feel at ease. I cannot say enough about these three young men except that they were an absolute god send. Your company was excellent to deal with and you should be proud and thankful to have such good employees as theses three. Thank you again to Alan, Cody and Wayman! God bless
- Jamie Luzzi


Google 5 Star Reviews

07-28-2021
Wonderful company, made extra efforts to accommodate our tight schedule. Highly recommended
- Cristian Soto


Google 5 Star Reviews

07-24-2021
Great work from start to finish.
- Jeff Hall


Google 5 Star Reviews

07-23-2021
Great service. The nurse was professional and understood how delicate the situation was. My mom was coming by herself to my home in Florida. She has Alzheimer and just recently had surgery for her hip. They took great care of her and got her here safe and sound. I'm very grateful for the service provided and would recommend this company.
- Fabiano Desouza


Google 5 Star Reviews

07-23-2021
Thank you ACC for your help during this difficult time. My mother, Elisabeth arrived safely and on time.
- mike kennedy


Google 5 Star Reviews

07-23-2021
Excellant, trouble free. Thank you.
- Randy Greeson


Google 5 Star Reviews

07-23-2021
We recently hired ACC Medlink to transport my ill elderly mother and father from New Jersey to Texas. From start to finish, everyone we spoke to and worked with were outstanding. They all communicated regularly so we always knew what expect. They were kind, understanding, professional and compassionate. They made a difficult decision, and a difficult journey more bearable. A special thanks to Kyle, David and Jerry, who treated my parents with dignity, respect and compassion during their trip. Everyone made a difficult time a little easier on our family. I enthusiastically recommend ACC Medlink for anyone who needs transport for a family member.
- Michael Sullivan


Google 5 Star Reviews

07-23-2021
The crew could not have been more outstanding in every way. We are forever grateful for the compassionate and confident care my mother received during her four hour trek from Marshfield WI to Evanston IL. This is an excellent crew and I would recommend this company to anyone.
- Mary Vogel


Google 5 Star Reviews

07-17-2021
Thank you so much for making my dad's ride from Florida to New Jersey seamless. He said that a 22 hour ride felt like 4 hours! The crew was amazing!
- Stacey Blaine


Google 5 Star Reviews

07-17-2021
Professional and well coordinated experience.
- CHARLES HOWELL


Google 5 Star Reviews

07-12-2021
The coordination of transporting my brother was flawless! Ryan was so helpful in answering questions., never in a hurry! When the date arrived for the actual transport all arrangements had been made with the physicality and my brother throughly enjoyed his experience traveling to his destination safely. The interaction with his nurse Jan and the professional driver made his time traveling pass quickly and the communication with us was so helpful. We are grateful to ACC Medlink for helping him get to his destination!
- Patricia Konczal


Google 5 Star Reviews

07-12-2021
The crew was amazing! Thank you so much for all you did to help make my Dad's trip as comfortable as possible and for your compassion. This was emotionally a very difficult trip for me, but all of you put me at ease and we had some great laughs with my Dad's crazy sense of humor. God bless you all!
- Pegeen Mumber


Google 5 Star Reviews

07-10-2021
My mother had a safe and pleasant transport. She was happy and that was the goal. Communications with everyone were great. I hope to never need to transport someone again but will certainly use ACC Medlink if I do and will gladly recommend them to others.
- Vicki Herridge


Google 5 Star Reviews

07-02-2021
Got her there safely and on time.Thanks
- Thomas Bohte


Google 5 Star Reviews

06-28-2021
Crew was great,for such along trip.
- Robert Berger


Google 5 Star Reviews

06-28-2021
The team did such a great job for us coordinating the transport as well as during the transport itself. We felt very comfortable that our mom was going to be well taken care off during her ride. Thank you.
- Michelle LeRoy


Google 5 Star Reviews

06-26-2021
It was an excellent experience transporting my mother to a skilled nursing facility. Excellent care and communication through other entire process! Highly recommend!
- Lynn Wicker


Google 5 Star Reviews

06-26-2021
The hole crew treated us like family. Awesome
- Alfred Haas


Google 5 Star Reviews

06-22-2021
The team took great care of my cousin Eugene, moving into an assisted living facility many hours away. He enjoyed his trip (the longest he's had in decades) and arrived safe, comfortable, and well fed! Thank you so much for all you do.
- Lauren Williams


Google 5 Star Reviews

06-22-2021
CarolAnne was always on top of things. I met but did not travel with the crew. From what I saw and the feedback I received, we will look to use you again and will request the same crew.
- Matt Drysdale


Google 5 Star Reviews

06-22-2021
Thank you so very much for providing this high quality service. From pick up until the end of our long journey, we were well cared for. The crew was attentive and professional, and full of kindness. We are very grateful for the high quality care you provided.
- Eve Young


Google 5 Star Reviews

06-22-2021
Eric was extremely helpful and easy to communicate with. He kept my dad very comfortable. He has issues with sundowning so I was worried about the overnight trip. They had no issues and dad arrived safe and sound! Thanks Eric and crew for all of your hard work and professionalism!!
- Kathleen Baugh


Google 5 Star Reviews

06-12-2021
They were prompt with the pickup and very professional. Additionally, they were friendly and was on schedule for the drop off. We were happy with the entire process. Thank you!
- Adrianne Aiken


Google 5 Star Reviews

06-09-2021
I worked with the staff at ACC Medlink to connect them with my mother-in-law. The team was responsive, professional and very helpful. Their patience and assistance with multiple date changes due to our family member's deteriorating health was very comforting.
- Melinda Slaughter


Google 5 Star Reviews

06-08-2021
All interaction with ACC Medlink has exceeded our very high expectations. Professionalism was readily apparent from the promptly answered emails, returned phone calls, ease of booking and most importantly, the transport crew. We were also very impressed with the ground transportation van and the status updates from Eric. We would unquestionably recommend ACC Medlink.
- William Gerity


Google 5 Star Reviews

05-29-2021
I cannot say enough about ACC Medlink. You are all angels on earth, making the impossible into something attainable. We were able to get my father in law transported back from Florida to Massachusetts to be in his home surrounded by friends and family thanks to all of you. From the moment I called I was greeted and helped by the most professional representatives. My experience from beginning to end was A+. The driving team was great! Thank you, Debbie, Owen and John G for treating my father in law with dignity and respect. God bless you all!!!
- Kevork Moukhtarian


Google 5 Star Reviews

05-28-2021
My mothers trip, 7.5 hours worth, went smoothly and she said it felt like 2 hours. Great crew and comfortable travel accomodations.
- Paulette Mackey


Google 5 Star Reviews

05-25-2021
Excellent service! The staff and crew are very professional and extremely kind. Carol Ann was instrumental in making this happen and with her support and help I was able to fulfill my aunt's wishes to return home. Our sincere "thank you" from all the family.
- Lauren Hirel


Google 5 Star Reviews

05-25-2021
The vehicle experienced some mechanical issues prior to the pickup time. The actual trip was delayed about six hours, but the staff were always courteous and professional. We appreciate the service that was provided to our family member.
- William Woodward


Google 5 Star Reviews

05-25-2021
They were not only on time and friendly but were very professional- yet compassionate and saw to our every need. They were a great crew- worked well together.
- Betty C Reed


Google 5 Star Reviews

05-18-2021
Did not meet crew members or see van
- Lynda Halvorson


Google 5 Star Reviews

05-18-2021
The crew did a wonderful job of communicating along my father's journey home. I felt like I could call as much as I wanted to check in on my Dad and he reported a fun time visiting with the guys. Arrival time was accurate to the minute and they time the arrival to work with the receiving facility, which was appreciated.
- Sara Wrobel


Google 5 Star Reviews

05-18-2021
We had never had to use a medical transport before but were VERY PLEASED with employees & safe driving & they catered to our every need- always polite & courteous ! Thank you to everyone involved in this trip!
- Michael Reed


Google 5 Star Reviews

05-18-2021
Very kind, compassionate and professional. Made a long trip as painless as possible.
- Pam Streff


Google 5 Star Reviews

05-17-2021
The team was wonderful- polite and very accommodating
- Suzan Iscil


Google 5 Star Reviews

05-17-2021
My sister Susan loved Erik. He made her feel safe and secure. I, too, was very impressed with Erik and enjoyed our conversations along the 21 hour drive. The drivers were very respectful too, and I always felt like we were in good hands.
- Patricia Layer


Google 5 Star Reviews

05-12-2021
Very kind friendly and extremely helpful
- Dwain Davis


Google 5 Star Reviews

05-01-2021
We used ACC Medlink to transport my terminal mother from Florida back to Ohio. Because of her condition we felt this was the safest and most comfortable way to get her back home. It may seem expensive at first but the quality and care you receive is priceless. My mother deserved the best care available and Medlink was the answer. From the first person you talk with to the transport crew, everyone was amazing, caring and professional. I strongly recommend using Medlink, what we thought was impossible (Getting my mother home) they made possible.
- John Hughes


Google 5 Star Reviews

04-29-2021
We were impressed from the get-go with the personal and caring tone of everyone with whom we had contact from the company. On the transport itself, the RN Jan called us twice to talk with the patient and reassure him. After their 20 virtually non-stop trip they seemed well rested and enthused to go on to their next assignment. We would highly recommend Air Critical Care to anyone needing transport services. Scott and Deb Wycherley, Townsend, WI
- Scott Wycherley


Google 5 Star Reviews

04-27-2021
My overall experience with everyone at ACC was amazing. Everyone was very friendly and helpful at every interaction. The transport team we had (Debbie and Jan) were phenomenal with my grandmother and our whole family. This was an emotional experience for our whole family and the crew was with us every step of the way! We would use this service again in a heart beat
- Brittney Briggs


