Many people struggle to find a suitable non-emergency medical transportation (NEMT) service that will allow them travel interstate for medical visits. It is tempting to go on a road trip with a loved one on the wheels when you have a medical appointment in another state.  

However, issues may arise that neither of you can handle properly. Therefore, investing in a state-to-state medical transportation service appears to be the ideal option when making interstate medical trips. Here are four important reasons why you should patronize this service: 

1. Peace of Mind 

Nothing beats the joy of knowing you or your loved ones are safe, especially when traveling with state-to-state medical transportation services. NEMT firms provide training for their employees on managing medical emergencies. They also install GPS trackers on the vehicles to keep tabs on the progress of the medical trips.  

Hence, loved ones can be sure that the clients have reached their destination in time and without issues. Consequently, they will have peace of mind, which boosts the family’s well-being. 

2. Better Health Outcomes 

Patronizing a state-to-state medical transportation service helps clients avoid no-shows for their medical appointments. During medical trips, drivers are tasked with monitoring the client’s medical status on a round-the-clock basis.  

In addition, the vehicle is equipped with vital medical devices to prevent complications that may develop due to a medical condition. Similarly, research shows that diabetic patients in need of wound care can attend a monthly average of 5.5 treatment sessions when NEMT service is patronized as opposed to a monthly average of 1.3 treatments when NEMT service is unavailable.  

Also, patients can now visit hospitals far away from home for various medical procedures due to state-to-state medical transportation services. This translates to improved health outcomes. 

3. High-quality Care  

Top NEMT firms offering interstate medical transportation services ensure their employees have industry-level training on patient care while in transit to medical facilities. The drivers are skilled at mental health transport and managing traumatic brain injuries. They also have a broad knowledge of hospitals and clinics in different states. 

In addition, they are trained to monitor the medical condition and provide basic medical assistance when necessary. NEMT vehicles are equipped with installations that allow for the safe transport of non-ambulatory patients, especially those using wheelchairs. All in all, top NEMT firms are dedicated to the highest level of care and prioritize safety and comfort. 

4. Increased Comfort  

NEMT services make state-to-state medical transportation more bearable and less stressful for clients. Employees usually assist clients from the residence into the NEMT vehicles. They also ensure that clients get into the medical facility safely. 

Furthermore, clients can book rides from the comfort of their homes. They can also customize NEMT services to meet their needs. However, interstate medical trips are boring and uncomfortable due to the long hours on the road. NEMT ensures that clients find the vehicle convenient and relaxing. 


Taking advantage of the services of a state-to-state medical transportation service is beneficial for those who want optimized medical care and supervision while in transit across various state lines. NEMT services not only guarantee peace of mind but also ensure that they receive excellent care, have better health outcomes, and are more comfortable without having to break the bank. 

There is no doubt that EMS vehicles are essential today. They help patients requiring both emergency and non-emergency medical transfers to or from the hospital. They also assist those in need of long-distance and cross-country placement.

However, there is an unseen yet imminent threat to the health of EMS staff and the patients who travel in these ambulances. It comes from global, infectious pathogens, like MRSA, hepatitis, and TB, that can be spread through the air. In recent years, Ebola and Zika viruses have gained worldwide attention because of their rate of infection. Today, the threats of the Coronavirus become eminent by the day in different parts of the world. Hence, there is an increased concern for, and focus in, ambulance decontamination for Medical Transport leaders.

Apart from this, people have become more vulnerable to conditions that require these services. Therefore, many agencies offering these services are busier than ever. Handling such workloads on limited resources and in different workforces can be quite challenging. Therefore, there is a need to have proper cleaning and disinfection of an ambulance together with instruments used for a previous job.

While manual decontamination can be just as effective, it is vital to consider increasing technologies that offer safer, efficient, and cleaner disinfection for EMS tools. And that is where UV-C decontamination comes into account.

What is UV-C sanitation?

According to Neal Zeid, EA Medical, LLC, UV-C is natural disinfection. It has been proven through scientific research that it kills pathogens, including C-diff and MRSA, reducing the risk for healthcare-acquired infections. The process involves the use of a unique, UV-C disinfection lamp approved by the EPA. It reaches all areas of the vehicle, including shadowed areas.

