Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Brenda Craig
January 6, 2026Tim was driving and a very kind calm person. Michael took care of mom on the ride from Michigan to Chicagoland area. Michael accidentally had my mother's cell phone in his pocket but has graciously said he would overnight it back to us. Very grateful for these two people and this service!
Arun Ramaswamy
January 5, 2026Excellent experience - right from the start of an email inquiry till the end of the trip. The crew transported my 90 year old Dad, afflicted with poor mobility, safely from Florida to California. My brother and I accompanied. Crew was professional and caring at all times. The vehicle felt a little cramped with an extra passenger, but other than that was a great experience. Thank you ACC Medlink.
Renae Kellum
January 5, 2026All of the 3 crew members were amazing. Very kind to the patient and to our staff. They helped us transfer the patient without any hesitation. These guys rock! I hope to see them again!
Andrew Skeen
January 5, 2026Good quality ride. Crew was knowledgeable professional and very attentive. Thanks Davonta, Keith, and Bruce you guys went above and beyond to make me feel comfortable.
Dawn Moore
January 5, 2026D'Angelo and the two drivers were excellent with my brother (the patient) & my mother who traveled with him. They kept communication open and arrived earlier than they expected and were very professional the whole time.
Rita Braley
January 5, 2026Great team work!
Elesa Mckinney
January 2, 2026Very professional, communicated well, Polite and very helpful. Would use this transportation again
Alison Atkins
December 30, 2025Bobby and Alex were fantastic from start to finish on this trip. They made a very stressful trip as good as could be. I can never thank them enough.
Zach Prichard
December 30, 2025Everybody from the phone coordinators to the actual drivers were fantastic. I wasn't sure what to expect as we haven't done this before, but everyone displayed constant professionalism. In the weeks leading up to it, the phone team kept me always updated and made sure I had what I needed to get everything set up. Even though when I called I would often (but not too often!) get a different person, they always seemed to be immediately in the know of what the case was and there was never any frustrating "catch up" with each phone operator. The crew was amazing upon arrival and drop off. Super friendly and kept me aware of everything. My father said it was a fantastic trip and was very complimentary of the drivers! It's not cheap so I hope I don't need it again :), but if I did I would choose ACC!
Tina Fuller Robertson
December 30, 2025Outstanding communication care attention to detail Davonta,, Eckner, and Marquette. Exceptional service highly recommend for anyone. rare quality, and all these gentlemen.