Google 5 Star Reviews

04-21-2021
Mrs. Cox felt very comfortable with the crew. She is almost ninety and has been very sick, so this trip being stress free was extremely important. Thank you for your help.
- Linda Harry


Google 5 Star Reviews

04-15-2021
We were amazed at the wonderful service and care provided. The only discomfort (if any) was that though the van was very nice it seemed quite bumpy at times. My mother made the 2000 + mile trip without issue. We are very grateful to the gentlemen that drove and provided care.
- April Gattis


Google 5 Star Reviews

04-15-2021
The team was wonderful especially Owen. Very compassionate and attentive. Made the long trip more pleasant.
- Stephen Niarhos


Google 5 Star Reviews

04-15-2021
I so appreciated your thoroughness, attention to detail, and your willingness to work with the nursing centers at both ends of the journey for my disabled sister. Most importantly, I appreciate the ability to access qualified and courteous ACC staff 24/7 to ask questions, adjust timelines, and finalize the transportation details.
- Maureen McMahon


Google 5 Star Reviews

04-13-2021
ACC Medlink cared for my mother's needs, fulfilled their promises, and handled every aspect of the transport. I felt confident my mother was in good hands from beginning to end of her journey. Thank you!
- SARAH MUSLER


Google 5 Star Reviews

04-13-2021
On two occasions medical air transport was required. The services received were outstanding.
- Randy Bridges


Google 5 Star Reviews

04-03-2021
competent, professional, got the job done well
- Jane Barwig


Google 5 Star Reviews

04-01-2021
My husband loved the crew. Very professional. Made the long journey to Ohio less stressful. I've already recommended Medlink to a family member that needs special care to Florida. Thank you for your service!
- Pat Luebben


Google 5 Star Reviews

03-31-2021
Great service from moment we connected. Grande coordination.
- Jeane Robertson


Google 5 Star Reviews

03-26-2021
Thank you, made a daunting trip pleasurable since we didn't have to stress about the details you covered.
- Jennifer Binns


Google 5 Star Reviews

03-26-2021
When you are looking for a medical transport it's a difficult time for the family. Are we making the right choice? Are we choosing the right transport company? Is the transport team, professional, knowledgeable and caring? Is the coordinator working us through the process ensuring our love ones needs are met? From start to finish is the transport team, safe? YES, YES, YES, YES, and YES. Definitely 5 STARS!
- Jeanette Nieves


Google 5 Star Reviews

03-26-2021
My father said it was an excellent trip. He did not know the names of the crew (they told him, but he forgot), but said they made the trip enjoyable. So thanks not only to your service as a whole, but to the crew as well. Hoping we don't have to use your service again, but if we need something like that again, you'll be on speed dial. Thanks again!
- Stephen McBee


Google 5 Star Reviews

03-17-2021
All three members of the crew were great - and our friend arrived smiling.
- J. miller


Google 5 Star Reviews

03-17-2021
Very professional and courteous service for such a long trip.
- Mark Booth


Google 5 Star Reviews

03-11-2021
Transport showed up on time at both ends... their team coordinated with the hospital in PA for the pickup, and kept open communication with us the entire trip! Excellent service! Thank you!
- Todd Briggs


Google 5 Star Reviews

03-05-2021
Outstanding service in every part. Ambulance, personnel!
- Betty Lewis


Google 5 Star Reviews

03-03-2021
The whole crew was terrific - very personable and put my Mom at ease. The trip went as well as I could imagine!
- Jonathan (Jed) Dowell


Google 5 Star Reviews

02-21-2021
Your crew was so professional and helpful! My grandmother was apprehensive to travel as she has dementia, but they made her feel safe and secure. She was so happy when she arrived after a 12 hour drive! I would recommend ACC Medlink to anyone.
- Shelby Ramsey


Google 5 Star Reviews

02-15-2021
Amazing care for my mom and kept in contact with me. I was confident mom was in excellent care
- Kimberly Rediger


Google 5 Star Reviews

02-10-2021
My father was very ill and in Florida. We needed immediate medical transportation to get him back to his home state. I made a phone call after researching this type of company and spoke with Maria. She was amazing, empathetic, and very efficient. They coordinated everything so quickly. Within a matter of hours, my father was picked up and taken home. This was an absolutely amazing experience- one that my family and I will never forget. This company answered and honored my fathers request to get back home. I am forever grateful.
- Joana Xipolitas


Google 5 Star Reviews

02-09-2021
All went very well. Crew catered to me and my wife in many requests. Jan, our on board nurse, amazing. Very attentive. Great drivers. Made a necessary need, excellent.
- Richard Seidner


Google 5 Star Reviews

02-09-2021
From initial contact through successful transport of my daughter, the team at Medlink was responsive with the sense of urgency the situation required. They demonstrated cohesive teamwork, comprehensive follow-up and clarity in communication. They understood the stress our family was experiencing and guided us through the entire decision process in a smooth compassionate manner. I hope to never need Medlink's services again but if I do or anyone else I know does, they will be my recommendation without hesitation. Impressive group indeed.
- Hugh Drohan


Google 5 Star Reviews

02-09-2021
The whole experience was wonderful! Everyone was professional, courteous and eager to help. Thank you!
- Lisa Marino


Google 5 Star Reviews

02-09-2021
When my mother in law needed a cross-country medical transport from her skilled nursing facility in Florida to Mayo Clinic in Minnesota for a major surgery, ACC MedLink came to the rescue! The transport coordinators were efficient, professional and courteous and set up all of the logistics for the trip with less than 1 week's notice. My mother in law had a comfortable and fun ride up North and had a successful surgery! Thank you ACC Medlink for a great experience all around!
- Stephanie Lamphere


Google 5 Star Reviews

02-09-2021
From the moment they arrived, to pick up our Mom to the final destination 15 hours later... your entire 3-person team was amazing. Eric our Nurse came in first to assess her vitals. He wore a mask and listened to all our concerns. From that moment on, he said he was here to help us make the 15-hour transport as smooth as possible. He kept reinforcing that he was there for us and to let him know if there was ANYTHING at all that we needed or was concerned about. This was very comforting as we were extremely nervous. The 2 drivers [Steve & Bruce] were just as supportive asking how Mom was doing and were so careful in how they handled the vehicle. Our trip included a snowstorm, ice storm and finally rain. All the time I felt they managed the road conditions with care and safety first. Thank you to all 3 for making a stressful situation so comfortable.
- Ken McMillan


Google 5 Star Reviews

01-30-2021
Thoughtful and thorough and interested
- Randy Jacque


Google 5 Star Reviews

01-26-2021
When speaking with me, they were so organized, patient, and helpful. They were the obvious choice.
- Rachael Epelbaum


Google 5 Star Reviews

01-26-2021
I would like to say right from the start dealing with the transport coordinator Evelyn we knew we were in great hands. She answered all our questions and made this important transport as painless and easy as possible. The crew Steve - driver Joseph - 2nd driver Jayden - medic Were so professional and courteous which made my mother so comfortable and relaxed as could be in the fragile condition that she was in. I highly recommend this company and am amazed at how well all was treated.
- Anthony Mordecki


Google 5 Star Reviews

01-24-2021
The crew members were friendly, caring and responsive to our needs. Nurse Jan was an angel in caring for my wife. I would highly recommend your company to anyone.
- John Kromar


Google 5 Star Reviews

01-13-2021
I am extremely satisfied with the service we received. The transport coordinators were very friendly, efficient and courteous. We were kept informed and provided with updates. All of our instructions were followed to the letter. The nurse, Jan, who accompanied my Aunt called the day before to introduce herself. She also called when they were an hour away as we requested. The care she provided was excellent!
- Karen Doyle


Google 5 Star Reviews

01-11-2021
Well done. The van was clean, the staff was prompt and they were very attentive to my father, the patient, to ensure that he was comfortable and cared for.
- Donna Schult


Google 5 Star Reviews

01-05-2021
There aren't enough words to describe the compassion and care we received on our 18 hour trip from Eric, Steve & Owen they went above and beyond for us they treated us like family the whole way. They are the most caring, compassionate, helpful, friendly courteous & professional guys. They are best crew anyone can have. We are so glad we had them. The office staff went above and beyond for us also they are so helpful and friendly & caring they took care of everything for us. There is not enough stars to give to the staff & words cannot describe how wonderful they are. Thank you ACC for taking care us like we were your own family.
- Nicole Moschitta


Google 5 Star Reviews

01-02-2021
The driver and attendant were very professional and courteous. The whole office staff was awesome as well. We couldn't be more satisfied.
- Marty Wallace


Google 5 Star Reviews

12-28-2020
Trip couldn't have gone better. Some weather related delays but no fault of staff. My mother was kept very comfortable and well fed and entertained. Hats off to your crew!!!
- Randy Strandin


Google 5 Star Reviews

12-22-2020
Thanks so much for transporting my father safely and getting him here for the holidays!
- Jennifer McCrickard


Google 5 Star Reviews

12-19-2020
The crew were amazing and took excellent care of my mom! Highly recommend.
- Margie Pryor


Google 5 Star Reviews

12-17-2020
Everything was seamless. Owen helped make a very difficult situation turn out well. He went overboard to accommodate. Couldn't have been more reassured and pleased. In addition, the crew was prompt and efficient.
- Robin Weiser


Google 5 Star Reviews

12-17-2020
We appreciate the care that Jessica received from everyone involved in the trip from Shreveport to Pensacola. Jessica felt comfortable and at ease. Thanks to everyone involved!
- Todd Barnes


Google 5 Star Reviews

12-17-2020
CarolAnne and the entire team performed at a very high level of service. CarolAnne demonstrated superior patience with what was at times a slow responding facility. She assisted me with moving the transportation forward and getting it scheduled...fabulous work! Very professional. Danny, the Med Tech was outstanding as well, ensuring I received updates at the appropriate duration throughout the ride. The other crew members were professional and courteous going the extra mile to ensure family members had adequate time with my aunt prior to be quarantined. Great teamwork!
- Joseph Sergi


