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Luxury medical transport is an aspect of non-emergency medical transportation. It focuses on the quality of services the client or patient gets to enjoy. Travelling can get quite uncomfortable, especially if it’s a long-distance journey. That can even be more stressful for people in specific conditions that mean that they may require aid. That’s where this type comes into play.

The service ensures that people patronizing the brokers or providers involved get the best possible mode of medical transportation. Thus, the vehicles include large vans, buses, and the appropriate airplanes for interstate travel. Therefore, you or your loved ones don’t have to miss medical outings because of a lack of mobility. One popular option is called the motorcoach.

The Motor Coach Option

A motorcoach isn’t a usual vehicle type for most people. That’s because it’s not one you see as a general transport option because of the size. It’s similar to an RV or what’s known as a motor home, but it usually isn’t as large. However, it’s spacious enough to accommodate patients alongside the necessary medical equipment and the service team.

This vehicle is becoming very popular in the field of non-emergency medical transportation. It has some great features besides the size that makes it suitable for the intended purpose. That includes the spaciousness and the level of comfort it affords the patient. Therefore, it’s gaining much traction, and that’s why it’s worth being mentioned.

Benefits of Having Functionality with Luxury

When some individuals hear about these services, they erroneously think there’d be little or no functionality. However, that’s not the case with luxury medical transportation. That’s because it combines the usefulness of the generally expected features with the pleasantness of premium assistance. Subsequently, we’ll discuss some of the benefits it provides.

1.  Professional Care Services

Though the presence of professionals is mandatory in emergency services, some people don’t prioritize it for non-emergency. These people may include EMTs, nurses, or others with relevant training in first aid and necessary skills. However, the functionality dictates that appropriate healthcare personnel be on the team when transporting people, not only in luxury care.

2.  Availability of Necessary Medical Equipment

The patients differ, and so do their conditions. That’s why being prepared for anything is essential for brokers and service providers. Thus, they ensure that the necessary equipment and medical supplies are available for every trip they take. That includes but isn’t limited to things like ventilators, nebulizers, wheelchair ramps, and general first-aid kits.

3.  Suitability and Comfort

Ultimately, one of the primary reasons for using luxury medical transport is comfort and suitability. There’s top-notch convenience because the care providers ensure the clients don’t have to endure the trip but enjoy it. That’s because it has features including a comfortable bed, entertainment source like a TV, and a refrigerator.

Choosing the Right Service Provider

Having seen some beneficial reasons to use this service, it’s also vital to have tips for choosing the right service provider. It includes verifying the broker and checking reviews if possible. Then, find out the type of vehicle they use and confirm that the staff are well-trained and equipped for emergencies that may arise. Ultimately, the goal is to secure the best medical transport company for you or your loved one.

Non-emergency medical transportation (NEMT) is a branch of medical transportation services tailored to patients and healthcare beneficiaries that face unique barriers to meeting their medical appointments. Some of the barriers are no valid drivers’ license, no functional vehicle, and inability to travel due to physical, mental, cognitive, and developmental challenges.

NEMT as it is popularly called is designed for Medicaid beneficiaries. The services covered are not treated as an emergency, although they are still important and helpful. Consequently, the transportation services for this purpose are all included as Medicaid benefits.

Non-emergency medical transport services are tailored to medical appointments or non-emergent care attention. Emergency care is an event that puts the health and life of a Medicaid beneficiary at risk, thus requiring immediate treatment. Therefore, real emergencies are caused by serious symptoms. Symptoms that could be life-threatening such as a heart attack, internal laceration, or serious trauma.

In a paper published by AHA in 2017 titled “Transportation and the Role of Hospitals”, the findings revealed how health is impacted by social determinants. About 3.6 million people have no medical access because they cannot transport themselves to appointments.

About 4% of children miss their medical appointments due to transportation logistics. Hence, transportation is a major hindrance, in fact, the third reason why a lot of patients miss their medical appointments. These social factors have virtually nothing to do with the four walls of a hospital.

NEMT providers move patients to and from appointments. They must decide the best and appropriate form of transportation to do that. Their services also cover all the expenses incurred during the transportation of the patient.

