Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Mark Larimer
May 21, 2024They were so professional and they made us so comfortable. I couldn't ask for a better experience.
Todd Barlett
May 20, 2024Drove my sister in law, her husband and their dog from Nevada to Tennessee. Great customer service by your reservations staff. Excellent job and great service by your nurse and the 2 drivers.
Joshua Louie
May 18, 2024First of all, great service and communication from all staff. ACC Medlink was easy to call initially, and they followed through the entire process from understanding our needs, getting us approved, arranging the flight, getting us from the pickup location to the plane, and flying us to our home city. They were able to accommodate our needs despite the very short notice, and we're very grateful for their services and being with us the whole way. I would recommend this service to anyone in dire need of immediate medical transport.
Jan Klein
May 17, 2024Thanks so much to Amber, Jared and Darryl for getting our mom home safe! Amber kept us up to date during the whole trip from Florida to NY. We are so grateful. Ellen K's family
David P
May 16, 2024Excellent service for my mother 440 miles between rehab and nursing facility. Staff/Crew was on point and communicated above expectation throughout entire process. Would hire this team to transport my mother again without hesitation. From scheduling with friendly attentive rep, coordination between facilities to drop off at new home everything was great!
Margaret Layden
May 16, 2024The crew was very courteous and even minimized the fact that one crew member was struck by the person they were transporting. They handled my brother with care and dignity. Thank you very much. I would use ACC Medlink again.
Ron Shaw
May 16, 2024This was a 40+ hour transport for my 80 year old aunt after 2 months in the hospital then skilled nursing rehab, so I was a bit worried how she would hold up. The nurse Julie called me in advance to inquire about my aunt's life and history for talking points, and her likes and dislikes for food, snacks, etc. Julie kept me up to date through out the trip text and pics, and she was amazing with my aunt. They had great conversations, and she made it a very enjoyable trip. Ron
Arlene Force
May 15, 2024We felt safe & comfortable the entire trip. We could not have asked for a better crew!
Judy Zingaro
May 15, 2024Thank you for our safe transport from New York to Delaware
Stephanie Parel
May 14, 2024Our crew did a great job transporting my father-in-law from a rehab facility in Louisville, Kentucky to our home in Orlando, Florida. The process was professional from beginning to end with great communication every step of the way. Thank you for bringing our family peace of mind during a very stressful time.