Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Susan Mckinley
August 7, 2025Crew was very efficient, professional and competent.
Margaret Carswell
August 6, 2025Both crew members were awesome! My aunt had an enjoyable trip and experience. They were both professional, caring and awesome! The medic wanted to know my aunt's current medical situation and medications so that he was prepared. Also, every customer service person I spoke with over the phone was also awesome. They answered all of my questions and provided clear and concise information, and they responded promptly. I would highly recommend ACC Medlink to anyone in need of non-emergency medical transport.
Charles Marsala
August 6, 2025The entire crew were great, very pleasant to deal with, my wife was so comfortable she fell asleep. I highly recommend them!
Hod Nichols
August 6, 2025Andrea was outstanding. Kind, caring, and very capable.
Jayne Mcgraw
August 6, 2025Everything was exceptional. There was a delayed in take off, but for good reasons. The only problem l had was the answsering service at night could not connect me with the crew or give an answer to where the Crew was. The Crew was very professional. The ride was comfortable. Our meals were paid for. I wish many knew this kind of service existed. I had to share with the hospital case workers the wonderful service that is available across USA and beyond. Thank you.
Michelle Hogan
August 6, 2025For traveling in the hottest days of summer for 2 days straight, I was still pleased with Mom's trip. They were good with Mom and very nice to her companion, they went out of their way considering being delayed behind accidents. Top notch, thanks for getting Mom home safely.
Donald Emigh
August 4, 2025Joan said it was a good experience and very professional.
Cary Worthy
August 4, 2025Thanks for keeping me informed during the trip.
Kenneth Elliott
July 31, 2025All 3 of the team were awesome. They were professional and very attentive to our needs
Susan Foreman
July 31, 2025Your crew kept in contact throughout the trip and Ohio State Dodd Hall said your people did an excellent job! Thank you so much