Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Betty Lewis
March 5, 2021Outstanding service in every part. Ambulance, personnel!
Jonathan (jed) Dowell
March 3, 2021The whole crew was terrific - very personable and put my Mom at ease. The trip went as well as I could imagine!
Shelby Ramsey
February 21, 2021Your crew was so professional and helpful! My grandmother was apprehensive to travel as she has dementia, but they made her feel safe and secure. She was so happy when she arrived after a 12 hour drive! I would recommend ACC Medlink to anyone.
Kimberly Rediger
February 15, 2021Amazing care for my mom and kept in contact with me. I was confident mom was in excellent care
Joana Xipolitas
February 10, 2021My father was very ill and in Florida. We needed immediate medical transportation to get him back to his home state. I made a phone call after researching this type of company and spoke with Maria. She was amazing, empathetic, and very efficient. They coordinated everything so quickly. Within a matter of hours, my father was picked up and taken home. This was an absolutely amazing experience- one that my family and I will never forget. This company answered and honored my fathers request to get back home. I am forever grateful.
Richard Seidner
February 9, 2021All went very well. Crew catered to me and my wife in many requests. Jan, our on board nurse, amazing. Very attentive. Great drivers. Made a necessary need, excellent.
Ken Mcmillan
February 9, 2021From the moment they arrived, to pick up our Mom to the final destination 15 hours later... your entire 3-person team was amazing. Eric our Nurse came in first to assess her vitals. He wore a mask and listened to all our concerns. From that moment on, he said he was here to help us make the 15-hour transport as smooth as possible. He kept reinforcing that he was there for us and to let him know if there was ANYTHING at all that we needed or was concerned about. This was very comforting as we were extremely nervous. The 2 drivers [Steve & Bruce] were just as supportive asking how Mom was doing and were so careful in how they handled the vehicle. Our trip included a snowstorm, ice storm and finally rain. All the time I felt they managed the road conditions with care and safety first. Thank you to all 3 for making a stressful situation so comfortable.
Stephanie Lamphere
February 9, 2021When my mother in law needed a cross-country medical transport from her skilled nursing facility in Florida to Mayo Clinic in Minnesota for a major surgery, ACC MedLink came to the rescue! The transport coordinators were efficient, professional and courteous and set up all of the logistics for the trip with less than 1 week's notice. My mother in law had a comfortable and fun ride up North and had a successful surgery! Thank you ACC Medlink for a great experience all around!
Lisa Marino
February 9, 2021The whole experience was wonderful! Everyone was professional, courteous and eager to help. Thank you!
Hugh Drohan
February 9, 2021From initial contact through successful transport of my daughter, the team at Medlink was responsive with the sense of urgency the situation required. They demonstrated cohesive teamwork, comprehensive follow-up and clarity in communication. They understood the stress our family was experiencing and guided us through the entire decision process in a smooth compassionate manner. I hope to never need Medlink's services again but if I do or anyone else I know does, they will be my recommendation without hesitation. Impressive group indeed.