Speak with a Transport Specialist, 24 hours a day,
7 days a week
Veteran-owned Business

Non-Emergency Ambulance: How to Find the Right Service Provider

Although the cost of ambulance services may vary from provider to provider, non-emergency ambulance services provide a fast, seamless, and effective means to convey patients to their medical appointments, especially during urgent situations. This service eliminates concerns like safety, comfort, expert care, etc.

The medical transportation industry is still fledging. As such, there is a high relevance on the importance of ambulance services. Hence, topics like the cost of ambulance service, the quality of the service, professional capacity, and so on come into consideration when deciding on what service provider to contact if you need assistance.

Here are some essential points to consider when choosing a medical transport service.

5 Points to Consider When Choosing a Non-Emergency Ambulance Service

Before deciding on hiring the services of a non-emergency ambulance service, here are a few crucial things to consider:

  1. Ensure that the Company is Accredited

This tip is essential when shortlisting your options. Quickly strike out those non-emergency ambulance companies that are not accredited by the relevant authorities. Ensure that you only consider a company endorsed by applicable regulatory bodies, including the Better Business Bureau (BBB).

By doing so, you can have a fair idea of the quality and standard of the company’s services. Reputed certifications are not readily handed out in the non-emergency ambulance industry.

  • Ensure that the Company Has Relevant Amenities on Board

The cost of ambulance services from a luxurious non-emergency ambulance provider might be significantly higher than most other options. However, they often provide a more comprehensive range of hi-tech amenities to aid mobility and increase comfort. It’s crucial to ensure that the service provider you choose provides whatever necessary amenities that your trip may require.

You might even consider a premium service for long-distance trips that offer additional amenities like high-quality mattresses with built-in bathrooms, stretchers, wheelchairs, music systems, Wi-Fi, flat-screen televisions, charging points, air condition, etc. The idea is to ensure that you receive the best comfort throughout your trip.

  • Certify the Level of Staff Training for Emergency Situations

Most non-emergency ambulance services provide trained personnel to travel alongside their patients during trips. However, not all personnel have sufficient training to handle specific emergencies. Depending on the nature of your medical state, you must ensure that the personnel attached to you can handle any emergencies that may occur as a result of your specific medical condition.

  • Check the Fleet and the Specific Vehicle that’ll be Assigned to You

Non-emergency ambulance service providers often have a broad range of vehicle types for various needs. For instance, they might have specific vehicles for short-distance trips for local pharmacies and medical centers and different vehicles for longer intercity or interstate trips. You should consider your current medical condition and ensure that the vehicle assigned to you meets your specific needs.

  • Understand the Company’s Terms of Service and Any Other Relevant Contracts Before Hiring

Many riders do not consider this point when they want to hire a non-emergency ambulance service provider. However, besides the cost of ambulance service, staffing, additional amenities, etc., it’s essential to understand the company’s terms of the contract beforehand.

This way, you can have a more informed idea of what the company offers and the extent of their duties to you as an esteemed customer. You’ll also be in a better position to understand how much severance the company takes responsibility for in the case of certain eventualities.

Many companies make access to this document or the document itself cumbersome and complicated. However, some other well-meaning companies make this document and access to it straightforward and uncomplicated. You should select a service provider that is clear and straightforward about their business—one you can comprehend even without professional assistance. This way, you can be sure that the company is well-intentioned and will provide just the service you need.