Google 5 Star Reviews

12-03-2020
We were hesitant to use a company that we didn't really know much about except for the fact that they were prompt with their response and followed up on every question we had. It is a great service, especially now with those of us wanting to have our loved ones closer to us and being unsure of how to transport them in their fragile state.
- Jean Flowers


Google 5 Star Reviews

12-03-2020
My mother's husband passed away in October. She always said if he passed first she wanted to be back in Iowa. I don't know how else I would have gotten her back here. Being transported by MCC allowed me to just spend the time with my mom and not worry about details. The crew were all so kind and courteous. We couldn't have had a better trip. THANK YOU ALL!
- Linda Micheel


Google 5 Star Reviews

12-03-2020
I have already told several people that ACC Medlink is among the most professional, friendly, and customer-service oriented companies I have ever dealt with. Extremely professional, all services were delivered as promised, and great communication throughout. My dad was transported from a long term care provider in VA to one in NJ, and I told both homes that they should keep your contact info on file so they can recommend you to others who may be in need of this service. I cannot recommend ACC Medlink highly enough. Well done.
- David Cohan


Google 5 Star Reviews

11-16-2020
Debbie and Owen were very professional, courteous and very helpful. They made the trip completely successful and quick from CT to VA on Monday night /Tuesday morning (11/9-10). I had experienced no anxiety, which is big for me. Thank you very much!
- Alan Coyne


Google 5 Star Reviews

11-10-2020
Perfect, professional, caring service from start to finish. They took great care of both the patient and the whole family. Great communications every step of the way both with the family and with the pickup and drop off organizations.
- Barbara Perry


Google 5 Star Reviews

11-10-2020
My experience with MedLink was excellent, I am glad I chose this company. I am grateful to everybody I worked on this trip, they helped me with everything and the trip was much easier than I anticipated and even pleasant and memorable. Please give my thanks and very good regards to Helen, Jadan, Justin and Shaun.
- Liudmila Kondakova


Google 5 Star Reviews

11-10-2020
The entire process was smooth, Beth did an amazing job of helping me expedite my fathers' transport by a couple of weeks! The crew was considerate of my father's condition and very careful, very considerate. It couldn't have gone smoother and I'm so grateful!
- Sarah Emde-Myers


Google 5 Star Reviews

10-29-2020
Your Med Van crew # 4 (Almeta Bradley, SteveFelty, Joel Nelson) this week brought our 100 year old father, Fred Pinciaro, from hospice in FL to NC. We cannot say enough about the first rate caring he (and we) received. The communication on both ends was flawless and the extraordinary Almeta texted my husband through the night, providing him so much reassurance.The end result is that we and his 97 year old wife (who we drove up) are able to be with him at the end.Your service is about so much more than transportation. Starting with the caring and wonderful Helen on the phone. It's really about love and for that we cannot thank you and the crew of Med4 enough. Special thanks to Almeta.
- Barbara Perry


Google 5 Star Reviews

10-21-2020
Jessie was outstanding.
- Julie Cruzen


Google 5 Star Reviews

10-14-2020
You all are an amazing team and the assisted living facility you transferred my mom to in Georgia was very impressed by everyone from the coordinator to the hard working driver and nurse. I can't thank you all enough
- Fiona Golden


Google 5 Star Reviews

09-25-2020
Our experience with ACC Medlink was excellent. I apologize that I may not have remembered names accurately of each person I spoke with but from start to finish everyone we spoke with was courteous and professional. There was great communication about what to expect and it all came together as promised. We even had to make a slight destination address change at the last minute and I believe it was Evelyn(?) gladly made the adjustment. Most importantly we were put at ease after meeting the crew who were so kind and empathetic as they prepared my aunt for her drive to North Carolina. After a 10+ hour trip my family sent us a video of my aunt smiling and happy having arrived safe and sound!! We would recommend without reservation ACC Medlink!!
- Christine Pettey


Google 5 Star Reviews

09-23-2020
I was so impressed with all aspects or the ACC Medlink staff members and services provided. Totally pleased!!
- Anna Beth Morgan


Google 5 Star Reviews

09-22-2020
Great staff and accommodations in the vehicle.
- Joyce Camp


Google 5 Star Reviews

09-22-2020
I would recommend this company for anyone needing non- emergency medical transport. They are professional, courteous, and get the job done.
- Kathy Muller


Google 5 Star Reviews

09-16-2020
I was very nervous about the 25 hour trip from Maryland to Texas. The crew members placed me at ease as soon as they greeted me and my mother in Maryland. During the entire trip, the crew was professional and attended to my needs and my mother's health care needs. I would recommend this company for anyone needing long distance medical transport. A company that is prides itself on helping customers.
- marti blose


Google 5 Star Reviews

09-15-2020
5
- Keith Ingram


Google 5 Star Reviews

09-15-2020
Service was impeccable. Pick up on time and notifications along the route between states went smoothly and according to plan. I felt very reassured for the transport of my elderly parent with dementia. Coordination between hospital, senior living facility and transport was excellent! I was told to relax and ACCMedlink would take care if everything and they did! I cannot say enough good things about your service and staff!
- Pamela Cedrone


Google 5 Star Reviews

09-10-2020
The ride was on time and they stopped for us to break and eat, very courteous. The nurse Sandra took really good care of my mom on the road and once they got her into the house.
- Michelle Thomas


Google 5 Star Reviews

09-10-2020
Awsome, was made do easy, everything was great and the people involved, great customer service. Taking care if my father that were great.
- Susan Shaffer


Google 5 Star Reviews

09-09-2020
I highly recommend ACC Medlink. Excellent company to use for long distance medical transportation. From the quote process to the booking process was an ease. They coordinated everything between the two facilities so we did not have to worry about it. Made my father and sister comfortable on the 12+ hour ride from CT to SC. Even put the hockey game on the tv for them to watch. Were prompt, actually earlier than scheduled, for the pick up. Made sure my father had all his belongings from the room. Upon arrival the next morning in Hilton Head they promptly wheeled my father directly to his room and made sure he was all settled in. Such professionalism on all parts. Again, highly recommend!!
- Darlene Enright


Google 5 Star Reviews

09-01-2020
Thanks for making this trip easier for me and my husband.
- Debbie Clark


Google 5 Star Reviews

08-28-2020
Service and staff were terrific.
- Michele Carville


Google 5 Star Reviews

08-28-2020
Excellent careful driving. When he drove, the ride was smoother.
- Dianna Conrad


Google 5 Star Reviews

08-28-2020
We needed to move my mom from Minnesota to Colorado to be closer to family. ACC was wonderful! My mom's trip went very well. She was well cared for and happy. The company made communication seamless and spoke with both care facilities as well as the family. I highly recommend ACC.
- Kari McMullen


Google 5 Star Reviews

08-12-2020
Two issues: 1. A member of the crew forgot to call me once the trip was completed. A courtesy call should have been made. 2. Although I did specifically request a female medic for my mom, the COVID-19 situation made things more complicated and caused the trip to be rescheduled resulting in a male medic instead. It seems there was no way around this because of a "3 day window" once the COVID-19 test is administered to when the patient needs to arrive at the (Massachusetts) facility from out of state. At that point, I chose to complete the transport as soon as possible and not wait for a female medic to be scheduled. Everything else was excellent. Thanks for safely transporting my mom and taking care of her along the way.
- Don Polikoff


Google 5 Star Reviews

08-11-2020
MEDLINK transported my wife and me from Wilmington, DE to Newport, RI. From the moment we met, each member of the crew (Nate, Joel and Jan) was supportive, helpful, kind and professional. When a medical question arose from the receiving facility, the crew worked diligently to solve the problem . . . and they did! Jan (nurse) provided outstanding care for my wife. And Joel and Nate were ready to help in any way. The driving was excellent, even while passing through NYC. I was a bit anxious about this trip, but my anxiety was calmed quickly, and the trip and the team were excellent. I will recommend this company and this team to anyone who has this need. My only recommendation is that overhead steadying bars be installed in the vehicle to ease movement and provide safety while travelling David Robinson, West Grove, PA.
- David Robinson


Google 5 Star Reviews

08-05-2020
Transported my stepfather Stephen W Higdon. My mother rode along and was VERY APPRECIATIVE of the services provided. She especially wanted to recognize Jim Parker, Desmond Harley, and Eric Odroniec for the services. They were courteous and respectful and took good care of my dad. Thank you.
- Kyle Gorden


Google 5 Star Reviews

08-05-2020
I had planned to move my Mom across country (CT to CA), nursing home to nursing home in early March. I had to abruptly cancel at the last minute due to COVID and we thought the transfer could never be realized. I am still stunned that ACC was able to pull it off so successfully via commercial air escort. I was impressed from the start based on ACC's responsiveness (Maria in particular). Justin accompanied my Mom and could not have been more professional. He was calm, organized, and kept me up to date. Mom (a known tough customer) told me how great Justin was without even being prompted. I highly recommend ACC for anyone that needs this type of support.
- Francis Dumont


Google 5 Star Reviews

07-31-2020
ACC Medlink worked with me to transport my mom short notice from North Carolina to Ohio. While I hope I never need to use medical transport again, if I do, I will absolutely use ACC Medlink.
- Jocelyn Watson


Google 5 Star Reviews

07-29-2020
What could have been a very stressful trip for my husband was anything but!
- Sue Gostanian


Google 5 Star Reviews

07-29-2020
Amazing team. They got my son back home and took extreme car of him. He said care was better than hospital.
- Benjamin Lozano


