Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Michael Gilliss
May 26, 2023Linda, Mike & Joe were absolutely terrific and were very gentle with my father. Linda, who was the nurse took amazing care of him during the trip. She was extremely soft with him to make sure he was comfortable the entire trip. All 3 of them of them seemed to care deeply about their job and what they do for families I would recommend anybody needing this type of service to get this crew of people.
Ramilyn Aquino
May 25, 2023Very accommodating From the time I made transaction with this company. Lindsey the customer service, to Nurse Linda who always give update during the travel, and Yhou and William. We had a little inconvenience when we arrived to the airport where my mom to be dropped off but these people were all very patient understandable they did not left us until my mom is safely onboard. I am very thankful to them.
Patricia Thompson
May 22, 2023From the time we chose MedLink they were compassionate and efficient sharing information on their services which supported our needs. The team arrived on time and worked well together as we left the hospital room and loaded into the van. Comfort for my daughter who has a C1injury was paramount. Lisa oriented us re the vehicle and how the trip from MO to WI would proceed. Lisa paid close attention to my daughter's medical needs, her physical and emotional comfort. The team also made me comfortable in the van. Drivers were safe which added to my comfort. Lisa and I shared mutual interests while riding through the countryside. The trip took 8 hours and 19 min. A very efficient time. The team unloaded us and the guys had to carry my daughter up 6 Stairs to enter the home. Once my daughter was safely settled in her recliner, our belongings were unloaded . Then we had to say goodbye to friends who gave us great care .
Karin George
May 22, 2023Medlink and the crew took great care of my mother with great patience and humor. Moving her from state to state seemed impossible given my mother's medical needs and Medlink made it possible and less stressful. Mom is closeby now and her last days can be calmer.
Honey Pabst
May 21, 2023Very happy with this service.
Peter Wolcott
May 19, 2023All three crewmembers were utterly professional in every sense of the word. They made the trip enjoyable, and were very attentive to me during that transfer. They did a fantastic job and please share this review with them. Sincerely, PeteWolcott, MA, MS
Carrie Friend
May 19, 2023The three man team on our transport was excellent. We would highly recommend this company. The whole experience was very well organized and executed. Thank you for making it easy!
Emily Kabzinski
May 17, 2023Nurse Lisa was so personable to my brother. She kept me informed the whole 16 hours. She was awesome when I met them at the nursing home my brother was coming too. Helped with everything. The drivers were awesome.
Renee Cail
May 17, 2023Your staff made my aunt and my sister Debbie feel comfortable. They were professional and courteous! I am so pleased. The staff who prepared us for the trip were phenomenal! God bless ACC-Med Link! Renee Cail niece of Martha Smith
Betsy Pittman
May 17, 2023They stopped often enough for food, and bathroom breaks and even bought our food which was unexpected. The over all trip was great. The staff was very nice and courteous. I would highly recommend ACC Medlink!