Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Deirdre Stokes

November 19, 2025
(5/5)
Customer Review:

ACC MedLink provided exceptional medical transportation services during our time of need. They arrived promptly for pickup and ensured we reached our destination safely and on schedule. Their team was also very attentive to our comfort, making frequent rest stops as needed.

Why they chose us: Saw Website, Looked Professional And Years In Business

Jim Ward

November 17, 2025
(5/5)
Customer Review:

My father-in-law said they did a really good job

Why they chose us: They Were The Only Ones That Could Take Our Father-in-law Across State Without Any Issues

Monica Oliver

November 14, 2025
(5/5)
Customer Review:

Everything went so smoothly. The coordinators were on top of everything. I got timely reminders before the trip. The crew made every attempt to keep my brother calm on a seven hour ride. They called when they left and they left on time. They called when my brother needed to talk to me. They were very friendly and professional when they delivered him to the nursing home. All in all, a great experience.

Why they chose us: Recommendation, Price, Quality

Hope Letson

November 13, 2025
(5/5)
Customer Review:

Trying to move from a rehab in FL to one in GA to be closer to family can be stressful. Getting an open bed then getting long distance transportation within the time frame allowed priced to be challenging. Every company usually requires 2 to 3 days lead time. Thanks to Debbie and Danny who were willing to make a 400 mile transport on a days notice! I couldn't have been any better satisfied with the process. On Tuesday I told ACC Medlink that I was calling around to see if I could get a transport for Wed or Thursday at the latest. Originally they had told me Sat was the first available. I was so grateful and relieved when I got a call back from them saying they had a team step up to provide the service. Debbie and Danny were both wonderful, asking questions to get to know Don and keeping me up to date on where they were. I'd recommend ACC Medlink to anyone needing long distance non emergency transportation.

Why they chose us: Professionalism, Quality Of Service, Availability

Craig Rutkai

November 12, 2025
(5/5)
Customer Review:

If anyone is on the fence about hiring you have them call me! Thank you for delivering my mom to me in Florida from Ohio!

Why they chose us: Reviews And Responses To My Questions

Denise Galbo

November 11, 2025
(5/5)
Customer Review:

DaKwan, Marquette and Heath did their jobs professionally and with kindness during a 14-hour multi state trip. DaKwan was reassuring, attentive to my mother's needs and maintained her privacy in tight quarters. We feel fortunate to be placed with this team who took their jobs seriously and deferred to the patient's needs.

Why they chose us: You Offer A Dedicated Medical Professional For The Patient And A Commode Rather Than A Bedpan

James Wilhelm

November 10, 2025
(5/5)
Customer Review:

This company and their employees made my life so much easier at a very stressful time. Everyone was kind, on time, and honestly just seemed like family. ??

Why they chose us: Was Recommended By A Friend

Patricia Ays

November 10, 2025
(5/5)
Customer Review:

Can't believe the trip was so fast. Pitstops were about right in frequency and length of time. SO GLAD TO BE HOME. Thank you

Why they chose us: Sounded The Best From Web Search

Bruan Confer

November 8, 2025
(5/5)
Customer Review:

The service was excellent. I received a call the day before the trip and I was told the van had a problem. One of the employees flew to Chicago and picked up another van, drove it back to Pennsylvania so they were able to transport my mother to Baltimore. Most companies would have postponed the trip but ACC went the extra mile to make sure my mother was transported safely and comfortable to Baltimore. Thank you!

Why they chose us: Quality Of Service

Mary-ruth Flores

November 7, 2025
(5/5)
Customer Review:

The driving was expert, the nursing care was top notch! Problems were anticipated and handled. They took as much care of me as they did for my sister. All three were caring, capable, nice and so very expert! It was a 14 hour trip with very windy weather but I felt safe during the whole trip. Thanks guys! You made a stressful trip much easier!

Why they chose us: Recommend By Careone Lexington
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