Google 5 Star Reviews

07-24-2020
This was a very difficult situation with our relative being out of state and not able to communicate due to a stroke. Not to mention the obstacles of COVID. The coordinators were amazing: Informative, reliable always answering the phone. Was given a quote for services; I considered it to be extremely reasonable, especially due to the distance and timing. I would have expected far more than quoted. Thank you all for such an outstanding service. I would recommend ACC Medlink to everyone.
- June Barrelle


Google 5 Star Reviews

07-23-2020
We were so pleased with your transport team and your diligence to make this happen. This literally saved Elisha's life!! Thank you for being there and working this out for our family so quickly! May God bless you ALL!!!
- Michele Shelton


Google 5 Star Reviews

07-17-2020
I cannot say Thank You enough for the outstanding and excellent service we experienced with ACC.
- Kimberly Young


Google 5 Star Reviews

07-16-2020
Truly a perfect option for my mom. She couldn't fly from Florida to Maryland. She is perfectly healthy but we did not want her to have any exposure to COVID-19. Thank you for an awesome experience
- Barbara Hornstein


Google 5 Star Reviews

07-15-2020
Everything with the transport happened as represented and on schedule. The Drivers knew exactly what they were doing. The attending nurse verified all medications prior to departure. She was exceptional and cared for my brother throughout the night. He was in good hands.
- Carol Hobaugh


Google 5 Star Reviews

07-10-2020
Eric made my 97 year old Mom very comfortable in an otherwise uncomfortable situation. He is a very caring person who is made for this job. David's driving skills were perfect and I am a very hard person to please when it comes to driving! David is also a very caring person who made my Mom very comfortable.
- Patricia Nizzere


Google 5 Star Reviews

07-09-2020
Long trip for my 95 year old mother(Indiana to South Carolina). Attentive, flexible, good accommodations. Made a possible nightmare into a good experience.
- Michael Sunderman


Google 5 Star Reviews

07-08-2020
Our trip was very long. Since we had to divert I-95 due to an accident we arrived home at 3:30 a m . Our care couldn't have been better. Would definitely recommend with no reservations.
- Joseph Goldman


Google 5 Star Reviews

07-06-2020
The staff and crew were EXCELLENT in arranging and working with me to get my step son transported up North. My step son is a Vet and has terminal cancer. We had to change the destination by quite a bit of distance and the company kept the original quote and applied the difference in charges as discount for a Vet! Due to Covid my step son was traveling alone. The crew stayed in touch and even gave him a cell phone to use to check in with me at 1:30 am. it was a HUGE relief to get him transported safely, quickly and professionally. Thank you for a job well done and help in getting a terminal vet home to his family.
- Stefanie Gage


Google 5 Star Reviews

07-03-2020
This was such a pleasant experience. From first contact via phone, all the way to delivery at our door. The crew was so attentive and kind. I would recommend ACC to anyone.
- Donna Babinski


Google 5 Star Reviews

07-02-2020
The crew that we worked with to transport my mother from northern Indiana to Texas was without a doubt in my mine BEST IN CLASS. Jan our nurse was attentive to every need my mother had and truly cared about provided her with the best nursing care possible during the trip. Joel and Justin our drivers were great as well. Made us feel at ease the entire trip. Joel and I had some great conversations about sports which made the time go by a bit faster. I was very appreciative of that. Lastly, the office staff was exceptional answering all my questions (and there were many over several weeks leading up to the trip) in full and explaining things in detail. Great group of people. The experience with this trip exceeded my expectations and I 100% recommend ACC Medlink guys to anyone needing to transport someone long distance. Truly a first class operation.
- Larry Caracciolo


Google 5 Star Reviews

06-23-2020
I really appreciated the kindness and care given to my ailing Great Aunt. The communication was excellent keeping me posted from start to finish. We were very please with your service.
- Regina Tyson


Google 5 Star Reviews

06-23-2020
Everyone I talked to or dealt with was wonderful. We had a hiccup as far as coordinations with the movers and needed to change the day of the transport. Since there was a conflict with another transport, they worked to get it all taken care of and were able to change it for us. Before I discovered ACCmedlink, we didn't now how we were going to get my Dad moved. They were a life saver.
- Cheryl Steele


Google 5 Star Reviews

06-19-2020
The whole ACC Medlink team was great to work with! They provided prompt and professional service to answer all our questions. The transport team took great care of my grandfather and provided us regular updates on his status and their location during the trip.
- Ryan Mohr


Google 5 Star Reviews

06-17-2020
We were extremely pleased with ACC Medlink and the professionalism shown throughout the entire process. Evelyn and Maria were very knowledgeable and considerate of my concerns and continued to guide me through each step of the transport for my mother. Danny and Steven arrived on time and were well prepared to receive my mom. They made her comfortable and reassured her that she was in good hands. They put her at ease and that helped me tremendously to know that my mom was secure and well cared for during the entire trip. I would definitely use this company again and would highly recommend others to do so as well!
- Nancy Watson


Google 5 Star Reviews

06-15-2020
ACC Medlink was incredible. The follow up and drivers were fantastic. Our situation with a family member was very challenging for transport and ACC handled with ease. Highly recommend!! Aaron T
- Aaron Till


Google 5 Star Reviews

06-15-2020
Lori We were so happy we had Lori to accompany my grandmother on her cross country trip. She was extremely caring to her and was great at communicating with us (the family) throughout the trip giving me updates continuously. Maria Our coordinator for the trip was also amazing. Selecting the perfect transport nurse, answering my questions throughout the process, and communicate if and coordinating with both send and receiving facilitates. Both facilities told me they were very happy With the communication. Everyone at ACC made the transport easy, seamless and with minimal stress on my side.
- Michelle Marge


Google 5 Star Reviews

06-14-2020
The entire ACC Medlink team was courteous, professional and respectful from the first call all the way through transport of my mother-in-law. They provided a dignified experience in a very stressful time.
- Douglas Suriano


Google 5 Star Reviews

06-12-2020
During the special trying time of the virus Medlink worked with us over a period of weeks to pick up my mom who is 100. Coordination was difficult because she went from the hospital to an associate medical facility/rehabilitation. Still Medlink kept in touch and overcame every roadblock by the medical profession. Your team and effort made it much easier. What is more they were on the dot date and time of arrival. We asked that the team call us one hour out, they did so, allowing us to be at the destination to meet my mother's arrival. We could not ask for better service by anyone. We highly recommend Medlink to anyone who wants to be worry free of transportation of a loved one - state to state.
- Steve Schultz


Google 5 Star Reviews

06-11-2020
We are completely satisfied with our choice of ACC Medlink to transport my father from Ft. Lauderdale to Dallas. The whole interaction was positive. The van and their equipment was high quality and in excellent condition. Eric the medic gave us feedback throughout the trip and my father was comfortable the whole way.
- Ed Musall


Google 5 Star Reviews

06-10-2020
Working with ACC MedLink was top notch - from the first phone call to dropping off my 82 year old mother at her new residence, every person was unfailingly polite, professional, and caring. My mother, who had recently broken 2 major bones and was immobile except for one arm, felt the same and was very happy with the entire 15 hour trip. I can't remember the last time I worked with any company that was this professional and responsive - as well as gracious. From every person I spoke with on the phone to Michael, Donny and Roberto who took such care in getting her here safe and sound, I cannot thank you all enough. It was a perfect trip during a very difficult time. Thank you all, T English, Colorado
- Tracey English


Google 5 Star Reviews

06-06-2020
I can't thank you enough. Unfortunately my dad passed away June 1st. But he was surrounded by his children. This would not of been possible with you all. Thank you so very much. The Fournier Family
- Philip Fournier


Google 5 Star Reviews

05-29-2020
The drivers were very professional and courteous as well as the staff I spoke to initially, Jessica and Maria, they were quick responding and friendly. They gave us a courtesy discount for my father being a veteran and it was well appreciated!
- Deanne Ross


Google 5 Star Reviews

05-25-2020
If I could give ACC 6 stars I would. In these times of companies "that don't preform" ACC delivered from start to finish,. They take the process "out of your hands" when you need help the most. They met every requirement I asked of them and never flinched. When you are going thru a "bad" situation and need transportation....USE THEM!!!!
- CARL BOLNO


Google 5 Star Reviews

05-22-2020
I was very concerned because my mother is 90 years old and has quite a few health problems. The women that drove her were absolutely wonderful. They not only took great care of her, they kept me updated for the whole trip. You have 2 wonderful employees
- Deborah McCue


Google 5 Star Reviews

05-11-2020
Both guys were really great. I don't remember the driver's name, but he was very friendly. Michael, who assisted my aunt made us relaxed and knew she was in good hands.
- Tonya Hart


Google 5 Star Reviews

05-09-2020
Very professional crew, timely, kept me updated on arrival time. Took good care of my mom.
- Kris Kirkbride


Google 5 Star Reviews

05-07-2020
Nurse Keene was kind, caring and professional. They took great care of my dad and called me several times throughout the trip to keep me updated. When they arrived they safely transferred him to his waiting rented hospital bed! I am very grateful for nurse cane and the driver who is super friendly as well Manuel DeJesus! Thanks again for having such a wonderful service and such great and dedicated staff!!
- Karen Adams Nowak


Google 5 Star Reviews

05-05-2020
Tom and Jonathan were outstanding. They took excellent care of my dad. Even got him the turkey dinner he wanted. How they found it I don't know since we're on Covid lockdown with the restaurants.
- Karin Young


Google 5 Star Reviews

05-04-2020
From the moment they answered the phone the experience was great! I was so worried about my family member that needed to get from Florida to Michigan. Due to covid no family member could ride with them, but they kept in contact and gave a sense of security during transport. I cannot recommend this company enough, or thank them enough for how well they took care of my family member. Thanks to ACC MEDLINK this stressful situation became much easier on every one involved.
- Cathy Jones


