Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Deirdre Stokes
November 19, 2025ACC MedLink provided exceptional medical transportation services during our time of need. They arrived promptly for pickup and ensured we reached our destination safely and on schedule. Their team was also very attentive to our comfort, making frequent rest stops as needed.
Jim Ward
November 17, 2025My father-in-law said they did a really good job
Monica Oliver
November 14, 2025Everything went so smoothly. The coordinators were on top of everything. I got timely reminders before the trip. The crew made every attempt to keep my brother calm on a seven hour ride. They called when they left and they left on time. They called when my brother needed to talk to me. They were very friendly and professional when they delivered him to the nursing home. All in all, a great experience.
Hope Letson
November 13, 2025Trying to move from a rehab in FL to one in GA to be closer to family can be stressful. Getting an open bed then getting long distance transportation within the time frame allowed priced to be challenging. Every company usually requires 2 to 3 days lead time. Thanks to Debbie and Danny who were willing to make a 400 mile transport on a days notice! I couldn't have been any better satisfied with the process. On Tuesday I told ACC Medlink that I was calling around to see if I could get a transport for Wed or Thursday at the latest. Originally they had told me Sat was the first available. I was so grateful and relieved when I got a call back from them saying they had a team step up to provide the service. Debbie and Danny were both wonderful, asking questions to get to know Don and keeping me up to date on where they were. I'd recommend ACC Medlink to anyone needing long distance non emergency transportation.
Craig Rutkai
November 12, 2025If anyone is on the fence about hiring you have them call me! Thank you for delivering my mom to me in Florida from Ohio!
Denise Galbo
November 11, 2025DaKwan, Marquette and Heath did their jobs professionally and with kindness during a 14-hour multi state trip. DaKwan was reassuring, attentive to my mother's needs and maintained her privacy in tight quarters. We feel fortunate to be placed with this team who took their jobs seriously and deferred to the patient's needs.
James Wilhelm
November 10, 2025This company and their employees made my life so much easier at a very stressful time. Everyone was kind, on time, and honestly just seemed like family. ??
Patricia Ays
November 10, 2025Can't believe the trip was so fast. Pitstops were about right in frequency and length of time. SO GLAD TO BE HOME. Thank you
Bruan Confer
November 8, 2025The service was excellent. I received a call the day before the trip and I was told the van had a problem. One of the employees flew to Chicago and picked up another van, drove it back to Pennsylvania so they were able to transport my mother to Baltimore. Most companies would have postponed the trip but ACC went the extra mile to make sure my mother was transported safely and comfortable to Baltimore. Thank you!
Mary-ruth Flores
November 7, 2025The driving was expert, the nursing care was top notch! Problems were anticipated and handled. They took as much care of me as they did for my sister. All three were caring, capable, nice and so very expert! It was a 14 hour trip with very windy weather but I felt safe during the whole trip. Thanks guys! You made a stressful trip much easier!