NEMT is focused on getting patients to their appointments while doing that inexpensively and conveniently. Medicaid beneficiaries who require regular check-ups will no longer miss their appointments when they use a medical transport service.

Examples of Non-emergency medical transport services include ambulance, wheelchair, stretcher, couriers, and flight.

According to a study on the revenue generated by the ambulance services in New York from 2012-2017, $655,000 was realized in 2012 reaching up to $921,850 in 2017. These incremental earnings resulted in a 140% increase in revenue recorded by this industry within 5 years. By 2021, the revenue projection is expected to hit $1,128,470, equivalent to 172% increase.

This demonstrates the assistance patients get from mobile services, which are very crucial and helpful. The good thing is that ambulance services are also tailored to those that require no time-critical emergency. It is also suitable for those who require basic medical support before getting to their appointments.

Similarly, wheelchair services are also important to patients that cannot support themselves. With wheelchairs, they get the temporary support they need and make their appointments on time.

Also, patients with lingering back pains or spinal cord issues can avail the stretcher as they go for their appointments. The patient lies on the stretcher as he or she is being transported to a healthcare provider.

Couriers are used to transport human organs and blood to their destination while Flight services are used to convey patients that choose to use this alternative to their appointments, including its additional medical services.

Final thoughts

Without NEMT, many patients will continue to struggle to meet their appointments, hurting the aim and objectives of Medicaid and other health initiatives. Quality NEMT services are bridging an important gap and have proved to be a lasting medical assistance solution in medical transportation.

Medical transportation is a significant aspect of healthcare because it helps patients get to where they need to be. Some of those people include the elderly, those with disabilities, and those with other special medical needs. It’s also essential for individuals who can’t drive or don’t have personal vehicles because it increases the ease of mobility.

Types of Medical Transportation

There are two significant types of healthcare transport based on the use. They are the emergency and non-emergency transportations, and we’ll discuss them subsequently to highlight their distinctive features.

➢  Emergency Medical Transportation

The emergency aspect is the most popular type because it’s for cases that need urgent medical attention. It’s also for transporting patients facing severe complications, and they are classified as either basic or advanced life support. Therefore, it requires skilled professionals like paramedics as people may require assistance during transit.

That may include the use of oxygen tanks, vital signs monitoring, and administering shots like adrenaline. The common ones include the ambulance services we all know. However, we appreciated this type and the non-emergency transport more at the peak of COVID-19, when patients had to be moved to other locations.

➢  Non-Emergency Medical Transportation

Contrarily, this type of medical transportation is for patients without urgent complications. That means there’s no need for any hurry because they don’t require immediate medical attention. It’s mostly for individuals with scheduled appointments like surgery, check-ups, or filling prescriptions. However, there are other applications, provided it’s not an emergency.

They could either be for ambulatory people, i.e., those who can walk with little or no aid, and those who can’t. Thus, there’s room to offer the necessary assistance, so it also requires trained staff. It’s also essential for the service providers to have the expected equipment to ease the transit process for the patients. Other aspects include medical flights and courier services.

The Transportation Barrier

One of the most significant barriers to healthcare access is the lack of mobility. That’s because it results in delayed care, rescheduled or missed appointments, and missed or delayed medication use. It’s especially detrimental in emergencies or cases of chronic illness and leads to poor health outcomes.

That’s why this issue needs more attention than people realize. Though other factors may pose more prominent hindrances to good health, it’s necessary to tackle the area of transportation. Additionally, researchers hope to carry out more studies to measure the specific impact of these barriers on clinical outcomes.

Benefits of Promoting Healthcare Access

These transportation methods mentioned earlier aim to improve healthcare access for everyone and promote equity. That way, patients can get the necessary medical attention regardless of their physical or financial conditions. Beyond that, it has other benefits, including patient convenience and better health outcomes.


Ultimately, medical transportation services crucially serve society presently, especially the geriatric population. It helps to decrease the need for more intensive healthcare services, especially for non-emergency cases. Thus, patients, caregivers, and health professionals need to understand and embrace its use for better outcomes.

