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Understanding the Role and Impact of Non-emergency Ambulance Services

What’s a Non-emergency Ambulance, and who needs it?

A non-emergency ambulance service is a safe, fast, and reliable transport service for anyone whose medical condition is not severe but needs assistance to get to their medical appointments.

Medical transportation is divided into two: emergency ambulance transport service and non-emergency ambulance transport service. The emergency ambulance service mainly caters to patients in dire need of urgent medical attention like car accident victims, badly injured patients, etc.

Non-emergency ambulance, on the other hand, is for people whose medical condition is not severe; however, they need specialists’ support and care to reach their destination safely—for example, people who have medical appointments, dialysis, physical therapy, etc.

(But if you or someone close to you is in a critical condition, non-emergency ambulance services are not for you).

Also, it’s for those who have specific physical disabilities and need to travel a long distance to get their treatment, requiring they are transported in a vehicle specially made for that purpose.

 For example, a patient with a wheelchair will not want to go to the hospital in a taxi (it would be too inconvenient). That patient will want a properly equipped vehicle to cater to their needs and accommodate both him and his wheelchair.

Most non-emergency transports are between hospitals or from home to hospital. Most non-emergency transports are by road; only a few are by air since they’re not emergency patients.

The roles played by non-emergency ambulance transport services have immensely impacted medical care services generally across the world.

Some of the benefits of non-emergency ambulance transport services include:

1. They carry medical equipment

Even though they transport patients who don’t need urgent or immediate treatment, they still carry medical equipment to help patients reach their destination safely. Some of the equipment on a non-emergency ambulance include colostomy bags, syringes, fluids, oxygen, etc. With this equipment, they can cater to the patient if their condition deteriorates during the trip to the hospital.

2. They are cheaper than emergency ambulance services

The cost of an emergency ambulance is generally higher than a non-emergency ambulance. An emergency ambulance charges a patient based on the cost of equipment used and the number of specialists in attendance during transportation. For instance, a Basic Life Support ambulance ride will typically cost anywhere from $600.

On the other hand, an Advanced Life Support ambulance ride is more expensive. Depending on the distance traveled and equipment used, the cost may increase. A trip on a non-emergency ambulance is generally more affordable.

3. They are convenient

Non-emergency medical transportation is convenient and easy to book. Many aged or disabled people who often go for medical check-ups can quickly get to their hospital and back with a non-emergency ambulance service.

4. They help patients to be independent

Non-emergency transportation helps patients have a sense of independence since they don’t need to rely on a family member or commercial transport whenever they need to see their doctor.


Non-emergency ambulances are ideal for patients and people who need to get from one point to another but don’t require urgent medical care. Apart from being cheaper than a regular emergency ambulance, they offer a reasonable level of medical attention, are comfortable, and are often escorted by at least one medical personnel.