ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Timothy Wright
November 12, 2026The crew was very professional and quiet which allowed me to doze off and on. I enjoyed the trip and would highly recommend this crew
Ronald Nadel
November 12, 2026I couldn’t be happier with the whole encounter. Everything that was promised was given.
William Burrow
November 11, 2026Thank you to the crew (Suzan, Shava, and Rodriguez) who got us to our destination safely. Thank you all so much for you kindness and support during this very difficult time! Best of luck to all of you and safe travels!
Spencer Rhodes
November 10, 2026Excellent service, even in the rain! The driver was friendly and professional, and the ride was smooth, safe, and comfortable. Compassion was shown for my wife in her altered mental state.I really appreciated the great service and would definitely recommend them!
William Lyden
November 9, 2026It's been a tough year for Dave, having back to back surgeries and an injured shoulder. We wouldn't have been able to make this trip any other way. Now we will be able to continue his care. This is my second time around riding with ACC for transportation. We had a wonderful crew, Suzan was awesome in caring for myself and my husband's needs, kept us comfortable and fed. We had great drivers, Shava and Rodriguez, kept us safe. Thank you again ACC Medlink.
Tyler Lentz
November 8, 2026I cannot say enough great things about ACC Medlink or express how thankful I am for their team. Sandra, Tawny, and Sonny were absolutely incredible to work with throughout the entire process of transporting my dad from California to Wisconsin. The care, patience, compassion, and understanding they showed my dad throughout the journey meant more to our family than they will ever know. They went above and beyond to make sure he was comfortable and well cared for. They also took the time to get to know me along the way, and despite the circumstances, we were even able to share some laughs and make the long journey a little more enjoyable. You truly have an A+ crew with these three! Sandra, Tawny, and Sonny are outstanding representatives of ACC Medlink, and I cannot thank them enough for everything they did for my dad and our family. I would highly recommend ACC Medlink!
Theodora Mcswine
November 7, 2026Thank you to the crew ( Suzan, Rod, and Shava) who assisted in transferring my mom safely and promptly. Thank you ACC for all you do.
Eunice Becksted
November 7, 2026Sending my mother on the road by herself can be a scary thought. My mom is fragile and delicate, I was concerned about her traveling so far, how would she handle the road. I was not able to travel with her. ACC and the team who delivered my mom to us was simply great. Scheduling her trip went smoothly. The team who drove my mom home were professional and kind. The drivers Rod and Shava were very helpful in assisting my mom. Suzan kept us up to date the entire trip. My mom was quite please with her care she received, that makes me so happy as well to know my mom was in good hands.
Rick Herrmannn
November 5, 2026The team was superb, from helping us understand the services offered and booking to getting us home. Many thanks to your great people during a difficult time for our family.
Edward Rose
November 3, 2026Thank you to the crew that drove us to Florida, Shava and Rodriguez. And a special thank you to Suzan the nurse on board too great care of my dad and I. The hospital dropped the ball majorly, unfortunately they had nothing ready including my dad when the team arrived. Suzan guided staff for what we needed for the trip. She made sure my dad was comfortable during the trip. Everyone was great! Thank you for getting my dad home to his family!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“I can't give enough kudos to Cory, Bernard Jr. and Juan. They were wonderful! My Mom said they treated her like a queen. They made sure she had snacks and shows she liked.”
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2,500+ reviews10M+ patient milesSince 2010