UV-C is a lethal weapon to pathogens that disrupts the DNA, or microorganism, making them unable to reproduce. It is among the most advanced technologies of sanitizing EMS ambulances and equipment. Since it can get to all areas of the vehicle, it is easier for it to destroy the pathogens in hidden areas where human eyes cannot reach.

Note that UV-C does not have any effect on the supplies, equipment, or medications. This is one of the features that makes it the safest approach to keeping the areas clean. At the same time, it does not affect the EMS staff or their patients. Many people have had concerns about different technologies, and this might be one of them.

Among the benefits of UV-C disinfection is the fact that the system is straightforward to use. Anyone can use it with a properly installed system. It is also faster, efficient, and more productive — an overall great choice.

How does UV-C disinfection work?

Emergency vehicles are built to offer assistance to the sick, but also to those who simply need to be safely escorted elsewhere. And today, they are equipped with UV-C light for disinfection.

These lamps produce special, UV light that, as mentioned above, paralyze the ability for pathogens to reproduce. The UV-C disinfection lamp performs the following functions:

  • Kills germs to prevent colds and flu. One of the best bulbs for this kind of work is the ADU-136 Air and Surface Disinfection Lamp by EvergreenUV. This lamp applies the C-wavelength of the sun to kill germs in an EMS facility. This lamp can be mounted on the ceiling of an EMS vehicle with ease and help kill cold- and flu-causing germs.
  • It helps prevent common viruses. Today, there are all sorts of infections coming up, but our EMS staff always know what their patient is carrying when they pick them up. UV-C lamps are critical in ensuring such viruses don’t spread. They work in many emergency vehicles. In 2014, three people were diagnosed with the Ebola virus in Dallas, Texas. UV light was used to disinfect the ambulance thoroughly, and a team of experts confirmed that light got into cracks and crevices… something that would be reliably useful in many other units.
  • UV-C light is used in reducing healthcare-acquired infections. Even though our emergency medical staff is dedicated to helping their patients reach medical facilities safely, they are exposed to all sorts of germs inside the ambulance. The presence of UV-C bulbs ensures such threats are contained, keeping everyone inside safe. The world, today more than ever, need EMS services. Having UV-C technology is a must.

How does EMS service use UV-C disinfection technology?

UV-C, or ultraviolet light in the C spectrum, is a germicidal light used to sterilize a vehicle before medical transportation vans begin their trips. At Air Critical Care, all of our vans are purified via UV-C equipment, by our certified medical staff, upon every return to our base. This technology helps protect both the staff and patients from infectious threats.

There are three main approaches to the use of UV-C sanitization:

  1. Surface sanitizing. There are many diseases and vectors contracted by touching contaminated surfaces, including Coronavirus, SARS, MMR, hepatitis, and many others. Medical transportation and other transport vehicles have small, inferior spaces and several, highly-reflective, interior spaces. These surfaces hide pathogens that can reproduce rapidly, causing more damage to those involved. UV-C light penetrates these spaces, making each area as clean as possible. This process only takes about 15 minutes, and the vehicle is ready for use again.
  2. Air Sanitizing. There are many airborne viruses, bacteria, mold, allergens, and even odors in EMS vehicles. IV light is clean, green, and will sanitize the air. The light can be mounted on any wall and runs up to 24/7.
  3. Spot sanitizing. Apart from the vehicle and other objects, specific surfaces can become contaminated. During the transport process, some patients, for instance, may experience body secretions, including blood, feces, urine, and other fluids, which contaminate fomites. UV-C light cleans these areas and keeps them safe.

The standard, sterilization procedure is described below:

Step 1: The crew closes all doors leading to the EMS module.

Step 2: They open the electrical compartment in the unit.

Step 3: They press the button in the UV-C control box, turning on the UV-C lamp.

Step 4: Disinfection begins and can last up to 20 minutes.

Other methods may include more vigorous procedures at specific locations.

Now that you know how UV-C light works, and its major benefits in keeping both our passengers and crews safe, we encourage you to read our Google reviews to see what our customers have to say about ACC Medlink, and to call our hotline at 800-550-1025 to book your first ride.


ACC Medlink Fleet Fully Equipped With Power Lift Pro Systems

When choosing a medical transport service provider, you must ensure to choose one that not only focuses on getting you to your destination, but also prioritizes using the safest, most conducive, and most efficient sets of vehicle fleets and equipment to do the job.


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