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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Barbara Moroney

September 17, 2024
(5/5)
Customer Review:

My sister was transported, along with her dog and cat from Colorado to Florida. She and her pets were well cared for.

Why they chose us: Quality- Five Sea Reviews

June Ashley

September 17, 2024
(5/5)
Customer Review:

All was great. Called Michael about 3 1/2 hours after they left for the destination and my mom was doing good and had just fallen asleep. Again, I spoke with him after they took her into the new facility, and she was doing fine. Thank you!

Why they chose us: Online Reviews

Jim O’neal

September 14, 2024
(5/5)
Customer Review:

The crew was excellent and caring. Responded on time and professionally. Made an extra effort on pickup to accommodate a slow facility preparation. Treated my brother with respect and kindness. Best part of the process. I was a little frustrated with the lack of contact from the pre trip information. I had no idea of how the process worked and had to reach out many times to check on the schedule and timing of the trip. Overall I am satisfied with the service.

Why they chose us: Evaluated Competition Chose Medlink

Kim Hatcher

September 13, 2024
(5/5)
Customer Review:

According to the passengers, my Dad and his wife, the transport was awesome. Chris and the drivers did an excellent job and took good care of them on the overnight transport. Would definitely recommend ACC Medlink.

Why they chose us: Reviews And The Staff Was Always Available For Questions.

Thomas Richardson

September 12, 2024
(5/5)
Customer Review:

Very professional, responsive, and easy to work with from start to finish. If we ever have to use this type of service again, we'll definitely choose ACC Medlink.

Why they chose us: Quality And Service

Brennan Hinkle

September 12, 2024
(5/5)
Customer Review:

Great service and care for my 81 yo father with dementia. Made the 7.5 hour journey without a hitch and kept in touch with me via text during the entire ride.

Why they chose us: Reputation

Robert Fox

September 9, 2024
(5/5)
Customer Review:

We didn't know how we were going to transport my mother from Miami to VA for our move and then ACC Medlink was recommended to us. We are so happy with the service and efficiency of the transport. The crew were absolutely amazing and delivered my mother to the home the very next morning. We are very grateful for ACC Medlink!

Why they chose us: Need For Transportation For Dementia Parent

Dora Moore

September 9, 2024
(5/5)
Customer Review:

We used you to transport Mom from Arlington Hts IL to Waukee IA. My sister was able to ride along. Very satisfied and would highly recommend. Crew was great!

Why they chose us: Recommendation

Judith Betancourt

September 9, 2024
(5/5)
Customer Review:

I have to say, the vehicle was beyond excellent, the comfort and was so well equipped and clean. The drivers and the nurse were awesome. Kept me informed about my sister throughout the trip. If I ever need medical transport, it'll definitely be ACC Medlink. Thank you all.

Why they chose us: Price And Quality

Mark Fontana

September 9, 2024
(5/5)
Customer Review:

Outstanding crew and outstanding service, great equipment

Why they chose us: Hospital Social Worker
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