Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Maria Martin
January 14, 2026Great experience with the ACC medical transport team. Bobby, Alexis, and Xhulio were professional, caring, and made the entire process smooth and stress-free. Highly recommend this team and ACC.
Mary Starks
January 14, 2026I have to say that they made me feel very safe and comfortable. Thanks guys and well done.
Joseph Geraci
January 14, 2026The entire crew was fantastic! Very friendly, courteous and addressed all of my needs.
Wendy Collier
January 13, 2026Very professional. Good communication. On time. Attentive staff. Nice transport for long distance.
Donald Howard
January 12, 2026Absolutely fantastic.
Kapeem Toribio
January 12, 2026Excellent service! The crew made my client feel safe and relaxed while on a trip that was stressful and while he was in pain. Both drivers Alexis and Xhulio did an excellent job and were punctual and got him to this facility in a timely manner. My patient's medic Bobby was so polite and charismatic in the way that he interacted with the facility staff and my patient. He was very delightful. I could tell that he took great care of my client.
Bryan Scherer
January 12, 2026Extremely friendly and professional. Arrived at the start facility on time and got us all home exactly when they said they would.
Bonny Hardie
January 12, 2026The guys were great!
Rachel Schmidt
January 12, 2026We had the pleasure of working with Q and his team, and the experience was exceptional from start to finish. Their communication leading up to the transport was outstanding, thorough, and reassuring without ever feeling overwhelming. They immediately put the family at ease during pickup and kept us consistently informed throughout the 20-hour drive with thoughtful phone calls and text updates. The updates went above and beyond, including details about her comfort, the snacks she enjoyed, and the hot meals they were able to provide. They also gave us ample notice of their ETA, which made coordination seamless. By the time we met at the destination, I couldn't help but give them all hugs for treating my mother-in-law not just as a patient, but like family.
Cheryl Parker
January 12, 2026All went well. Treated extremely well. Trip was completed as expected. Our needs came first. Worth every penny! Thanks for the great service.