Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Kyle Gorden
August 5, 2020Transported my stepfather Stephen W Higdon. My mother rode along and was VERY APPRECIATIVE of the services provided. She especially wanted to recognize Jim Parker, Desmond Harley, and Eric Odroniec for the services. They were courteous and respectful and took good care of my dad. Thank you.
Francis Dumont
August 5, 2020I had planned to move my Mom across country (CT to CA), nursing home to nursing home in early March. I had to abruptly cancel at the last minute due to COVID and we thought the transfer could never be realized. I am still stunned that ACC was able to pull it off so successfully via commercial air escort. I was impressed from the start based on ACC's responsiveness (Maria in particular). Justin accompanied my Mom and could not have been more professional. He was calm, organized, and kept me up to date. Mom (a known tough customer) told me how great Justin was without even being prompted. I highly recommend ACC for anyone that needs this type of support.
Jocelyn Watson
July 31, 2020ACC Medlink worked with me to transport my mom short notice from North Carolina to Ohio. While I hope I never need to use medical transport again, if I do, I will absolutely use ACC Medlink.
Sue Gostanian
July 29, 2020What could have been a very stressful trip for my husband was anything but!
Benjamin Lozano
July 29, 2020Amazing team. They got my son back home and took extreme car of him. He said care was better than hospital.
June Barrelle
July 24, 2020This was a very difficult situation with our relative being out of state and not able to communicate due to a stroke. Not to mention the obstacles of COVID. The coordinators were amazing: Informative, reliable always answering the phone. Was given a quote for services; I considered it to be extremely reasonable, especially due to the distance and timing. I would have expected far more than quoted. Thank you all for such an outstanding service. I would recommend ACC Medlink to everyone.
Michele Shelton
July 23, 2020We were so pleased with your transport team and your diligence to make this happen. This literally saved Elisha's life!! Thank you for being there and working this out for our family so quickly! May God bless you ALL!!!
Kimberly Young
July 17, 2020I cannot say Thank You enough for the outstanding and excellent service we experienced with ACC.
Barbara Hornstein
July 16, 2020Truly a perfect option for my mom. She couldn't fly from Florida to Maryland. She is perfectly healthy but we did not want her to have any exposure to COVID-19. Thank you for an awesome experience
Carol Hobaugh
July 15, 2020Everything with the transport happened as represented and on schedule. The Drivers knew exactly what they were doing. The attending nurse verified all medications prior to departure. She was exceptional and cared for my brother throughout the night. He was in good hands.