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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Neil Nathanson

March 20, 2023
(5/5)
Customer Review:

My family and I were extremely impressed with the professionalism of the staff and crew as well as the personal touch given to my mother at the time in her life when she needed the extra attention.

Why they chose us: Quality

Colleen Christian

March 20, 2023
(5/5)
Customer Review:

The crew was fabulous and took great care of my father from Florida to NY. Drivers were friendly and professional and they arrived right on schedule. Highly recommend.

Why they chose us: Recommendation

Duane Mullica

March 18, 2023
(5/5)
Customer Review:

I would like to acknowledge ACC MEDLINK's Administration staff. My family responsibility with cousin's relocation from Phoenix, AZ. to Clarkston. MI was a family challenge due to cousin's health conditions and timing of relocation. ACC Admin. was extremely knowledgeable, professional, understanding and passionate during this process. We started our relocation process with ACC believing Ground Transporation was method of relocation. Due to serious health issues, we changed relocation method to Air Ambulance. ACC worked with our challenges and made relocation happen. You even had to work with a winter weather storm from AZ. to MI. Cousin (Client) indicated pilots and medical staff were extremely patient and passionate, relocation was perfect. Again, our family thanks ACC for your service. Keep up the great service.

Why they chose us: My Research On Ground & Air Transport Options. Nice Website.

Wendy Osborn

March 17, 2023
(5/5)
Customer Review:

They took wonderful care of my father and his needs . I would highly recommended them for A transport . We went from Florida to Ohio and when they said they would be up north at a specific time they were !! Thank you so much for the excellent and professional care.

Why they chose us: Quality, And Great Reviews

Tammy Brooks

March 10, 2023
(5/5)
Customer Review:

ACC MEDLINK is my choice of transportation for the needs of the residents at my facility. I have had two residents with high end medical needs needing to relocate out of state. The employees of ACC are very professional, informative, efficient, polite, and patient with the residents and staff.

Why they chose us: Ability To Accommodate The Needs Of My Residents This Is The Second Time Using Service

Charles Sendra

March 9, 2023
(5/5)
Customer Review:

The best service at a great price, The crew made my brother and I feel like we were home. Smooth and safe is hard to find but they did do it perfectly.

Why they chose us: $

Susan Constantine

March 9, 2023
(5/5)
Customer Review:

The crew made my brother feel cared for and loved. He kept repeating "I am in heaven". Many thanks and gratitude for making this transition from NY to VA a wonderful experience.

Why they chose us: Reviews

Patti Lewis

March 9, 2023
(5/5)
Customer Review:

ACC Medlink brought my Dad from Florida to New York. The transport was perfect. The drivers and medic were amazing. Everyone was so nice and helpful. I spoke with Helen several times to arrange and schedule - she was great too!!

Why they chose us: High Ratings On Website

Wendy Swain

March 6, 2023
(5/5)
Customer Review:

Wonderful prompt response to inquiry. They handled everything very professionally. Would absolutely recommend their service.

Why they chose us: Website With Good Reviews

Aji Eberts

March 6, 2023
(5/5)
Customer Review:

My mother's 8-hour transport went well. The van was spacious and stocked with medical equipment and snacks. The transport team arrived early and was courteous and professional. I appreciated the communication from nurse Jan before, during and after the trip. I also appreciated the communication and understanding from the scheduling and accounting teams as I worked through a hiccup with payment from my mother's trust account. I would definitely recommend ACC Medlink's service.

Why they chose us: Quality, Communication
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