Google 5 Star Reviews

04-16-2020
They were professional and personable. They were caring and concerned about the wellbeing of my grandmother. I was bet pleased with thier service and would recommend them to others.
- Kamilah Cornelius


Google 5 Star Reviews

04-14-2020
Shout out to ACC Medlink! Thank you! from the bottom of our hearts for delivering both my parents to their new home in NC. We could not have done it without you! The team (2 drivers and a nurse) were incredible. They were on time and took care of all the details with extreme professionalism. My husband and I followed in our car and found comfort in knowing that my parents were safe and cared for. Above and Beyond service during these challenging times - from beginning to end. Would highly recommend to anyone and use again if our need arises. THANK YOU!
- Petra Wynkoop


Google 5 Star Reviews

04-09-2020
Both crew members were incredibly kind and professional. We could not have been more impressed with the van and personal service from the first phone call to the end of the journey, Thank you for everything!! Sincerely, Randall Smith
- Randall Smith


Google 5 Star Reviews

04-08-2020
Everyone was great and professional to work with
- Mike Gieniec


Google 5 Star Reviews

04-07-2020
Thank you all for taking care of my husband on his last journey. I know an extra amount of care had to be given to him under the circumstances and I am very grateful. We did not expect this to happen when it did but all the right decisions were made. I know my son Brian probably grew impatient but these circumstances were not usual as you know. I probably should have been the one to accompany my beloved husband but my children thought it would be too much for me to handle. Thank you for dealing with Edward, Jr. so professionally, we thoroughly appreciate it. I would recommend your services very highly. Rita Bailey
- Rita Bailey


Google 5 Star Reviews

04-05-2020
ACC was amazing completely professional, communication was far better than I ever expected. I do not ever give on-line reviews, but I will tell you that these folks know what they are doing, and I would not hesitate to recommend them wholeheartedly. I would give 10 stars if I could.
- Kitty Considine


Google 5 Star Reviews

04-03-2020
I chose ACC for my mother's non-emergency medical transfer from Virginia to Alabama. The crew was courteous, prompt, and instituted additional safety measures and precautions to abide by COVID-19 countermeasures. The vehicle was clean and comfortable for the twelve-hour drive and my mother arrived at her destination on schedule and COVID-free. The service was very reasonably priced and I will definitely recommend ACC in the future. You won't be disappointed!
- Jimmy Glenn


Google 5 Star Reviews

03-30-2020
Outstanding service! Thank you all so much for helping me get my sister home!
- Lewis Barber


Google 5 Star Reviews

03-29-2020
Very happy with the service from start to finish and received info from the nurse upon arrival with a report.
- Jean Maron


Google 5 Star Reviews

03-28-2020
The team from ACC-Medlink arrived right on time to transport my father and myself from North Carolina to Michigan. The two drivers, Damian and Joseph if I remember right, were very courteous and friendly, getting us to our destination safely, and in great time. The nurse, Jan was very helpful and courteous, taking care of my father's needs along the trip. Also, Everyone I spoke on the phone with over multiple phone calls, due to indecision on my part on when and if dad could travel, were friendly, and very helpful in setting up our transport. I and the rest of my family are very happy to have found your company at a time we needed you. Thank You.
- Mark Russell


Google 5 Star Reviews

03-27-2020
All three members of the team were professional and caring.
- Gary Schwandt


Google Star Reviews

06-15-2020
Lori We were so happy we had Lori to accompany my grandmother on her cross country trip. She was extremely caring to her and was great at communicating with us (the family) throughout the trip giving me updates continuously. Maria Our coordinator for the trip was also amazing. Selecting the perfect transport nurse, answering my questions throughout the process, and communicate if and coordinating with both send and receiving facilitates. Both facilities told me they were very happy With the communication. Everyone at ACC made the transport easy, seamless and with minimal stress on my side.
M. Marge


Google Star Reviews

06-14-2020
The entire ACC Medlink team was courteous, professional and respectful from the first call all the way through transport of my mother-in-law. They provided a dignified experience in a very stressful time.
D. Suriano


Google Star Reviews

06-12-2020
During the special trying time of the virus Medlink worked with us over a period of weeks to pick up my mom who is 100. Coordination was difficult because she went from the hospital to an associate medical facility/rehabilitation. Still Medlink kept in touch and overcame every roadblock by the medical profession. Your team and effort made it much easier. What is more they were on the dot date and time of arrival. We asked that the team call us one hour out, they did so, allowing us to be at the destination to meet my mother’s arrival. We could not ask for better service by anyone. We highly recommend Medlink to anyone who wants to be worry free of transportation of a loved one – state to state.
S. Schultz


Google Star Reviews

06-11-2020
We are completely satisfied with our choice of ACC Medlink to transport my father from Ft. Lauderdale to Dallas. The whole interaction was positive. The van and their equipment was high quality and in excellent condition. Eric the medic gave us feedback throughout the trip and my father was comfortable the whole way.
E. Musall


Google Star Reviews

06-10-2020
Working with ACC MedLink was top notch – from the first phone call to dropping off my 82 year old mother at her new residence, every person was unfailingly polite, professional, and caring. My mother, who had recently broken 2 major bones and was immobile except for one arm, felt the same and was very happy with the entire 15 hour trip. I can’t remember the last time I worked with any company that was this professional and responsive – as well as gracious. From every person I spoke with on the phone to Michael, Donny and Roberto who took such care in getting her here safe and sound, I cannot thank you all enough. It was a perfect trip during a very difficult time. Thank you all, T English, Colorado
T. English


Google Star Reviews

06-06-2020
I can’t thank you enough. Unfortunately my dad passed away June 1st. But he was surrounded by his children. This would not of been possible with you all. Thank you so very much. The Fournier Family
P. Fournier


Google Star Reviews

05-29-2020
The drivers were very professional and courteous as well as the staff I spoke to initially, Jessica and Maria, they were quick responding and friendly. They gave us a courtesy discount for my father being a veteran and it was well appreciated!
D. Ross


Google Star Reviews

05-25-2020
If I could give ACC 6 stars I would. In these times of companies “that don’t preform” ACC delivered from start to finish,. They take the process “out of your hands” when you need help the most. They met every requirement I asked of them and never flinched. When you are going thru a “bad” situation and need transportation….USE THEM!!!!
C. Bolno


Google Star Reviews

05-22-2020
I was very concerned because my mother is 90 years old and has quite a few health problems. The women that drove her were absolutely wonderful. They not only took great care of her, they kept me updated for the whole trip. You have 2 wonderful employees
D, McHue


Google Star Reviews

05-11-2020
Both guys were really great. I don’t remember the driver’s name, but he was very friendly. Michael, who assisted my aunt made us relaxed and knew she was in good hands.
T. Hart


Google Star Reviews

05-09-2020
Very professional crew, timely, kept me updated on arrival time. Took good care of my mom.
K. Kirkbride


Google Star Reviews

05-07-2020
Nurse Keene was kind, caring and professional. They took great care of my dad and called me several times throughout the trip to keep me updated. When they arrived they safely transferred him to his waiting rented hospital bed! I am very grateful for nurse cane and the driver who is super friendly as well Manuel DeJesus! Thanks again for having such a wonderful service and such great and dedicated staff!!
K. Nowak


Google Star Reviews

05-05-2020
Tom and Jonathan were outstanding. They took excellent care of my dad. Even got him the turkey dinner he wanted. How they found it I don’t know since we’re on Covid lockdown with the restaurants.
K. Young


Google Star Reviews

05-04-2020
From the moment they answered the phone the experience was great! I was so worried about my family member that needed to get from Florida to Michigan. Due to covid no family member could ride with them, but they kept in contact and gave a sense of security during transport. I cannot recommend this company enough, or thank them enough for how well they took care of my family member. Thanks to ACC MEDLINK this stressful situation became much easier on every one involved.
C. Jones


Google Star Reviews

05-03-2020
Very courteousness crew. Thank you for transporting my mom.
J. Sneed


Google Star Reviews

04-16-2020
They were professional and personable. They were caring and concerned about the wellbeing of my grandmother. I was bet pleased with thier service and would recommend them to others.
K. Cornelius


Google Star Reviews

04-13-2020
Shout out to ACC Medlink! Thank you! from the bottom of our hearts for delivering both my parents to their new home in NC. We could not have done it without you! The team (2 drivers and a nurse) were incredible. They were on time and took care of all the details with extreme professionalism. My husband and I followed in our car and found comfort in knowing that my parents were safe and cared for. Above and Beyond service during these challenging times – from beginning to end. Would highly recommend to anyone and use again if our need arises. THANK YOU!
P. Wynkoop


Google Star Reviews

04-13-2020
I needed my mom, 91y/o,brought from Tennessee to Illinois. She was in a fragile state and declining. She had been visiting my brother when she fell ill and needed to return to me, her primary caregiver,daughter,and nurse. Our flight earlier in the week had to be cancelled due to covid19. This service went flawlessly and mom arrived safe and sound. Thank you for this valuable service.
B. Weaver


Google Star Reviews

04-09-2020
Both crew members were incredibly kind and professional. We could not have been more impressed with the van and personal service from the first phone call to the end of the journey, Thank you for everything!!
R. Smith


Google Star Reviews

04-07-2020
Thank you all for taking care of my husband on his last journey. I know an extra amount of care had to be given to him under the circumstances and I am very grateful. We did not expect this to happen when it did but all the right decisions were made. I know my son Brian probably grew impatient but these circumstances were not usual as you know. I probably should have been the one to accompany my beloved husband but my children thought it would be too much for me to handle. Thank you for dealing with Edward, Jr. so professionally, we thoroughly appreciate it. I would recommend your services very highly.
R. Bailey


Google Star Reviews

04-05-2020
ACC was amazing completely professional, communication was far better than I ever expected. I do not ever give on-line reviews, but I will tell you that these folks know what they are doing, and I would not hesitate to recommend them wholeheartedly. I would give 10 stars if I could.
K. Considine


Google Star Reviews

04-03-2020
I chose ACC for my mother’s non-emergency medical transfer from Virginia to Alabama. The crew was courteous, prompt, and instituted additional safety measures and precautions to abide by COVID-19 countermeasures. The vehicle was clean and comfortable for the twelve-hour drive and my mother arrived at her destination on schedule and COVID-free. The service was very reasonably priced and I will definitely recommend ACC in the future. You won’t be disappointed!
J. Glenn


Google Star Reviews

03-26-2020
The crew truly took their care of me and my husband professionally. They were my only means of getting me home from Cincinnati hospital to our home outside of Dallas. A 19 hour straight trip. Without this crew and two more days I would have been stuck in mess of COVID-19 and in a nursing home or DEAD. They saved my life. ACC is a service few know about and should. The social workers and patient advocates in hospital should be bound to inform. Shame on you U of Cincinnati Hospital. You failed your responsibility to the patient.

