Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Aaron Till
June 15, 2020ACC Medlink was incredible. The follow up and drivers were fantastic. Our situation with a family member was very challenging for transport and ACC handled with ease. Highly recommend!! Aaron T
Michelle Marge
June 15, 2020Lori We were so happy we had Lori to accompany my grandmother on her cross country trip. She was extremely caring to her and was great at communicating with us (the family) throughout the trip giving me updates continuously. Maria Our coordinator for the trip was also amazing. Selecting the perfect transport nurse, answering my questions throughout the process, and communicate if and coordinating with both send and receiving facilitates. Both facilities told me they were very happy With the communication. Everyone at ACC made the transport easy, seamless and with minimal stress on my side.
Douglas Suriano
June 14, 2020The entire ACC Medlink team was courteous, professional and respectful from the first call all the way through transport of my mother-in-law. They provided a dignified experience in a very stressful time.
Steve Schultz
June 12, 2020During the special trying time of the virus Medlink worked with us over a period of weeks to pick up my mom who is 100. Coordination was difficult because she went from the hospital to an associate medical facility/rehabilitation. Still Medlink kept in touch and overcame every roadblock by the medical profession. Your team and effort made it much easier. What is more they were on the dot date and time of arrival. We asked that the team call us one hour out, they did so, allowing us to be at the destination to meet my mother's arrival. We could not ask for better service by anyone. We highly recommend Medlink to anyone who wants to be worry free of transportation of a loved one - state to state.
Ed Musall
June 11, 2020We are completely satisfied with our choice of ACC Medlink to transport my father from Ft. Lauderdale to Dallas. The whole interaction was positive. The van and their equipment was high quality and in excellent condition. Eric the medic gave us feedback throughout the trip and my father was comfortable the whole way.
Tracey English
June 10, 2020Working with ACC MedLink was top notch - from the first phone call to dropping off my 82 year old mother at her new residence, every person was unfailingly polite, professional, and caring. My mother, who had recently broken 2 major bones and was immobile except for one arm, felt the same and was very happy with the entire 15 hour trip. I can't remember the last time I worked with any company that was this professional and responsive - as well as gracious. From every person I spoke with on the phone to Michael, Donny and Roberto who took such care in getting her here safe and sound, I cannot thank you all enough. It was a perfect trip during a very difficult time. Thank you all, T English, Colorado
Philip Fournier
June 6, 2020I can't thank you enough. Unfortunately my dad passed away June 1st. But he was surrounded by his children. This would not of been possible with you all. Thank you so very much. The Fournier Family
Deanne Ross
May 29, 2020The drivers were very professional and courteous as well as the staff I spoke to initially, Jessica and Maria, they were quick responding and friendly. They gave us a courtesy discount for my father being a veteran and it was well appreciated!
Carl Bolno
May 25, 2020If I could give ACC 6 stars I would. In these times of companies "that don't preform" ACC delivered from start to finish,. They take the process "out of your hands" when you need help the most. They met every requirement I asked of them and never flinched. When you are going thru a "bad" situation and need transportation....USE THEM!!!!
Deborah Mccue
May 22, 2020I was very concerned because my mother is 90 years old and has quite a few health problems. The women that drove her were absolutely wonderful. They not only took great care of her, they kept me updated for the whole trip. You have 2 wonderful employees