Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Donna Shackelford
November 25, 2025Fantastic job! I cannot recommend highly enough!
Gerald Trandem
November 25, 2025Thanks for all your help and support.
Lori Vernon
November 24, 2025The entire team was professional and we were grateful for their support, the driver Tim was personable and really made sure we were ok. It would be good if someone would explain at the beginning of the trip how the rest stops were handled (I didn't know to talk to the driver about snacks so I paid for them myself and later found out that I needed to tell the driver at the stops). Everything was very simple and Dee and Andrew were great also. They really helped when we got home and the nurse, Dee said, 'This is why we do the job- to see the look when you get home '. I was very pleased.
Joseph Homa
November 21, 2025Everything was well coordinated and trip went smoothly and on schedule.
Bob Manor
November 21, 2025ACC Medlink was excellent throughout the process, starting with the first phone call. They really took wonderful care of my mother-in-law, and their communication was just excellent. Roberta (the nurse), the drivers, and Maria in the office were wonderful. Highly recommend this company if you want your loved one to be well-cared for.
Deirdre Stokes
November 19, 2025ACC MedLink provided exceptional medical transportation services during our time of need. They arrived promptly for pickup and ensured we reached our destination safely and on schedule. Their team was also very attentive to our comfort, making frequent rest stops as needed.
Jim Ward
November 17, 2025My father-in-law said they did a really good job
Monica Oliver
November 14, 2025Everything went so smoothly. The coordinators were on top of everything. I got timely reminders before the trip. The crew made every attempt to keep my brother calm on a seven hour ride. They called when they left and they left on time. They called when my brother needed to talk to me. They were very friendly and professional when they delivered him to the nursing home. All in all, a great experience.
Hope Letson
November 13, 2025Trying to move from a rehab in FL to one in GA to be closer to family can be stressful. Getting an open bed then getting long distance transportation within the time frame allowed priced to be challenging. Every company usually requires 2 to 3 days lead time. Thanks to Debbie and Danny who were willing to make a 400 mile transport on a days notice! I couldn't have been any better satisfied with the process. On Tuesday I told ACC Medlink that I was calling around to see if I could get a transport for Wed or Thursday at the latest. Originally they had told me Sat was the first available. I was so grateful and relieved when I got a call back from them saying they had a team step up to provide the service. Debbie and Danny were both wonderful, asking questions to get to know Don and keeping me up to date on where they were. I'd recommend ACC Medlink to anyone needing long distance non emergency transportation.
Craig Rutkai
November 12, 2025If anyone is on the fence about hiring you have them call me! Thank you for delivering my mom to me in Florida from Ohio!