Elite medical transport companies have experience in conveying patients to and from the hospital, including those on wheelchairs. They take a lot of safety measures to ensure that every patient reaches medical facilities without hassles.

Prioritizing safety

When leaving your loved one to the care of a NEMT (Non-Emergency Medical Transport) professional, you might get scared that the patient will get into trouble along the way. The fear is even worse for patients using wheelchairs.

Luckily, elite medical transport firms prioritize safety when transporting their patients. They have specialized devices for lifting the wheelchair into and out of the vehicles.

Before starting a trip, the employee fixes the wheelchair to the vehicle’s interior using lock brakes. In addition, patients should fasten their seatbelts throughout the journey to avoid injury during transfer.

Ensuring safety with experience

Patients on wheelchairs easily get injured during the transfer process. However, the NEMT provider’s role is to give passengers an optimum level of comfort and safety during the journey.

Furthermore, elite medical transport providers install modern tools in their vehicles to keep passengers safe. After getting the wheelchair into a NEMT vehicle, an employee locks the wheelchair in and secures it to the vehicle. The wheelchair must be locked when the patient is sitting uprightly in a wheelchair.

Sticking to the rules and allowing people to raise their concerns

Virtually every state in the US has passed a traffic law to ensure passengers and drivers fasten their seatbelts while driving. The same rule applies to patients in wheelchairs. The passenger fastens the lap and shoulder belt around the shoulder, chest, and pelvis before the trip starts.

The primary objective of putting on seatbelts is to avoid potential hazards. However, some wheelchairs use seatbelts that have not undergone a crash test. For this reason, many elite medical transport services use WC-compliant seatbelts for safety purposes.

Wheelchairs are fixed to the vehicles using a four-point tie-down system to keep them in position. Mounting brackets to the wheelchair’s bottom restricts movements, thus enhancing safety. Patronizing an elite medical transport company ensures that patients on wheelchairs are safe from potential hazards.

Safety considerations when a patient in a wheelchair is taking an air flight

According to the Americans with Disabilities Act, no person should suffer prejudice on account of their disability with regards to employment, public services, and accommodation. Patients who rely heavily on wheelchairs are also allowed to travel on airplanes. However, they need assistance getting to and from their seats on an aircraft.

Airline companies often make available aisle chairs – small wheelchairs for conveying disabled passengers from their wheelchairs to an aircraft seat. Elite medical transport firms provide employees to help you deplane and enplane safely using an aisle chair. An immobile individual can also access the toilet with this device.

Wrapping Up

Patients on wheelchairs are at increased risk of sustaining injuries when they are being transported. Since safety is a priority, elite medical transport ensures that adequate measures are put in place to guarantee that patients enjoy their trips to and from the hospital both safely and conveniently.

Many times, patients with chronic ailments need transportation over long distances. Sometimes, it’s for an urgent medical appointment, like a meeting with a specialist in a hospital far away from home. Other times, it can be for other important purposes.

These kinds of circumstances are usually stressful for both the patient and family or caregiver. It can also create anxiety for the patient, and this can inflict adverse effects on their current medical state.

Regardless of whatever situation you might find yourself in, you can always leverage the services of a cross-country medical transport service to attend to you or your loved one’s medical transport needs. These service providers make an extra effort to ensure that their riders get the best care every time they’re called upon.

Cross country medical transport services ensure to transport their patients comfortably, safely, and on time. They also provide certified expert medical attention to care for and alleviate patients of whatever distress they might have during the trip.

There are numerous benefits to gain when you incorporate the services of cross-country medical transport for you or your loved one’s medical appointments. Below are some key reasons why this service is an excellent choice.

Why Cross-Country Medical Transport Service is Ideal

The need for long-distance medical transportation cannot be over-emphasized. They are often required by older patients and people with chronic ailments, who need to travel over long distances for various medical appointments. Cross country medical transport services are usually ideal for this purpose and here are a few key reasons:


Oftentimes, patients in critical health conditions are not flight fit. Also, they may not be in the best condition to travel in your private vehicle or via mainstream public transport since these options may not properly cater to their safety and comfort needs. As such it is best to incorporate a dedicated service provider you can trust with the task. This is where cross-country medical transport services come in handy.

