ACC Medlink Reviews: 2,500+ Five-Star Trips

The team was superb, from helping us understand the services offered and booking to getting us home. Many thanks to your great people during a difficult time for our family.

Thank you to the crew that drove us to Florida, Shava and Rodriguez. And a special thank you to Suzan the nurse on board too great care of my dad and I. The hospital dropped the ball majorly, unfortunately they had nothing ready including my dad when the team arrived. Suzan guided staff for what we needed for the trip. She made sure my dad was comfortable during the trip. Everyone was great! Thank you for getting my dad home to his family!

I would like to thank the crew for providing the compassionate care for my dad. This health journey has not been easy for him or our family. I want to take you guys for getting him home safely to spend his last days with family.

I recently used ACC for a very emotional, complicated and long transport for my Mother from Florida to Maryland. Everything went perfectly. I had no idea of what to really expect, however, we were blessed with the absolute best crew. Suzan was the nurse on board, and she was great. She took excellent care of my Mother, explained everything in detail and assured me that all would be just fine on the 14-15 hour ride. She administered all medication as needed. Our 2 drivers were Shava and Rodriguez, and they were also great. They kept us updated on stops, offered refreshments and food, engaged in casual conversation to ease our minds, and gave us privacy when needed. As I said, this was an emotional transport, and I am very appreciative to the crew. I would not hesitate to use ACC again if the need should arise. Thank you for getting my Mother "home"- it was her final wish.

The overall experience was great. I enjoyed the crew. They were friendly and respectful. They treated my mother very well. They had her laughing at times, which was great. They took care of anything we needed...food, potty breaks, etc. My husband was following us and they even considered him when taking breaks. I really appreciate everything they did. I don't think we could've made it home without their help, so thank you very much.

Every moment of communication with ACC left me feeling comfortable that my relative would be well cared for on her journey. Once plans were settled ACC made all necessary contacts to establish the procedures at both ends. Everything was handled by ACC.

I am so happy that ACC assist families home. It has been so hard origanizing transportation and services for Chris. You guys really took a load off, now my family and myself can move on to the next steps. I want to personally thank the team Suzan, Shava and Rodriguez, who brought Chris home to us safely. We were so impressed with their professionalism and how they work together, even with the fire department. Thank you ACC Medlink for making it all happen.

Acc medical Eckner Bryan Jamaica transport brought my mom home today from California to Washington. It was a smooth transition. The driver Eckner Bryan and the nurse Jamaica were also superb keeping in touch with my mom and the nurse and it was a great thing to do is because my mom is ill and it got her where she wanted to be in a healthy manner so thank you thank you so much. The Cru Eckner Bryan Jamaica was exceptional thank you thank you.

The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time! Moreover, Danny—the medical team member—did an excellent job updating me on my loved one’s journey. His communication skills were exemplary, which was important since I had a loved one traveling hundreds of miles without a familiar face. Danny displayed a nice sense of humor, making everything more pleasant.

The Crew was outstanding, kind, courteous and attentive to my sister, the patient, as well as myself. I would highly recommend ACC Med link to anyone who might need this type of service.