J. Freeland


Google Star Reviews

03-24-2020
The crew could not have been more helpful, courteous, personable, and efficient! They made what could have been an
ordeal into a pleasant experience! I would recommend your service, and in particular, this crew, to anyone who needs
medical transportation. I cannot thank them enough for everything they did for me and my father, a soon-to-be
96-year-old WWII veteran. Highest marks all around!

H. Mollo


Google Star Reviews

03-22-2020
My dad was being transported from a Florida nursing home to Chicago home during the Coronavirus lockdown so we were already nervous about the transfer. When I met my dad in the parking lot to wave at him Joel and Donnie greeted me with a smile! They let dad know I was outside to greet him. Jan was such a sweetheart, she took the time to chat with me about dad’s journey. Great customer service and awesome transportation!! I highly recommend!!!

J. Lucotti


Google Star Reviews

03-22-2020
Our expectations were exceeded by far. Our patient was treated with care and respect. They kept us apprised of the travel and arrival time. We would definitely recommend ACC Medlink to anyone needing this service.

C. Bantz


Google Star Reviews

03-21-2020
The crew arrived at least a half hour before the designated departure time to handle paperwork and to load the wheelchair and my mother’s other personal items. They were efficient, helpful and courteous. They had my mother on board fifteen minutes before the scheduled departure time. I was able to spend some time with my mother for the first time in weeks since the COVID-19 visitation restrictions were in place at nursing homes. My mother was safely in her new assisted living home early the next morning after a 900 mile trip.

R. Mitarotonda


Google Star Reviews

03-16-2020
This was a great experience. We, my husband (the patient) and myself and our 24 pound dog were comfortable for the entire 11 hour trip. The crew was courteous, considerate and watchful of our physical needs. We are so grateful to be home and we are here because AAA MedLink brought us home.

D. Standord


Google Star Reviews

03-12-2020
Very accommodating and polite. Making sure we were comfortable and feeling safe.
R. Campbell


Google Star Reviews

02-21-2020
This team of guys was incredible. They were on time. They took care of all the details. They made sure we understood that this was our trip and that safety and comfort was their utmost concern. They said to just let them know and we could stop anytime. They offered to allow us to select the location of food stops. They allowed us to wait so my dad could have soup before we got back on the road again. ( it would be too hard to eat soup while riding). They called the facility an hour before our destination to confirm that they were ready for our arrival. Every single detail was considered and cared for. Thanks to all for a smooth trip.
V. Hamluk


Google Star Reviews

02-18-2020
From the first phone call to request a quote up until I arrived at the rehab center, everyone at Medlink was extremely professional, caring, and made the transition very easy for me. Debbie the driver and Owen the nurse were pleasant, courteous, and went out of their way to make me comfortable. The 5-Hour trip was easy and I have no complaints at all. I would highly recommend their service to anyone needing Medical Transport.
A. Wulkan


Google Star Reviews

02-18-2020
I was very pleased working with the transport coordinators. Very smooth process.
K. Baranyai


Google Star Reviews

02-12-2020
The crew that transported my 94 year old mother did an above and beyond great job!! She arrived after a 20 hour transport in good spirits and healthy! Her medications were administered, comfort measures were provided and great personalities made this long ride from Florida to Kansas a breeze for her.
K. Fife


Google Star Reviews

02-07-2020
Our 11 hour ride from the acute care rehabilitation hospital through Ozark mountains in Northwest Arkansas to our son’s home in northern Illinois was smooth as glass. My husband had surgery for a brain tumor, and developed a stroke and was paralyzed on one side. We needed to be closer to a specialized cancer treatment center and had to make arrangements with less than 48 hours preparation. The ACC MedLink scheduler was courteous & efficient in managing records & all the details for medical transfer of care. The crew took great care of my husband, who has multiple problems needing a catheter & feeding tube, & made sure he was repositioned every 2 hours on a comfortable 8 inch padded foam mattress, and attended to our comfort the entire way. I was able to accompany my husband in the spacious van (had plenty of room to lay down to rest), and felt completely secure with this very compassionate and professional team who took good care of us the entire way from door to door. It was as such a relief and lifted a huge burden from my shoulders to have them do this transport. Hope I never need them again, but if I did, I know that I’d have excellent care.
C. Perenchio


Google Star Reviews

02-04-2020
I was so pleased you guys put up with me for a whole month before I got the date booked and I was very happy with the arrangement and you guys keep me posted. I would highly recommend you guys to anyone. Every time I called everybody was so nice on the phone to me thank you again.
L. Hesse


Google Star Reviews

02-03-2020
ACC Medlink was extremely helpful in coordinating transportation for my mother-in-law to be relocated from Tennessee to Florida. The team of drivers and medic were pleasant, prompt, and professional. They treated my mother-in-law with dignity and respect. Thank you for attending to her needs and getting her safely to us!
S. Atkins


Google Star Reviews

01-19-2020
ACC Medlink was the best part of a horrible situation we were dealing with with my mother. ACC Medlink offered a beacon of hope and they safely transported my mother from a horrible nursing facility in Atlanta to a nice place in Florida. I can’t thank them enough for all the help and compassion they offered during this hard time.
F. Taylor


Google Star Reviews

01-18-2020
The only reason I am not recommending a particular crew member is that they were all outstanding!
A. De Lorenzo


Google Star Reviews

01-17-2020
The entire ACC Medlink team made transporting my grandmother the five hours from North Carolina to Virginia so easy. I was worried my grandmother would be uncomfortable for the long drive, but she ended up having a blast with Michael, Desmond, and Tim. I would definitely recommend them for any transport needs!
J. Neustadt


Google Star Reviews

01-13-2020
Communication and punctuality was top notch. Very patient with our family re- arranging details. Very easy to reach. Would definitely recommend to others.
C. Brigman


Google Star Reviews

01-13-2020
These three crew members far exceeded our expectations! They were humorous, professional, responsive, caring and kind to my mother! Couldn’t have gone any better! Very grateful!
G. Baker


Google Star Reviews

01-13-2020
Your company took my brother from Boca Raton FL to Potomac MD and were terrific, caring and compassionate. I would ONLY recommend your company for medical transport.
S. Lax


Google Star Reviews

01-09-2020
They make our trip painless. So very considerate and professional.
M. Park


Google Star Reviews

01-07-2020
Kudos to whole team! Thank you for your service in a time when things were stressful. You all made move seamless for our dad.
D. Brown


Google Star Reviews

01-07-2020
ACC Medlink moved my mother from Littlerock Arkansas to Huntsville Alabama in December 2019. From the first phone call to Medlink, Shannon assured me through the process, provided a prompt quote, and hard date for transport. My mother’s ground crew of Jan Z, Jim P, and Roberto M were beyond my expectations! This crew was exceptionally professional and genuinely friendly, and all three were completely focused on my Mother’s care, safety, and comfort. I highly recommend ACC Medlink and will use them in the future should the need arise.
E. Lawrence


Google Star Reviews

01-07-2020
Gear service oriented company from the moment of the first contact call until final delivery. I highly recommend this group for consideration if a difficult transport is necessary regarding your family or loved ones.
R. Cannon


Google Star Reviews

12-30-2019
This was a very smooth and stress free overnight trip from Florida to Michigan. The staff were very sensitive and friendly with my 91 year old mother. Everything was very well coordinated and we appreciated how much effort was made to keep in touch with us before the move to ensure that everything was in place. The team arrived as planned at both ends of the trip. We can sincerely recommend your company and will do so without reserve! Happy new year to the whole team at ACC Medlink!
J. Ellis


Google Star Reviews

12-27-2019
I would definitely recommend your services to others. The quality of services was beyond what I expected it was exceptional.
S. Sanchez


Google Star Reviews

12-27-2019
Great crew who went above and beyond to keep my father comfortable and happy. Thank you!
J. Veldof


Google Star Reviews

12-18-2019
(Trip Dec 10 – Dec 11, 2019) My sister had been in the hospital and rehab for 6 weeks in Florida due to a fall and we needed to bring her home to Maryland. She has advanced COPD and needed continuous oxygen. We looked up some medical transport companies and picked ACC Medlink due to the good reviews that we read. Starting with Jessica in the home office who was so helpful and patient with our needs. The drivers Debbie and Kaz were very friendly and professional and made us feel very comfortable. They were very good drivers and discussed with us where to stop for food and took the time to talk with us during the trip. The nurse Carole was very professional and compassionate and took very good care of my sister. She shared good advice regarding some issues my sister was experiencing. It was a 17 hour trip, but they made it as easy and enjoyable as possible. I would highly recommend ACC Medlink to anyone needing a professional medical transport. Thank you all once again! Keep up the good work!
V. Meissner


