Air Critical Care LLC’s Privacy Policy
The Health Insurance Portability Accountability Act of 1996 (HIPAA)
regulates the disclosure of consumers’ medical records. HIPAA requires
that all individuals and organizations involved in a patient’s healthcare
follow the HIPAA privacy practices. The Privacy Policy for ACC outlines
how your medical information will be protected and what your rights
are with respect to the use and disclosure of your medical information.
We will follow our Privacy Policy to help ensure that your personal
medical information is protected.

We may disclose information to other healthcare organizations as
required for the patient’s healthcare, medical billing and healthcare
operations for quality improvement practices. We may provide
information to your healthcare insurance carrier for claims processing.
These healthcare providers and insurers are also obligated by HIPAA
to keep your records private and confidential. We may be required by
law to disclose medical information in response to a request from the
government, law enforcement and or legal judicial orders. You hereby
authorize us to disclose information to any friend or family member
who is assisting with your medical care or providing financial
arrangements on your behalf. Except as provided above, we will not
disclose or release your information to anyone else without your written
permission or other prior authorization. Air Critical Care is doing
business as ACC Medlink.

You have the right to request a copy of your records and/or request
changes to your records if you feel our records are inaccurate.
NOTE: You may request a copy of or an amendment to your medical
records with Air Critical Care, LLC by submitting a written request.
Please call our Medical Record Privacy Officer, at 941-639-9119 to
obtain our address. Please provide contact information in your detailed
written request.
In addition you may request that we modify our Privacy Policy and/or
that your medical information be released, or not be released, to
another party. We will review the request and notify you of the actions
to be taken. Any such request may be revoked by you at anytime with
prior written notice to Air Critical Care, LLC.

ACC retains the right to make changes to its Privacy Policy. Clients will
receive a copy of our Privacy Policy at the time services are rendered.
Clients will not receive notice of subsequent changes to our Privacy
Policy, but may request a written copy at anytime by contacting
ACC directly.

If you feel that ACC has violated the privacy of your medical records,
you have the right to file a written complaint with the United States
Department of Health and Human Services. For guidance on how to
file a complaint, you can visit

If at anytime you have any questions concerning our Privacy Policy,
please feel free to contact ACC’s Privacy Officer.


ACC Medlink Fleet Fully Equipped With Power Lift Pro Systems

When choosing a medical transport service provider, you must ensure to choose one that not only focuses on getting you to your destination, but also prioritizes using the safest, most conducive, and most efficient sets of vehicle fleets and equipment to do the job.


ACC Medlink Stars In TLC Hit Show

ACC Medlink appeared on the TLC television network reality show “1000 LB Sisters” to transport one of the cast members from Ohio to a doctor in Kentucky. Filmed in late 2022, ACC Medlink, four of its employees and the journey they took with Tammy Slaton were featured in episode 6 of season 4, which originally aired on February 21, 2023.


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