Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Terry Chase
November 3, 2025Safe trip for approx 800 miles straight through. Catered to my wants and needs throughout trip.
Joyce Cook
November 3, 2025Timely, accommodating, efficient...took good care of my brother and me....both in our 80s...my only recommendation...staff should not talk down about another member to the client, talk directly to them and not in front of client. It was uncomfortable since I didn't have any back history.
John Ittelson
November 1, 2025Thank you for your help during difficult time for our family
James Isenberg
October 28, 2025Medic was great. Very attentive &professional
Jason Dalen
October 28, 2025From the initial online inquiry on a Sunday evening, to the response and quote I received within the hour, to every conversation I had in asking questions, booking, checking on the patient, ACC MedLink's staff was terrific. Everything they said and did was for the benefit of, and to ensure the comfort of, the patient. I would use ACC MedLink again without hesitation and wholeheartedly recommend them.
Joanne Royer
October 21, 2025In a difficult situation you're team performed superbly. Thanks for the great support and safe transport.
Cathleen Flanagan
October 15, 2025I was kept informed the entire trip. They were very curtious and professional. They even arrived ahead of schedule. Very happy with the entire process.
Alicia Goldin
October 15, 2025Amazing service, high value quality transportation and great communication. A very smooth process and felt at ease the entire time! Highly recommend!
Joanne Royer
October 15, 2025They picked me up on time from the hospital and delivered me efficiently 400 miles to a physical therapy facility. Very satisfied with the service provided
Jason Sepulveda
October 13, 2025From the moment I first called to get a quote, to delivering our patient to their destination, ACC MEDLINK showed us kindness, compassion and empathy. I called on a very short notice and ACC MEDLINK was able to secure a crew to help us out. Their communication skills are great! They walked me through every step and made everything so easy. Cat(or Kat) called me and asked me about my patients needs/history and she was so caring and kind. She was a gem to speak with. She has a true level of professionalism and empathy that is needed for this kind of work. Thank you so much for providing a great service at a fair price with an exceptional team of people that help you every step of the way! I would highly recommend you any time.