ACC Medlink Reviews

DE ANGELO was outstanding

From my very first phone call to the final delivery of my mother, I was extremely pleased with the service we received. The communication was excellent, and I appreciated the regular updates throughout the entire process, which gave our family peace of mind. After contacting several medical transport companies, MedLink offered the most reasonable price without sacrificing quality of care. The transport team treated my mother with kindness, dignity, and compassion from the moment they picked her up until they safely arrived at her destination. There was an unexpected and embarrassing situation during the trip, but the staff handled it with such professionalism and empathy that they helped put my mother at ease. Their compassion and genuine concern spoke volumes about the kind of people they are. Thank you, MedLink, for providing such exceptional care. I would not hesitate to use your services again, and I highly recommend your company to anyone in need of medical transportation.

Thanks to the Crew staff, Suzan, Shava, and Emilio for transporting my mom safely. They were all kind and professional. Thanks ACC Medlink.

Loïc was very kind and engaged Evelyn in interesting conversation about their shared interests.

The crew was great. It was a long ride . They made it manageable. It was transporting my 94 yo mom to a new location 10 hrs away. Thank you to all of them.

Professional, courteous and professional service. We needed to move our father nearly 2000 miles and ACC met our expectations flawlessly. We were fortunate in that we could afford to take advantage of ACC's executive level services but I would nevertheless encourage others to make what sacrifices are needed to afford this level of care for their loved ones.

Jen, the nurse provided excellent care for me throughout the trip.

I would like to thank the team who brought my sister home. Suzan was very kind and kept us updated the entire trip. The driver's Shava and Jenny were on time in both directions. Everyone was great! Thank you ACC for assisting our family with a major transition.

All crew members were outstanding & professional in their respective role. Service was timely; communication excellent. I would highly recommend.

If you're looking for safe, professional medical transportation for yourself or a loved one, look no further than MedLink! From our very first conversation, Tyler guided us through the process and helped us make the best decisions for my mother-in-law's medical transport from a hospital in Kentucky to Virginia. The entire team—Jamie, Andrea, and James—was absolutely amazing. They kept her comfortable throughout the 8+ hour trip, made necessary stops along the way, kept her company, and kept our family informed every step of the journey. I can't thank the MedLink team enough for ensuring one of the most important people in our lives arrived safely and comfortably. Their compassion, professionalism, and outstanding communication made a stressful situation so much easier. I highly recommend MedLink to anyone in need of medical transportation.