The team was communicative and friendly. They treated my uncle with dignity and were prompt to respond along the way to any questions or concerns.

The transport coordinators were excellent, Evelyn, and another man. They handled our request with utmost efficiency. I met Alex and Mike briefly and they were courteous and personable. I had more interaction with Linda, Lois' nurse and she was very caring and helpful. It was especially helpful to know that she would be devoting herself to Lois' care and comfort for the long transport from South Carolina to Pennsylvania!! I can't say enough good things about our experience!

The ACC Medlink did a great job in helping us coordinate overnight medical transport across several states for my mother. From the quotation through trip scheduling to pick-up and final drop-off, the entire team was great to work with and displayed high professionalism and care. DeAngelo did a great job of keeping us informed during the trip of status and medical condition, while Damon and David did a great job driving through the night. I highly recommend them as a service provider of choice for medical transport.

Everyone was extremely courteous, helpful and kind while taking my mom from Florida to NJ on such short notice. Tyler in the call center from NJ was reassuring and extremely knowledgeable. Thank you for safely transporting my mom and aunt .

Our crew was wonderful! Our drivers, Casey and Gerard (sp) managed to avoid traffic jams and delays due to construction, made sufficient stops and asked several times if we needed a stop. The ride was smooth and elicited trust in their competence and professional ability! Michael's caring and compassionate manner and attention to Frances was amazing! Even when we reached Mt. Notre Dame, the crew made sure that Frances was properly positioned on the stretcher and sitting up so that she could see and greet the sisters who were waiting to welcome her. The office staff was also very helpful to us- Truman and Nicky were responsive and patient with our many questions!

I was kept up to date on the travel and pending arrival time of my family member either by phone or text. Very friendly, courteous crew.

Very satisfied with the staff and service provided. The van itself was very bumpy, though. The nurse was amazing! Arrived ahead of schedule and my family was kept updated. Highly recommend your transport service.

She was very good at keeping me informed about the patient travels. Let me talk to him and sent photo of him on his journey. Very understanding.

Wonderful crew, helpful, nice, courteous and respectful. They made our trip a pleasant one!

Thanks to ACC Med Link for your help in coordinating transport for my mother from Missouri to Wisconsin. I am her daughter and also rode along as a passenger. The phone coordinators were always very helpful and quick with answers, including Evelyn, Maria and Curtis. Our driver crew and nurse DeAngelo were very helpful, courteous and prompt. Our only wish is that the van was a little warmer. The temperatures were unexpectedly cold on the overnight trip, dipping down to 10 degrees and the van heating didn't seem able to keep up. Overall it was a very good experience and we're happy for the service provided getting mom back home!