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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Donna Balentine

September 18, 2026
(5/5)
Customer Review:

Lisa, Lester and Manual was great. Lisa was on top of every movement trying to make my husband comfortable. The guys were very helpful as well.

Why they chose us: Recommendation

William Smithton

September 17, 2026
(5/5)
Customer Review:

This has been such a complex transition to get Bob situated. I am so grateful all of you were able to assist us getting my husband to closer location that he can be taken care of properly. ACC team, Naomi and Jomo were awesome! They arrived on time and took exceptional care of us during the trip. Suzan was especially great and patient with Bob. We had a mishap while on the way and she made sure everything went well. Thank you very much for your service.

Why they chose us: Concern For Air Travel, Convenience

Art Carril

September 16, 2026
(5/5)
Customer Review:

Lisa very upbeat and professional. She was so caring to my mom. I could tell that I made the right decision. The whole crew was so welcoming and that made my initial anxiety all disappear. My mom was happy which in turn made me feel great about her journey. Highly recommend that crew. A plus. On every level.

Why they chose us: Very Professional & Fair Price

Michele Dobbs

September 15, 2026
(5/5)
Customer Review:

My mother Inlaw was the patient. She can’t stop raving about the three of them. They were all so nice to have got here safely comfortably even with her dog. Lisa, Lester,Manuel

Why they chose us: Everything Was In My Reasoning

Michael Cooper

September 14, 2026
(5/5)
Customer Review:

VERY PLEASED -- WITH CARE OF MY MOM AND SERVICE OVERALL

Why they chose us: Web Search -- Long History And Good Reviews

Gary Wood

September 14, 2026
(5/5)
Customer Review:

Joelle and everyone was great very friendly and crew and drivers were great. I would recommend your company to any body

Why they chose us: Quality

Jeanette Smart

September 14, 2026
(5/5)
Customer Review:

Myriam was a great communicator. She let me know when they were on their way, when they left and she texted me photos and texts of the trip with my mother. She let me know when they arrived and she stayed with my mom to check her overall health and change her diapers. She was so sweet.

Why they chose us: Quality

Betsy Smith

September 14, 2026
(5/5)
Customer Review:

This was a wonderful experience for both my mom and myself. The staff were always making mom feel Comfortable and taking care of her medical needs. Joshua did an amazing job with keeping me updated thru texts and photos along the route. I was even notified when 45 mins out so I was able to be waiting at the care facility to receive Mom. I can’t thank them enough for their care and concern. Will recommend to anyone needing this type of transport. Thank you.

Why they chose us: The Genuine Concern And Consideration For Moms Needs As Well As The Quality Of The Van.

Kara Haueter

September 14, 2026
(5/5)
Customer Review:

There are not enough great things I could say about these angels. They were outstanding in every way. Thank you all for making my grandmas wishes come true. Cory, Angel, saed

Why they chose us: Good Reviews

Tanya Byrd

September 13, 2026
(5/5)
Customer Review:

Our family was faced with a very stressful situation when my dad ended up in the hospital and then rehab in North Carolina while we were in the process of moving them to Ohio to be near family. As soon as my dad was stronger I began searching for transportation to get my dad transferred for additional rehab in Ohio. From my first inquiry call ACC Medlink was professional and courteous. They coordinated my dad’s trip (picked him up at rehab in NC and delivered him to rehab in Ohio.) They kept him comfortable along the way and gave me updates all day long. Thank you Lisa, Lester and Manuel for bringing my dad closer to family while he continues healing. We greatly appreciate your care and support. If we ever know another family that needs a loved one transported I will definitely recommend ACC Medlink.

Why they chose us: Recommendation
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