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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Matt Wieder

January 10, 2024
(5/5)
Customer Review:

The team did great, on time, polite, respectful of my mom's situation. I would highly recommend.

Why they chose us: Reccommended

Marcia Witt

January 8, 2024
(5/5)
Customer Review:

We had a long and arduous trip from MD to South Carolina in bad weather. There was a lot of anxiety surrounding this transport. I could not even put into words how amazing our crew was. Professional, kind and caring. They not only took care of my mother, who was the patient, they helped me as I am also handicapped. Shomorgan helped me to ensure I was able to enter and exit the vehicle at every stop. That was over and above. Truly the best experience I could have wanted for this situation

Why they chose us: Set Up Via Case Worker At Hospital

Ericka Lang

January 6, 2024
(5/5)
Customer Review:

Extremely expensive'keep reading ? Worth every penny Wish there were some way to pay with insurance But mom arrived smiling and in good spirits Also I called other places'who seemed less than desirous to do the job Every point of contact with ACCMEDLINK was just EASY. Aalmost seemed like a scam. Sorry I'm an over cautious pessimist Glass is always half empty I kept waiting for someone to drop the ball' Instead the ball was passed 'and then the touchdown. You guys rock. On criticism/concern'crew has to take care of themselves. Take time to eat well work out and get good rest. Caring for others is no joke'take care of you FIRST. ???thanks so much

Why they chose us: Quality

Ann Nelson

January 5, 2024
(5/5)
Customer Review:

Thank you for all you did to get my brother transported to South Carolina safely. Everyone from the people I initially spoke with on the phone to the transport crew were very caring, courteous, and professional. I truly appreciate all you did. Thank you!

Why they chose us: Reviews, Availability, Professionalism Of Phone Representative, Price

Janet Hurwitz

January 3, 2024
(5/5)
Customer Review:

We did not know what to expect when embarking on the journey from CA to our new home in Ohio. We have gone thru a very stressful time with my husband's illness, & now the big move to another state was happening. The trip from start to finish was wonderful. The professionalism of the crew was outstanding. We were made comfortable from the start by all 3 of them, & throughout the many hours of the long drive. Hilda as the RN in charge did not miss a beat as far as monitoring and administering all the medications that my husband needed. And both drivers drove safely and made us comfortable...stopping when needed. All in all what made this long trip great for us was because of the 3 crew members on board. They were amazing. Professional, courteous and great personalities. Had great conversations which made it even more fun. We highly recommend this crew! We will not forget them and appreciate their kindness. Janet and Stan Hurwitz

Why they chose us: My Own Research

Brenda Brown

January 2, 2024
(5/5)
Customer Review:

God bless and my is Brenda, and I would highly recommend the Medlink Long Distance transport service. They were all very professional, pleasant and helpful. I'm thankful to God for their assistance with transportation for my brother from New London CT. to Yeadon, PA. The office staff were very professional and patient with my many phone calls, they were able to bear with me when the bank delayed payment. The drivers Surmorgan and Wilton were very helpful in storing my luggage, assisting me on and off the vehicle. My brother, who is physically handicapped was very comfortable with the ride. Our Nurse, Tabitha took excellent care of him. We had a very pleasant ride in the nice, luxurious Mercedes vehicle..The price was almost half of what was quoted from a couple of other services. We arrived safely to our destination with traveling mercies from God in the name of Jesus. They are the best. Everyone deserves to get a raise!

Why they chose us: Price, Quality

Kathy Mirro

January 1, 2024
(5/5)
Customer Review:

We highly recommend ACC Medlink for the transport of a loved one. All members are very professional and caring. They made the process so easy from the initial phone call to the arrival of our mom from Boca Raton,Fla to Long Island, NY.

Why they chose us: Recommendation

Michelle Barnaby

December 22, 2023
(5/5)
Customer Review:

DeAngelo kept me updated every step of the way. They were polite and kind and very professional. I was impressed with the quality of care my aunt received.

Why they chose us: Quality/availability

Niesha London

December 21, 2023
(5/5)
Customer Review:

Nurse Hilda was amazing. She was very courteous and kind. She made sure my cousin had everything she needed to be comfortable and happy. She continuously checked and changed my cousin's briefs whenever we made a stop. She kept my cousin entertained by playing movies during our transportation. Our drivers Rich G and James were also amazing. They were both friendly and courteous. Both are great and safe drivers. I was very pleased with our transportation crew. The only thing that I was disappointed about was there was a leak from the roof inside the van. The owners should definitely make that a priority in having it repaired. Overall I was pleased with ACC Medlink.

Why they chose us: Price

Michelle Lamora

December 18, 2023
(5/5)
Customer Review:

Very happy with the communication and service from this company. We would gladly use them again.

Why they chose us: Recommendation
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