Google Star Reviews

12-14-2019
I can’t say enough good things about our experience with everyone from Shannon who took my initial call to accounting who called for follow up.
J. Ellis


Google Star Reviews

12-01-2019
Justin was very professional and extremely kind. We communicated numerous times via text and calls during the 19 hour trip. He provided clinical care information as well as personal observations. I felt a great sense of relief knowing that she was with someone who was giving her the compassion she needed during this difficult time. I shared photos of her when she was well and he commented that he knew she was a sweet, lively spirit. His demeanor was much appreciated and when I spoke with her towards the end of the trip I knew that she felt very cared for.
A. Allen


Google Star Reviews

11-18-2019
I never have had an experience like this before. The crew exceeded my expectations. They were excellent. Jan is a warm, caring nurse. She got all the information and the medications needed. Very professional. The two drivers were kind, caring and friendly too.
L. Carter


Google Star Reviews

11-13-2019
It was a 23 hour trip, but the crew and vehicle made it pass by quickly. The crew was attentive courteous, and very helpful. Would use this service again.
E. Knight


Google Star Reviews

11-13-2019
ACC Medlink’s interstate transport service was ideal for our need to transport our mother who suffers from dementia from the memory care facility in which she was living in Brookfield, Connecticut to the memory care unit of a facility nearby where we live in Fort Myers, Florida. The company headquarters happens to be located in Punta Gorda, Florida so we were able to visit and see the transport vans and meet some of the staff. That was helpful in giving us a strong feeling of confidence in the company and helped us feel that our mother would be well cared for. Everything went as planned. We and the facilities were called to reconfirm all details and the medical person riding with our mother and tending to her comfort and physical needs kept in contact with us via texting during the 24 hour trip. We highly recommend ACC Medlink’s patient land transport services.
J. Kinnear


Google Star Reviews

11-10-2019
From the first phone call, the staff at ACC Medlink was helpful, knowledgeable and compassionate. Their follow up and communication during our situation was spot on and their entire staff (office and vehicle transport) enabled us to make it through a tough situation with ease. I highly recommend their services, as they coordinated all of the intricacies of a medical transport with all of the facilities. Great job ACC Medlink and thank you!
A. Gaudet


Google Star Reviews

11-05-2019
This company helped me through the arduous task of transferring my Mom from NC to Florida. I cannot fully express my gratitude in words. Highly recommend.
C. Wrenn


Google Star Reviews

11-03-2019
Both drivers and the nurse provided professional care and met the needs of my family. Thank y’all
C. Jeffery


Google Star Reviews

11-01-2019
My mother was in an extremely bad medical situation in a hospital in Rochester NY. Her life was in danger and she was rapidly fading. We knew we had to get our mother home and to quality medical care post much haste. It was a very stressful time for my wife and myself. ACC came to our rescue and expertly transported the patient and two passengers nearly 1700 miles home. The crew’s compassionate and experienced hand really defused the situation and expediently delivered us to the facility in Lubbock where my mother received expert medical attention. We cannot thank you enough, Russell, Patrick, and Patsy for your determined and exceptional effort to remedy our situation. And to top it all off, mother is improving. Would I use ACC again? ABSOLUTELY!
D. Findley


Google Star Reviews

10-31-2019
This was the last minute trip and they were ready and available for transport! Great job thank you
Y. Murphy


Google Star Reviews

10-28-2019
I was stressed getting my dad home from Florida to New York but ACC Medlink made it as stress-less as possible. Wonderful staff!
M. Fabozzi


Google Star Reviews

10-28-2019
The whole transport for mom from Georgia to New Jersey was awesome. The whole crew did a fantastic job from pick up to arrival at moms new location in New Jersey. Myself and family want to thank you for the professionalism and communication that was provided throughout the trip!
P. Stookey


Google Star Reviews

10-23-2019
Your company is a model in customer service, punctuality, well-trained staff, and excellence. Your transport of my dad from South Bend, IN to Lake of the Ozarks, MO exceeded all expectations. Thank you!!
C. Cisar


Google Star Reviews

10-23-2019
Families face very difficult circumstances when they need to transport an elderly member of the family a long distance. We recently faced that situation and we count our blessings that we located ACC Medlink to provide us such a service. The quality of all phases of the trip was absolutely superior and beyond our expectations. Kudos to Maria in the home office, to the driver Bruce, and the RN Carol who took excellent and compassionate care of my mother throughout a long trip. I would recommend ACC Medlink without reservation to anyone looking for a similar need. I guarantee that you will not be disappointed with the level of service and compassion that you receive.
W. Riesen


Google Star Reviews

10-21-2019
Just awesome, compassionate care, quality too! A service with outstanding care of my Dad, Mom, and I. Our needs came first – no matter what!
D. Clark


Google Star Reviews

10-19-2019
The entire experience from initial contact over the web to the phone calls, pick up to drop off was EXCELLENT!! The entire operation is professional, courteous and personable. I couldn’t believe how great they handled both my dad who went from Florida to NJ with a TBI to my mom who traveled with him. The transition to the nursing staff at the facility receiving my dad was so amazing and they made sure dad was in great care before leaving. I love this company and will use them again and ask for the same crew for his return trip home.
T. Helmstetter


Google Star Reviews

10-18-2019
We had to transport my father from Florida to Ohio. The travel coordinators were excellent from my first call and throughout the process and transport.
The crew took exceptional care of my father and brought him to us safely and on time. The transport ambulance was first class and provided excellent comfort. The crew made sure everything was working and ok with my father before they left. The price was well below other transport ambulance services.
D. Wing


Google Star Reviews

10-12-2019
The scheduling process and communication was fantastic. The crew was kind and professional and made the trip very enjoyable for my Father. I would highly recommend ACC Medlink to anyone who needs medical transportation.
D. Neesham


Google Star Reviews

10-03-2019
From start to finish your management , staff and crew were so helpful during my very stressful days of planning to bring my sister such a long distance ( Rhode Island to Tennessee).
S. Bradley


Google Star Reviews

10-01-2019
From the first phone call to the end of the trip this company was outstanding. Each call I made was answered promptly, employee was able to answer my questions, emails with follow up information were sent before I hung up the phone. The process was smooth and seamless from day one. The crew was kind, caring, and friendly. I would highly recommend ACC Medlink to anyone who needs a medical transport.
G. MacDonald


Google Star Reviews

10-01-2019
They were all so helpful and really cared about and for my dad!
C. Messer


Google Star Reviews

09-28-2019
Michael was very social and energetic. He was nice to talk with and was courteous. He was qualified to do his job and was very efficient. He responded well to requests and really seemed to enjoy his job.
Ed and Bruce were excellent drivers. They were friendly and nice to chat with. They always made sure our requests were honored, like where to stop for food.
We would highly recommend this company. The three employees made our long trip comfortable and enjoyable.
M. Herrmann


Google Star Reviews

09-27-2019
The office staff and van crew all did their best to make this tough move for my father (and me) as easy and comfortable as possible. They found the food he wanted along the ride and honored any of our wishes to stop for comfort and food. I appreciated the timely response to my questions. Everyone has been so nice.
K. Knorr


Google Star Reviews

09-19-2019
From start to finish both crew members were incredibly caring, kind, professional and made us all feel safe and comfortable. outstanding experience from start to finish and requested same crew members for the return ride on Monday.
H. Blumenthal


Google Star Reviews

09-19-2019
We needed to plan this transport in a very quick timeframe. I thought for sure that there was going to be a lot of paperwork and possible issues. Instead, this was one of the smoothest and best experiences we’ve had since my Dad got sick. We called, got a quote, and were out the door the very next day! The crew members were professional, extremely nice, and very gentle with my Dad. Not only were they kind to my Dad, but they were kind to my Mom and I throughout the whole ride. They made 20 hours fly by with ease! We can’t thank you enough!
M. Grocholski


Google Star Reviews

09-11-2019
Thank you for transporting my mother home. Good job
K. Colson


Google Star Reviews

09-09-2019
From the first call with Taylor to the destination, communication from ACC was fantastic. Taylor answered all of my questions and Chris was in communication with me in regards to the health status of my uncle the entire time. Everyone was caring and expectations were clear. I would recommend ACC.
J. Kroening


Google Star Reviews

09-05-2019
Your staff is Wonderful. Everyone is a twelve.
J. Manzo


Google Star Reviews

09-01-2019
Great drivers ! Great nurse! Great office and organizer!
P. Norton


Google Star Reviews

08-27-2019
ACC Medlink made this difficult transportation of my mother, an Alzheimer patient, smooth and seamless. They were highly professional from the beginning right through to the actual destination some 300 miles away. They were prompt with their price quote and then followed up a few days later. Everything was explained to me at each phase of the process. The crew arrived right on time and delivered my mother in good spirits. Thank you to all involved.
R. Boyd


Google Star Reviews

08-26-2019
Good experience all around from my first phone call to the actual transport.
The crew was very good and made the trip very easy for us.
S. Valdes


Google Star Reviews

08-09-2019
ACC Medlink transported my 91 yo mother and me from Chicago to San Luis Obispo CA (2000+ miles). They were on time to pick us up and on time for delivery 36 hours later. The two drivers drove straight through with stops as needed only for food, fuel, and facilities. The third crew member, the caregiver, was very capable, professional, and kind to my mother. The van was easily large enough for all 5 of us to travel comfortably (the beds have very comfortable mattresses, too). Along with the office staff, EVERYONE at ACC Medlink was very helpful, friendly, competent, and accommodating. Everyone says it, but this company truly does put the customer first. I am so impressed by them I am considering switching from OTR truck driving to driving for them!
D. Nichols


Google Star Reviews

08-05-2019
On short notice ACC Medlink put together all details for a 1200 mile trip from AZ to WA. It happened without any flaws. It was wonderful working with such professionals (admin and transport crew) when we were frazzled and searching for an answer as to how to quickly transport elderly parents to their home state. I was very impressed!
S. Coons


