Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Regina Tyson
June 23, 2020I really appreciated the kindness and care given to my ailing Great Aunt. The communication was excellent keeping me posted from start to finish. We were very please with your service.
Cheryl Steele
June 23, 2020Everyone I talked to or dealt with was wonderful. We had a hiccup as far as coordinations with the movers and needed to change the day of the transport. Since there was a conflict with another transport, they worked to get it all taken care of and were able to change it for us. Before I discovered ACCmedlink, we didn't now how we were going to get my Dad moved. They were a life saver.
Ryan Mohr
June 19, 2020The whole ACC Medlink team was great to work with! They provided prompt and professional service to answer all our questions. The transport team took great care of my grandfather and provided us regular updates on his status and their location during the trip.
Nancy Watson
June 17, 2020We were extremely pleased with ACC Medlink and the professionalism shown throughout the entire process. Evelyn and Maria were very knowledgeable and considerate of my concerns and continued to guide me through each step of the transport for my mother. Danny and Steven arrived on time and were well prepared to receive my mom. They made her comfortable and reassured her that she was in good hands. They put her at ease and that helped me tremendously to know that my mom was secure and well cared for during the entire trip. I would definitely use this company again and would highly recommend others to do so as well!
Aaron Till
June 15, 2020ACC Medlink was incredible. The follow up and drivers were fantastic. Our situation with a family member was very challenging for transport and ACC handled with ease. Highly recommend!! Aaron T
Michelle Marge
June 15, 2020Lori We were so happy we had Lori to accompany my grandmother on her cross country trip. She was extremely caring to her and was great at communicating with us (the family) throughout the trip giving me updates continuously. Maria Our coordinator for the trip was also amazing. Selecting the perfect transport nurse, answering my questions throughout the process, and communicate if and coordinating with both send and receiving facilitates. Both facilities told me they were very happy With the communication. Everyone at ACC made the transport easy, seamless and with minimal stress on my side.
Douglas Suriano
June 14, 2020The entire ACC Medlink team was courteous, professional and respectful from the first call all the way through transport of my mother-in-law. They provided a dignified experience in a very stressful time.
Steve Schultz
June 12, 2020During the special trying time of the virus Medlink worked with us over a period of weeks to pick up my mom who is 100. Coordination was difficult because she went from the hospital to an associate medical facility/rehabilitation. Still Medlink kept in touch and overcame every roadblock by the medical profession. Your team and effort made it much easier. What is more they were on the dot date and time of arrival. We asked that the team call us one hour out, they did so, allowing us to be at the destination to meet my mother's arrival. We could not ask for better service by anyone. We highly recommend Medlink to anyone who wants to be worry free of transportation of a loved one - state to state.
Ed Musall
June 11, 2020We are completely satisfied with our choice of ACC Medlink to transport my father from Ft. Lauderdale to Dallas. The whole interaction was positive. The van and their equipment was high quality and in excellent condition. Eric the medic gave us feedback throughout the trip and my father was comfortable the whole way.
Tracey English
June 10, 2020Working with ACC MedLink was top notch - from the first phone call to dropping off my 82 year old mother at her new residence, every person was unfailingly polite, professional, and caring. My mother, who had recently broken 2 major bones and was immobile except for one arm, felt the same and was very happy with the entire 15 hour trip. I can't remember the last time I worked with any company that was this professional and responsive - as well as gracious. From every person I spoke with on the phone to Michael, Donny and Roberto who took such care in getting her here safe and sound, I cannot thank you all enough. It was a perfect trip during a very difficult time. Thank you all, T English, Colorado