Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Kyle Gorden

August 5, 2020
(5/5)
Customer Review:

Transported my stepfather Stephen W Higdon. My mother rode along and was VERY APPRECIATIVE of the services provided. She especially wanted to recognize Jim Parker, Desmond Harley, and Eric Odroniec for the services. They were courteous and respectful and took good care of my dad. Thank you.

Why they chose us: Sorry, Nothing To Compare To But Very Courteous And Respectful Folks

Francis Dumont

August 5, 2020
(5/5)
Customer Review:

I had planned to move my Mom across country (CT to CA), nursing home to nursing home in early March. I had to abruptly cancel at the last minute due to COVID and we thought the transfer could never be realized. I am still stunned that ACC was able to pull it off so successfully via commercial air escort. I was impressed from the start based on ACC's responsiveness (Maria in particular). Justin accompanied my Mom and could not have been more professional. He was calm, organized, and kept me up to date. Mom (a known tough customer) told me how great Justin was without even being prompted. I highly recommend ACC for anyone that needs this type of support.

Why they chose us: Reviews And Responsiveness. Price Was Comparable Amongst Reputable Providers.

Jocelyn Watson

July 31, 2020
(5/5)
Customer Review:

ACC Medlink worked with me to transport my mom short notice from North Carolina to Ohio. While I hope I never need to use medical transport again, if I do, I will absolutely use ACC Medlink.

Why they chose us: Recommended By A Place For Mom

Sue Gostanian

July 29, 2020
(5/5)
Customer Review:

What could have been a very stressful trip for my husband was anything but!

Why they chose us: Recommendation

Benjamin Lozano

July 29, 2020
(5/5)
Customer Review:

Amazing team. They got my son back home and took extreme car of him. He said care was better than hospital.

Why they chose us: Quality

June Barrelle

July 24, 2020
(5/5)
Customer Review:

This was a very difficult situation with our relative being out of state and not able to communicate due to a stroke. Not to mention the obstacles of COVID. The coordinators were amazing: Informative, reliable always answering the phone. Was given a quote for services; I considered it to be extremely reasonable, especially due to the distance and timing. I would have expected far more than quoted. Thank you all for such an outstanding service. I would recommend ACC Medlink to everyone.

Why they chose us: Veteran Owned Caught My Eye, Called For Information And The Customer Service Was Outstanding. Answered Everything And Informed Me Of Everything Elsei Needed.

Michele Shelton

July 23, 2020
(5/5)
Customer Review:

We were so pleased with your transport team and your diligence to make this happen. This literally saved Elisha's life!! Thank you for being there and working this out for our family so quickly! May God bless you ALL!!!

Why they chose us: Expedient Quality Service

Kimberly Young

July 17, 2020
(5/5)
Customer Review:

I cannot say Thank You enough for the outstanding and excellent service we experienced with ACC.

Why they chose us: Excellent Reviews From Previous Customers. After Submitting An Online Quote I Promptly Received An Email Response With Quote. I Called Them And Was Greeted With Friendly, Caring, And Compassionate Csr, Kaylie, That Explained Every Detail And Answered All My Questions. My Dad Needed To Be Transported From West Virginia Back Home To Louisiana. Once He Was Cleared For Transport He Was Booked And On The Way Within 72 Hours For Ground Transport. The Medic, Jesse, Was Super Caring And Updated Us Throughout The Duration Of Travel.

Barbara Hornstein

July 16, 2020
(5/5)
Customer Review:

Truly a perfect option for my mom. She couldn't fly from Florida to Maryland. She is perfectly healthy but we did not want her to have any exposure to COVID-19. Thank you for an awesome experience

Why they chose us: Quality And Reviews

Carol Hobaugh

July 15, 2020
(5/5)
Customer Review:

Everything with the transport happened as represented and on schedule. The Drivers knew exactly what they were doing. The attending nurse verified all medications prior to departure. She was exceptional and cared for my brother throughout the night. He was in good hands.

Why they chose us: Availability
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