Google Star Reviews

07-28-2019
They were great. Arrived on time. Accommodated need for restroom stops. Pleasant and professional. Wonderful experience in a stressful situation. I would recommend without hesitation.
C. McClenon


Google Star Reviews

07-22-2019
ACC Medlink transported my father from Alabama to Massachusetts a 20 hour ride. We were worried about his confusion and the difficulty of the trip given his mental state. My fears were immediately extinguished upon meeting the crew when they arrived at the skilled nursing facility. They were all incredibly kind, professional, upbeat, and caring. The lead crew member kept us up to date on my father’s condition during the trip. We never worried once about his transport after they left. Thank you for the support during this difficult time. I hope we never need the services again, but if so, we will certainly call ACC Medlink first.
J. Dantzler


Google Star Reviews

06-11-2019
I was so impressed with the ease of booking transportation for my parents. I had many questions and all were answered. The contract was easy to complete and my parents arrived safely and happily even though it was a 16 hour drive. They couldn’t stop talking about how organized the ride was and how kind everyone was. I would highly recommend this company to anyone!
E. Tanzy


Google Star Reviews

06-07-2019
The entire experience was exceptional. We needed a long distance medical transport unexpectedly and were trying to coordinate between a hospital discharge in one state and a transport to skilled nursing in another. Not only did they accommodate our needs, they helped through a tricky timing process. The crew was wonderful!!! I called multiple times during my mom’s transport and they gave me updates that she was doing well and let me speak with her, along with them stopping for whatever she needed along a 9 hour drive. When we called another similar provider, we were quoted DOUBLE the price. This was an excellent, excellent experience all the way around.
K. Yaw


Google Star Reviews

06-06-2019
The ACC Medlink medic was friendly and patient with my mother of 87 years. They were careful moving her and when she reached her destination, my sister was there to meet them and also raved about the wonderful service. I would whole-heartedly recommend ACC Medlink. The entire experience was smooth and easy and I can’t stress how wonderfully they treated my mother.
L. Dorner


Google Star Reviews

06-03-2019
The professionalism, efficiency and general courtesy of everyone involved was outstanding. We are very grateful for all the assistance and highly recommend ACC Medlink.
J. Peters


Google Star Reviews

04-26-2019
From the website through the administrative process, the pricing, the team of service providers, the trip and the compassionate care . . . All aspects were excellent. Our family is so thankful that we chose ACCMedilink.
C. Seklii


Google Star Reviews

04-08-2019
This team drove us from Florida to Wisconsin they made a not good situation great. They helped us through sorrow and tears. I can’t say enough amazing things about the team we had. The love and support they showed us was priceless
Thank you,
The Kadlec Family


03-18-2019
I could have not have picked a better service on time, Professional,Courteous, and were very help to my mothers needs. I was concerned about how my Mom
would be on a 13 hour trip, but it turned out to be a very positive experience in
difficult situation. I could not Thank the crew enough and will recommend them to anyone who is in need of Long distance Medical transport .Again Thank you Med link and Crew
M. Fitzgerald


02-23-2019
This service is above what I was expecting from making arrangements, communication of location, arrival and drop off. Pluss the very skilled driver and nurse.
My mom was very happy and had a great journey
My hats off to you and I appreciate how you treated my mom, which is the most important part of this service. Great Job and thanks again.
– W. Cornelius


02-07-2019
I have nothing but positive feedback for ACC -everyone I spoke to on the phone was so caring if was as if one of their own family members was in need of their service-I am so pleased that I chose ACC -they were punctual, professional and so thoughtful and caring-thank you ACC for providing my sister a safe journey from Maine to her new home in New Jersey-we could not have done it without your service.
– E. Keating


01-22-2019
Outstanding! Kentucky to St. Louis. The Nurse and crew members were simply amazing. Professional, experienced, kind and compassionate. Bedside to bedside, impeccable care.
– L. Campoy


01-20-2019
I can’t find all the words to describe how professional and kind the transport crew was to me and my son on our trip from Pensacola to Houston. It was very clear that we were their top priority all the way.
– R. Johnstone


01-16-2019
Long 10 hour trip bringing my mother 550 miles to live near me in Fort Myers, FL. The crew made my mom comfortable with great care. They even stopped along the way to get her some chocolate candy. I recommend ACC Medlink highly.
– C. Carter


01-13-2019
The quality in all respects was excellent!!! I would recommend their quality to anyone that I meet. Thank you again for the kindness and concern given to my wife and myself!!!
– F. Spencer


01-07-2019
Your transport team of Wes and Jonathan was fantastic. They arrived early, with a “no rush- at your service” demeanor. (You all are NOT from New Jersey, no doubt about it!!!!!) Professional and friendly, courteous and thorough. Handled every detail, made us feel well taken care of. Got us there in great time, safely and completely.
Office team called me to tell me the check had been received, as well as sending the emailed invoice Paid in Full.
You have a great thing going- keep up the good work!!!!
– N. Gross


01-02-2019
Exceptional service from the moment ACC Medlink first answered the phone. Needed transport for a 10 hour, 600 mile trip home after a life-threatening emergency and month-long medical stay while on vacation.

ACC Medlink delivered five star care for my mother, and me, too, while making her travel arrangements and the trip. Professional, compassionate, responsive personnel; comfortable memory foam bed for my mother, Mercedes Sprinter vehicle with real suspension, oxygen, meals, an outstanding nurse and two professional drivers. All provided at a fair price.

Within 24 hours of my initial request, this company had staffed a team, coordinated the transfer with both the sending and receiving facilities, completed a contract and processed payment, and arrived to pick up my mother. All of this, completed on New Year’s Eve, while travel occurred on New Year’s Day!

I would not hesitate to call ACC Medlink again, if needed. I recommend this service highly, they were an ideal solution to a desperate need.
– M. DORSEY


12-24-2018
The trip was easy on Dad and we are so grateful to have him home with us. He thought the trip was ‘top notch’ and we did too. Thank you for treating Dad with respect and doing such a great job of moving him. We couldn’t have asked for anything better.
– G. Chambers Yaros


12-19-2018
My mother just arrived in Indiana from Colorado. I am so grateful for ACC Medlink. The entire process was oraganized, professional, kind, and courteous. I was also amazed how quickly they were able to pull things together. Not a cheap service, but you get what you pay for and I could not have hoped for this move to have gone any smoother. Thanks a million!
– J. Durfee


12-19-2018
The crew arrived early and spent time making my elderly in-laws comfortable. Once on board, they discovered my mother- in- law’s oxygen level was low, so they started her on oxygen and waited until the levels rose. They were very patient and reassuring. The trip was smooth and easy. They frequently checked on my mother-in- law’s comfort and physical condition. My father-in-law had a padded, reclineable captain’s chair and napped part of the way. There was room for their son to ride along as well. Once at the destination, they transferred the pair to their new home and made sure they were comfortable before they left. They were attentive and professional front start to finish. The trip which could have been dangerous and debilitating was instead pleasant and safe. We can’t thank ACC Medlink enough.
– N. Schall


12-15-2018
I sat up front with Andrea and she made me feel at easy. She was polite and courteous. Very easy to talk with and made me laugh. Made being a passenger easy especially since I’m not good at being a passenger. She is great at making people comfortable. She really gets to know the people she is transporting.
– M. Auth


12-14-2018
I was very impressed by the professionalism of the staff. All questions were answered over the phone in a clear, concise, and polite manner. The paramedic who accompanied my dad on his trip from CA to TN provided me updates on the trip and let me know how my dad was doing. It’s been over two days since my dad arrived in TN and he is still telling me how kind the people were on his trip. He said it was a long trip but the people who helped him were excellent.
– C. Luther


12-13-2018
The crew was awesome! More than kind, the nurse “Jane” was so caring each time she attended to my son I was so touched I stepped off the Van and cried tears of Joy that she was part of the crew. The drivers did what they were suppose to do and that was drive. Merry Christmas to all. God Bless!
– A. Sibley


12-11-2018
We were thrilled to find your company after Mom suffered a major stroke in FL (where she and Dad reside). We dropped everything in MA and rushed to FL to be by Mom’s side, when we found out there was nothing more medically that they could do for her, there was no way we could leave her in FL without family to be by her side. ACC Medlink was able to transport mom safely back to Massachusetts where she is able to spend her final days. I was able to stay in the ambulance/transport vehicle with her the entire trip home. Thank you for making a horrible situation a little bit easier to handle.
– T. Gearin


12-09-2018
The crew arrived right on time to pick up my Mom and then communicated with us while they were in transit. They were professional, kind and caring and made for a very easy trip even though it was a 21 hour drive! I would recommend ACC Medlink to others who need to move loved ones cross-country.
– A. Swann


11-30-2018
EVERYTHING was exceptional — ease of making the arrangements, timeliness, communication, price, quality, comfort, etc. — everyone we dealt with gets an A+ — HIGHLY recommend ACC Medlink
– G. Benson


11-29-2018
Your service was amazing. Everyone I spoke with at the office had complete information regaring my case, was very helpful, courteous and responsive. Angel and Paul, the paramedics were kind and charming and so incredibly helpful. Angel in particular was able to charm my 96 year old mother as she became anxious during the ride. Paul did all the driving, helped Angel when my mom needed help and was charming throughout. I would highly recommend your firm and your service on the basis of my experience. Thank you for making a tough thing easy!
– I. Niemeier


12-04-2018
All the coordinators were very helpful and got answers quickly; the transport crew showed up on time and made me feel very good about my mother’s care. She arrived relaxed and happy after the long trip, so we were quite pleased.
– R. Robinson


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At ACC Medlink, we are continuously improving our processes to ensure the best care for our customers.

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