Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Karen Pominville
February 23, 2026The availability and professionalism of the staff by phone was a comfort during the uncertainty of when and how I would be able to transport my father from Las Vegas to Saratoga, FL. He was bed ridden after a stroke and it was not recommended that he fly, so we opted to use ACC Medlink to handle the ground transport. After reading a review about another client they transported from Seattle to FL, I was convinced they had the experience to bring my father cross country and closer to family. The drivers were professional and focused on getting us there quickly and safely. The nurse was very attentive to my father's needs and mine as the passenger. I am so grateful to everyone who helped in making this transport a reality for my father and our family. I would highly recommend ACC Medlink for anyone who needed to transport their family member across states.
Mary Kersch
February 23, 2026All of the crew were outstanding
Diana Brown
February 18, 2026We had a great team with Linda, Bernard & Eric. They were very caring & respectful of our mother & our family members. They made every effort to keep our mom comfortable for our 25 hour trip.
Randy Payne
February 18, 2026Fantastic!
Stephen Hume
February 18, 2026Linda is the most knowledgeable, professional, compassionate, and caring nurse I've ever been around! She cared for my wife like it was her own mother, and I really appreciated her attention to my wife. Bernard Senior was a fantastic driver and did everything he could to help make our trip as comfortable as possible, including getting us food and drinks. If I had to use your service again, I would request this team!
Charles Lewis
February 17, 2026Thank you so much for caring for my mother and Aunt and making this long trip possible!! I will be forever grateful!! It means a lot that yall provide this service and with great respect and compassion!!
Tim Basich
February 16, 2026I told your crew at the end of our journey that if I would ever do this again that I would request each of them as the team. They went above and beyond to make the trip successful.
Lisa Laloo
February 10, 2026From the first phone call to the end of the journey, everyone was professional. The driving crew were phenomenal.
Robert Barton
February 10, 2026Great company. Thank you
Carolyn Depperschmidt
February 10, 2026Crew was professional, competent, and friendly. They always had our safety and comfort as the priority. We were impressed with the office staff, who were all able to answer questions and provide guidance regarding our trip. Regardless of who we spoke with, they all had access to the information specific to our trip. As clients, I feel we could have been more helpful had we known the procedures regarding meals in advance. Our preliminary input about food was unintentionally inappropriate, since we did not know what to expect. It would have been helpful to know that there was no galley equipment on the van, and that meal stops would be takeout along the route. I might suggest simple check boxes with generalized options for non-perishable snacks, drink selections, and meals. I am available to elaborate with specifics, if you would like to contact me. Again, thank you for providing this essential service. It was by far the best option for relocating both of our 90 + aged parents. I will recommend your services to others in similar situations.