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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Margaret And Richard Hijduk

October 22, 2026
★★★★★
(5/5)
Customer Review:

A two day road trip with a sick husband is a scary thought, brings on so much anxiety and stress. However, we were blessed with wonderful team members who made it happen. The way they work together is amazingly seamless. Shava and Rod were major in assisting Suzan to get us both on the van, this was a huge task for everyone involved. They're all so strong and professional. Suzan took great care of my husband and I. She was professional, attentive, with a warm heart. She went out of her way to ensure I was comfortable during the trip. These guys are just amazing. We had a hiccup situation occur along the way and they worked together, came up with a solution and just made things work out. And for the duration of the trip. Working with such a small space they made it happen. I'm on a gluten free diet, lol Suzan is something, she came up with ways to make meals so I wouldn't feel left out. Such a sweet thing to do. My Husband is quite sick, he requires extra TLC as he is battling cancer. He has been a strong pillar for our family, and it has been hard on our family watching him fight. But he is determined and I love him for that. Cancer has definitely changed our lives, we have been making adjustments along the way. This trip is just another on the list. The drivers got us home safe and in a timely manner. I want all of them to know we are so appreciative of their hard work and dedication. You guys are doing great things for people on a daily basis with this traveling across the country, giving so much of yourselves for others to be with their families and loved. I will be recommending ACC to anyone who meeds their services.💜

Why they chose us: Nursing Care

Meg Budnick

October 21, 2026
★★★★★
(5/5)
Customer Review:

Lisa, Tyron and Marquette were absolutely the best according to my dad. They took excellent care, made sure he was comfortable, stopped so he could move around and made sure that ate properly. He had nothing but good things to say. I met with the three of them when he got here and they were very courteous, brought his things in to the house and let me know how the trip down was. I would highly recommend thix crew

Why they chose us: Reviews

Raymond Reynolds

October 20, 2026
★★★★★
(5/5)
Customer Review:

Lisa and our 2 drivers ( i apologize, I can't remember their names) were very accommodating and compassionate while transporting my father from FL to SC.

Why they chose us: Quality

Joan Torretta

October 20, 2026
★★★★★
(5/5)
Customer Review:

This company is the best! Very courteous and helpful with everything needed. Ty especially to chris! God bless you always. Joan

Why they chose us: Price

Marjory Bandy

October 19, 2026
★★★★★
(5/5)
Customer Review:

This trip was fun and comfortable and I also felt very safe, Shane took great care of me through out the trip, Andrea & Alexis did great driving on there end, no complaints on this end.

Why they chose us: Recommendation

David Shaw

October 19, 2026
★★★★★
(5/5)
Customer Review:

This trip was something we worried about but the crew Alexis, Andrea & Shane were wonderful, Shane made me and my wife feel very comfortable through out the entire ride and kept checking on my wife to make sure she was ok, Alexis and Andrea were wonderful drivers through out the trip, they stopped at any time of the day if I needed to use the restroom and kept us fed as well, five stars all across the board. Alexis, Shane, and Andrea

Why they chose us: Brother Research

Vincent Di Primo

October 18, 2026
★★★★★
(5/5)
Customer Review:

I did not know what to except on such a long trip with so many things to plan, pack, and setup before the trip. Once my finance and the team got on their way they got her to relax. The team was very professional, courteous and everyone got to know one another. Food and rest breaks made the trip quicker and care was great. I would recommend the service to others.

Why they chose us: Reviews And Ratings From Other Sites.

Dedeh Jones

October 17, 2026
★★★★★
(5/5)
Customer Review:

The service was outstanding from beginning to end. The staff was professional, friendly, compassionate, and attentive to every detail. They made the entire experience smooth and stress-free. I truly appreciate their kindness and dedication. Highly recommend!

Why they chose us: Quality

Rita Devine

October 16, 2026
★★★★★
(5/5)
Customer Review:

Thank you for providing this service for family members who otherwise would not be able to travel with us

Why they chose us: Amazing Phone Representatives: Patient, Understanding, Helpful & Reassuring

Carol Foshee

October 16, 2026
★★★★★
(5/5)
Customer Review:

While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now. We are so happy to finally make this trip for my mom to come home. Suzan was very courteous to us posted every step of the way. Soniel and Monette (drivers) were professional and kind as well. All of them did great work for us. My Husband and myself want to thank ACC from the bottom of our hearts.

Why they chose us: Quality And Nursing Care
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