Besides comfort and safety, these service providers ensure to provide basic amenities like stretchers and wheelchairs for their patients. Additional services like this help to ease patient’s mobility in and out of the vehicle. They also provide other cool features like music systems, cable-enabled television sets and more, to increase patient’s comfort during the trip.

On-the-trip Health-care Services

It can be draining to journey to faraway locations to meet medical appointments. This challenge often creates anxiety for the patient, and it can worsen their medical state. As such, the need to have standby professional medical assistance is pivotal.

Cross country medical transportation agencies ensure to integrate the accompaniment of a medical expert alongside patients. This way, they can keep close tags and monitor the health status of the patient and offer relevant assistance when needed, while on the trip. This way, patients can relax and enjoy their trip without worrying over fears of any kind of complications arising during transit.

Increased Safety and Security

Safety and security are major concerns when transporting sick patients. However, by using the services of a cross-country medical transport company, you don’t have to worry about such things as safety and security. These service providers integrate advanced safety and security measures to ensure that your loved ones enjoy a safe and secure transit. Among other measures, they incorporate vehicle tracking systems, round-the-clock radio communication with the driver, and more.

These measures are put in place to ensure that your loved ones receive the best care and security. You don’t even have to worry about how you or your loved ones are faring because you will be updated at regular intervals, or on request.

Healthcare services gained more recognition in the past year than it has in recent times. It’s no secret that the COVID-19 pandemic revealed many more loopholes than we’d like to admit. One such area is non-emergency medical transportation. It presents a global issue because only a few people are aware of its importance.

The Importance of This Service

This type of transportation service is an essential aspect of Medicaid. That’s because it provides a solution for people facing specific barriers. That includes those unable to get to medical establishments like hospitals and pharmacies without assistance. Thus, it helps reduce the number of missed appointments for such a population.

The Available Market

Nonetheless, many ignore this aspect of healthcare because they think it’s insignificant. Contrarily, there’s more potential than people realize, as the vulnerable population consists of a considerable fraction of our societies. According to the Research and Markets report for 2021, it has a growth rate of about 6.4%.

That shows the number of people in need of these transportation brokerage services, and it’s significant. Those involved include people with specific disabilities, and the regular facilities don’t meet their transportation needs. Therefore, we need to embrace this part of healthcare to provide appropriate aid.

Benefits of Non-emergency Medical Transportation

The primary functional role is in providing specific people under the Medicaid plan with means of motility. Besides that, non-emergency medical transportation has several advantages which impact the health of the people involved. Subsequently, we’ll discuss some of these benefits.

1.   Improved Healthcare Access

One primary reason for most missed medical appointments of disadvantaged individuals is the inability to get there. That presents a significant factor for declining health in such a population. According to the 2009 study on transportation brokerage by Kim et al, the availability of this service helps to improve their healthcare access.

2.   Reduced Family Dependence

Most people who require specific assistance depend on others for help, whether family members or friends. The dependency usually makes them feel burdensome, which adds emotional stress to their condition. The medical transportation resolves that as they have alternative aid. Thus, the patients’ caretakers get relief while they maintain some independence.

3.   Quality Health Transportation Services

Using a transportation brokerage service ensures that these people get treated well. That’s because there’s a structure the providers follow as opposed to hiring other means. It consists of experienced drivers and caretakers or nurses. They have the knowledge and equipment to help appropriately, anticipating patients’ needs.

The Scope of Non-emergency Medical Transportation Services

The essence of the solution provided by the medical transportation brokerage outfits involved is to give aid. They’re vital because it helps provide services to those without sufficient Medicaid coverage. Thus, reducing the burden on the government while ensuring access to non-beneficiaries.

Ultimately, many Americans fall within the category of people who need these services. That’s why there’s an increasing need for non-emergency medical transportation. The structure varies in different states and areas but with similar basics, including appropriate vehicles and equipment.

In recent times, medical transport services have been instrumental in helping patients get medical care on time. During emergencies, medical transport services play a huge role in saving lives as accident casualties can access medical services immediately.

