Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Ed Musall
June 11, 2020We are completely satisfied with our choice of ACC Medlink to transport my father from Ft. Lauderdale to Dallas. The whole interaction was positive. The van and their equipment was high quality and in excellent condition. Eric the medic gave us feedback throughout the trip and my father was comfortable the whole way.
Tracey English
June 10, 2020Working with ACC MedLink was top notch - from the first phone call to dropping off my 82 year old mother at her new residence, every person was unfailingly polite, professional, and caring. My mother, who had recently broken 2 major bones and was immobile except for one arm, felt the same and was very happy with the entire 15 hour trip. I can't remember the last time I worked with any company that was this professional and responsive - as well as gracious. From every person I spoke with on the phone to Michael, Donny and Roberto who took such care in getting her here safe and sound, I cannot thank you all enough. It was a perfect trip during a very difficult time. Thank you all, T English, Colorado
Philip Fournier
June 6, 2020I can't thank you enough. Unfortunately my dad passed away June 1st. But he was surrounded by his children. This would not of been possible with you all. Thank you so very much. The Fournier Family
Deanne Ross
May 29, 2020The drivers were very professional and courteous as well as the staff I spoke to initially, Jessica and Maria, they were quick responding and friendly. They gave us a courtesy discount for my father being a veteran and it was well appreciated!
Carl Bolno
May 25, 2020If I could give ACC 6 stars I would. In these times of companies "that don't preform" ACC delivered from start to finish,. They take the process "out of your hands" when you need help the most. They met every requirement I asked of them and never flinched. When you are going thru a "bad" situation and need transportation....USE THEM!!!!
Deborah Mccue
May 22, 2020I was very concerned because my mother is 90 years old and has quite a few health problems. The women that drove her were absolutely wonderful. They not only took great care of her, they kept me updated for the whole trip. You have 2 wonderful employees
Tonya Hart
May 11, 2020Both guys were really great. I don't remember the driver's name, but he was very friendly. Michael, who assisted my aunt made us relaxed and knew she was in good hands.
Kris Kirkbride
May 9, 2020Very professional crew, timely, kept me updated on arrival time. Took good care of my mom.
Karen Adams Nowak
May 7, 2020Nurse Keene was kind, caring and professional. They took great care of my dad and called me several times throughout the trip to keep me updated. When they arrived they safely transferred him to his waiting rented hospital bed! I am very grateful for nurse cane and the driver who is super friendly as well Manuel DeJesus! Thanks again for having such a wonderful service and such great and dedicated staff!!
Karin Young
May 5, 2020Tom and Jonathan were outstanding. They took excellent care of my dad. Even got him the turkey dinner he wanted. How they found it I don't know since we're on Covid lockdown with the restaurants.