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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Casey Leneker

June 3, 2026
(5/5)
Customer Review:

I can not speak highly enough about the professionalism and efficiency of my Dad's transport crew. Deangelo gave outstanding care and Anquonette and Shaya handled the driving duties with care and compassion. The booking process was super easy and they walked me through each step. I would highly recommended ACC Medlink to help transport any one of my loved ones. Thank you again to DeAngelo, Anquonette and Shava!

Why they chose us: Highly Rated

Shawn Mccalligan

June 3, 2026
(5/5)
Customer Review:

From intial contact with Tyler, through the transfer, all was very professional and I and patient experienced exceptional customer service.

Why they chose us: Previous Use, Exceptional Customer Service

Karen Brady

June 1, 2026
(5/5)
Customer Review:

Absolutely the best group! Thank you so much!!

Why they chose us: I Was So Impressed With The Help, Care And Professionalism That I Received When I Called! I Needed Help Quickly To Move My Uncle Across State Lines And This Team Was Amazing From The First Phone Call To Delivery!! I Am So Grateful To All Of You!

Colette Inomata

June 1, 2026
(5/5)
Customer Review:

The entire experience was acceptional due to the professionalism of every contact I had with the business. The crew was kind, gentle, patient with our family member. I was updated many times through the trip on their status. Very grateful for such a great experience.

Why they chose us: Recommend

Loretta Fitzpatrick

May 30, 2026
(5/5)
Customer Review:

Tawny and Bobby were outstanding, helpful to my sister, very caring, professional, absolutely love them.

Why they chose us: Price, Quality

Tobi Innerfield

May 29, 2026
(5/5)
Customer Review:

Our crew did an excellent job transporting my mom and dad from Oceanside, NY to Pineville, NC. The team was professional, safe, patient, and attentive throughout the entire trip. They made sure both patients were comfortable, cared for, and transported with respect from start to finish. I truly appreciate the crew's hard work, compassion, and dedication. I would definitely recommend this team for long-distance medical transport

Why they chose us: Price

Carla Levinson

May 29, 2026
(5/5)
Customer Review:

Great experience with the non-emergency medical transport team from Virginia to Connecticut. The two drivers and nurse Robert Spence were professional, safe, attentive, and compassionate throughout the trip. I would definitely recommend this crew.

Why they chose us: Recommendation

Lisa Coello

May 27, 2026
(5/5)
Customer Review:

Michael and Hassani were FANTASTIC! They treated my grandmother with gentle care and concern as if she was their own family member. She was not made to feel as though she was any trouble or bother and they treated her with the dignity that the elderly deserve. They were kind to her and entertained her the whole 8 hour trip. We are so grateful to them for the safe transfer.

Why they chose us: Price, Vehicle, Reviews From Other Patients/families

Claire Ratcliff

May 27, 2026
(5/5)
Customer Review:

Really happy Eric the EMT called me the night before transporting my dad. I knew he would make the long trip very comfortable for him and look after his best interests.

Why they chose us: Recommendation

Christine Zuk-levine

May 26, 2026
(5/5)
Customer Review:

We left our 95 year old fragile mom in the care of a VERY EXCELLENT team - to travel in comfort for 1400 miles all within 24 hours. Laverne and Ken (the 2 drivers) were a very experienced driving team. They drove our mom from Fort Lauderdale area in Florida to Long island, NY . She (mom) had absolutely no complaints regarding the drivers. She said their driving was very good and done with extreme professionalism. They treated us all with high regard and most certainly gave us feelings and facts of reassurance regarding their team effort and ability to deliver our mom safely to her new physical Rehab destination in Long Island NY. Mom (also legally blind) had suffered a severe heart attack and stroke along with severe pneumonia only 6 weeks ago. The nurse Saedie onboard - what a blessing she was! She was extremely professional and yet at the same time providing extraordinary care and comfort along with much needed emotional support to our mom, on a 24 hour long ride (transport). She provided updates, photos and communication with us as promised. At her arrival in Massapequa, Long Island- our mom was transferred into the facility with care and she was appropriately settled into the new facility. It was all coordinated and done according to plan without any complications or incidents- as we weren't able to get to NY ourselves until the next day after mom's arrival at the NY facility. Needless to say, we are VERY PLEASED. Thank you. Christine and Dennis Levine.

Why they chose us: Price, Quality Of Transport And Safety For Adele Levine (age 95).
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