Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Margie Pryor
December 19, 2020The crew were amazing and took excellent care of my mom! Highly recommend.
Joseph Sergi
December 17, 2020CarolAnne and the entire team performed at a very high level of service. CarolAnne demonstrated superior patience with what was at times a slow responding facility. She assisted me with moving the transportation forward and getting it scheduled...fabulous work! Very professional. Danny, the Med Tech was outstanding as well, ensuring I received updates at the appropriate duration throughout the ride. The other crew members were professional and courteous going the extra mile to ensure family members had adequate time with my aunt prior to be quarantined. Great teamwork!
Todd Barnes
December 17, 2020We appreciate the care that Jessica received from everyone involved in the trip from Shreveport to Pensacola. Jessica felt comfortable and at ease. Thanks to everyone involved!
Robin Weiser
December 17, 2020Everything was seamless. Owen helped make a very difficult situation turn out well. He went overboard to accommodate. Couldn't have been more reassured and pleased. In addition, the crew was prompt and efficient.
David Cohan
December 3, 2020I have already told several people that ACC Medlink is among the most professional, friendly, and customer-service oriented companies I have ever dealt with. Extremely professional, all services were delivered as promised, and great communication throughout. My dad was transported from a long term care provider in VA to one in NJ, and I told both homes that they should keep your contact info on file so they can recommend you to others who may be in need of this service. I cannot recommend ACC Medlink highly enough. Well done.
Linda Micheel
December 3, 2020My mother's husband passed away in October. She always said if he passed first she wanted to be back in Iowa. I don't know how else I would have gotten her back here. Being transported by MCC allowed me to just spend the time with my mom and not worry about details. The crew were all so kind and courteous. We couldn't have had a better trip. THANK YOU ALL!
Jean Flowers
December 3, 2020We were hesitant to use a company that we didn't really know much about except for the fact that they were prompt with their response and followed up on every question we had. It is a great service, especially now with those of us wanting to have our loved ones closer to us and being unsure of how to transport them in their fragile state.
Alan Coyne
November 16, 2020Debbie and Owen were very professional, courteous and very helpful. They made the trip completely successful and quick from CT to VA on Monday night /Tuesday morning (11/9-10). I had experienced no anxiety, which is big for me. Thank you very much!
Sarah Emde-myers
November 10, 2020The entire process was smooth, Beth did an amazing job of helping me expedite my fathers' transport by a couple of weeks! The crew was considerate of my father's condition and very careful, very considerate. It couldn't have gone smoother and I'm so grateful!
Liudmila Kondakova
November 10, 2020My experience with MedLink was excellent, I am glad I chose this company. I am grateful to everybody I worked on this trip, they helped me with everything and the trip was much easier than I anticipated and even pleasant and memorable. Please give my thanks and very good regards to Helen, Jadan, Justin and Shaun.