Can you take Dad from Ohio down to his place in Florida for the winter, and back in the spring?
Yes, in both directions. If your dad can't fly or sit through a long car ride, he travels in a real bed with a medical professional aboard, from his Ohio bedroom to his Florida door, and home again when the season ends. Toledo to Naples is 1,278 road miles, and Cleveland to Fort Myers is 1,217. Call 1-800-550-1025 as soon as you know the date.
Mom got sick while wintering in Florida. Can you bring her home to Ohio from the hospital there?
Yes. We work with the hospital's discharge team, pick her up at the bedside and bring her to her own bed, a rehab center or a nursing home in Ohio. If the Florida hospital sets a date, we plan the trip around it. You can reach us 24/7, so call as soon as the hospital starts talking about discharge.
Can you bring a patient from another state to Cleveland Clinic?
Yes. We can pick up in any of the lower 48 and bring your loved one bed to bed to Cleveland Clinic, UH Seidman, The James, The Christ Hospital or another Ohio hospital, then take them home after treatment. We aren't affiliated with any hospital. You arrange the admission, give us the date, and we plan the drive to meet it.
How soon can you move my husband after Cleveland Clinic or The James sets a discharge date?
Often within days. These calls are routine for us: a case manager in Cleveland, Columbus or Cincinnati gives the family a date, and the family needs to get someone home to another state. The same goes for a hospital elsewhere that's sending someone home to Ohio. Our phone is answered around the clock, so tell us the date the day you hear it.
Can you drive someone from Cleveland to Columbus?
Not that trip. Cleveland to Columbus is 143 road miles, and our minimum is 200. For a ride that short, a local medical transport service is the better fit. A few longer trips inside Ohio do qualify, like Cleveland to Cincinnati at 249 miles, but most of our Ohio trips cross a state line.
What if lake-effect snow hits on our travel day?
We follow the forecast, especially for pickups in the snow belt east of Cleveland, where it tends to start in November and can last until the lake freezes over. If I-90 or the local roads aren't safe, we'll talk with you about leaving earlier or later. We'd rather change the timing than take a risk with your loved one.
Dad retired to South Carolina and needs to be near us in Ohio now. Can you move him?
Yes. South Carolina, Virginia, Georgia and North Carolina are all recent starting points for trips into Ohio. We pick him up from his bed at home or at his current facility and bring him to your door, or to his new assisted living in Ohio. It works the other way too, if your parent is in Ohio and you've settled in Wisconsin or Colorado.
Do you go to small towns in southeast Ohio, or only the big cities?
All of Ohio. That means Marietta and Athens as well as Cleveland, Columbus and Cincinnati. We pick up from and deliver to hospitals, rehab centers, nursing homes, assisted living and private homes. The one requirement is a trip of at least 200 miles, and Marietta to Richmond, at 405, is well past that.
Can I ride along with my mother from Akron to Charlotte?
Yes, there's room for one family member: a real seat and a bed to rest on, right beside her. Akron to Charlotte is 479 road miles, and it's a lot easier when you're together. The medical professional aboard takes care of her, so you can just be her son or daughter.
How much does it cost to move a patient to or from Ohio?
The price depends on the miles, the level of care and the equipment your loved one needs, so we quote each trip the same day. The price you approve is what you pay. This is private pay, so your family pays us directly. CareCredit financing and veteran discounts are available. Call 1-800-550-1025 with the two addresses.