Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Patricia Nizzere
July 10, 2020Eric made my 97 year old Mom very comfortable in an otherwise uncomfortable situation. He is a very caring person who is made for this job. David's driving skills were perfect and I am a very hard person to please when it comes to driving! David is also a very caring person who made my Mom very comfortable.
Michael Sunderman
July 9, 2020Long trip for my 95 year old mother(Indiana to South Carolina). Attentive, flexible, good accommodations. Made a possible nightmare into a good experience.
Joseph Goldman
July 8, 2020Our trip was very long. Since we had to divert I-95 due to an accident we arrived home at 3:30 a m . Our care couldn't have been better. Would definitely recommend with no reservations.
Stefanie Gage
July 6, 2020The staff and crew were EXCELLENT in arranging and working with me to get my step son transported up North. My step son is a Vet and has terminal cancer. We had to change the destination by quite a bit of distance and the company kept the original quote and applied the difference in charges as discount for a Vet! Due to Covid my step son was traveling alone. The crew stayed in touch and even gave him a cell phone to use to check in with me at 1:30 am. it was a HUGE relief to get him transported safely, quickly and professionally. Thank you for a job well done and help in getting a terminal vet home to his family.
Donna Babinski
July 3, 2020This was such a pleasant experience. From first contact via phone, all the way to delivery at our door. The crew was so attentive and kind. I would recommend ACC to anyone.
Larry Caracciolo
July 2, 2020The crew that we worked with to transport my mother from northern Indiana to Texas was without a doubt in my mine BEST IN CLASS. Jan our nurse was attentive to every need my mother had and truly cared about provided her with the best nursing care possible during the trip. Joel and Justin our drivers were great as well. Made us feel at ease the entire trip. Joel and I had some great conversations about sports which made the time go by a bit faster. I was very appreciative of that. Lastly, the office staff was exceptional answering all my questions (and there were many over several weeks leading up to the trip) in full and explaining things in detail. Great group of people. The experience with this trip exceeded my expectations and I 100% recommend ACC Medlink guys to anyone needing to transport someone long distance. Truly a first class operation.
Regina Tyson
June 23, 2020I really appreciated the kindness and care given to my ailing Great Aunt. The communication was excellent keeping me posted from start to finish. We were very please with your service.
Cheryl Steele
June 23, 2020Everyone I talked to or dealt with was wonderful. We had a hiccup as far as coordinations with the movers and needed to change the day of the transport. Since there was a conflict with another transport, they worked to get it all taken care of and were able to change it for us. Before I discovered ACCmedlink, we didn't now how we were going to get my Dad moved. They were a life saver.
Ryan Mohr
June 19, 2020The whole ACC Medlink team was great to work with! They provided prompt and professional service to answer all our questions. The transport team took great care of my grandfather and provided us regular updates on his status and their location during the trip.
Nancy Watson
June 17, 2020We were extremely pleased with ACC Medlink and the professionalism shown throughout the entire process. Evelyn and Maria were very knowledgeable and considerate of my concerns and continued to guide me through each step of the transport for my mother. Danny and Steven arrived on time and were well prepared to receive my mom. They made her comfortable and reassured her that she was in good hands. They put her at ease and that helped me tremendously to know that my mom was secure and well cared for during the entire trip. I would definitely use this company again and would highly recommend others to do so as well!