These transport services also bridge the distance barrier between a health facility and the patient. For example, patients who need to travel long distances for medical appointments usually find it difficult. But, with long-distance ambulances, patients can get better access to medical care.

In clear terms, Medical Transport Services provides a patient with professional medical care while in transit. They aim to keep the patient stable while they get transferred to a health facility for more specialized care. Services rendered to patients while using medical transport include basic life support and advanced life support.

There are different types of Medical Transport Services:

  1. Emergency Medical Transport Services (EMTs): This transport service is crucial during emergencies. Here, the transport system is fitted with lifesaving equipment needed to manage the condition of the patient while in transit. There are two basic types of emergency medical transport services;

Ambulatory Transport conveys patients who can walk or those who only need basic help to and from a health facility. Patients who have critical conditions cannot use this service. Depending on the distance of travel for a medical appointment, a patient can use any of the below listed ambulatory services;

Benefits of Medical Transport Services

Medical transport is essential to patients in a lot of ways;

  1. Patients have access to medical care 24/7
  2. Recovering patients who cannot walk can avail transport services for their mobility
  3. Patients scheduled for medical appointments in another state can use the long-distance ambulance

Final Words

Depending on what medical needs a patient has, there are different medical transport services available. During emergencies, patients can leverage the EMTs – while non-emergency conditions are better managed by NEMT’s.

Access to medical care is a major challenge patients face daily. This limitation is usually because of transportation barriers to and from a hospital. An ideal solution to arrest this problem would be the use of non-emergency medical transport.

What is Non-Emergency Medical Transport?

Non-Emergency Medical Transport provides patients with less critical conditions transportation services. For example, if a loved one needs to visit the hospital for a medical examination – non-emergency transport caters for that. 

While in transit, non-emergency medical transport avails patients of basic medical care such as chest compression procedures, access to ventilators, and other basic support services.

Why do Patients Need Non-Emergency Medical Transport?  

Although the core aim of non-emergency medical transport is to eliminate transportation barriers, here are other reasons patients need the transport system;

Patients with physical or mental constraints are not fit to drive themselves to the hospital. This is because they risk their health and might not safely get to their destination.

Also, people with no valid driver’s license cannot transport their loved ones or themselves to the hospital, as this is unlawful. 

Additionally, people with no personal vehicle are also likely to miss medical appointments. Therefore, patients can leverage non-emergency medical transport to improve access to medical care.

How Non-Emergency Medical Transport Works?

The non-emergency medical transport works seamlessly. Patients can book their transport via a website or a phone number. Moreover, the transport system is saddled with the responsibility of conveying them to and from their preferred destination. And regardless of where they are transiting to, they get access to special care on board.

Examples of Non-Emergency Medical Transport’s Role?

There are many examples of how non-emergency medical transport plays a significant role in the healthcare industry;

Ambulatory surgery, also known as outpatient surgery, is an excellent example to describe this role. Here, a patient gets discharged the same day they had surgery. Hence, there’s a need for non-emergency transport to convey them back to their home. 

Another suitable example is postoperative appointments. This appointment is for patients recovering from a surgical procedure. Here, the doctor schedules an appointment covering examination of wounds, removal of staples, and other special care for the patient. Considering that the patient cannot transit themselves to and from such appointments – non-emergency medical transport comes in handy. 

Different Types of Non-Emergency Medical Transport

  1. Ambulatory Transport – This covers transport options such as the air, rail, or road. Patients can choose from these options depending on what their immediate health and monetary needs are.
  2. Wheel Chair Transport Services – This type of transport provides basic support for patients who cannot walk. Also, the transport vehicle can accommodate the patient’s wheelchair. CPR (Cardiopulmonary resuscitation) certified drivers operate the wheelchair on board. 
  3. Courier Transport Services – This medical transport helps transport biological specimens, organs, and blood to a preferred destination for medical procedures. 


Non-emergency medical transport is a vital service that is critical to tackling transportation issues faced by patients. Patients with no life-threatening conditions can use the services to transit themselves to and from the hospital; both safely and conveniently.