What to
Expect Guide

Speak with a Transport Specialist, 24 hours a day,
7 days a week
Veteran-owned Business

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Please be prepared to provide the following patient information to the ACC Medlink Transport Specialist:

  • Pick-Up Facility
  • Receiving Facility
  • Reason for transfer
  • Passenger Information
  • Requested Date of Transport
  • Name & Contact Information
  • Proof of service if requesting Veteran Discount
  • Medical Condition: Feeding Tubes, Special Diets, etc.
  • Does Patient Require Special Equipment, i.e. Oxygen*?
  • Physical Condition: Weight, Height and Ability to Move or Sit

*Please notify the staff when booking if you require oxygen during the transport.

call our team
ACC Medlink Fleet

CALL US NOW AT 1-800-550-1025



Call our team of professional transport specialists, 24 hours a day, 7 days a week. When you call our transport specialist team, they are happy to assist with anything you may require. After an initial call, your transport specialist will provide a proposal of services.

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Quality and Comfort

Customers are transported in one of our large, medical transport vehicles. These vehicles have standing headroom and access to all sides of the patient, so we can provide the maximum comfort and care for the patient. Our state-of-the-art vehicles are designed for multiple patient transports over long distances. 

Our large medical transport vehicles offer 3 comfortable bed accommodations for patients or family. The patient will rest on a comfortable bed that offers a hospital-bed style mattress with 8 inches of memory foam comfort.

On-board entertainment may be added at the request of our clients. These entertainment devices are WiFi and a TV/DVD player for watching movies.

The vehicles are designed for safety and meet or exceed the ADA and DOT standards for commercial medical transport vehicles with an extra emphasis placed on the patient’s comfort.

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What You Need to Know

Booking Travel

24 hours notification is typically desired prior to your pick up date and time; however, we can normally accommodate most transports with less notice. Booking early will guarantee your transport date and time.
Booking Medical Transport

Passengers Welcome

Passengers may travel along if desired, at no extra charge; but must be arranged prior to transport. Most pets are welcome for a nominal fee.
Most Pets Welcome on Medical Transport

Services During Transit


  • Feeding & shifting/turning patients
  • Personal care such as cleaning, diaper changes or maintaining a catheter (if needed)
  • Assisting with patient’s prescribed medications. We do request that the patient has at least a 2-day supply of all medications for longer transports.
Compassionate Care During Medical Transport
Medical Bag

ACC Medlink Transport Team

Our team is made up of medical professionals with extensive medical backgrounds; medically-trained personnel are utilized for their expertise in handling customers with a wide variety of conditions, ranging from stroke to dementia patients.

Although medically trained, our medical staff is not licensed to perform emergency care in our long distance medical transport vehicles. We are not an ambulance service, therefore we re-route to the nearest E.R. for immediate issues.

Medical Transport Team
Friendly Drivers for Medical Transport