Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Scott Eggleston
May 28, 2024The crew was great, friendly and very professional. Keith and Mike made a difficult situation (transporting an elderly loved one to memory care) as easy as humanly possible.
Karen Goodney
May 27, 2024Thank you so very much for transporting my father in law from Naples all the way to Massachusetts. The care he received while with you was wonderful. You made a very difficult trip so much easier and we cannot even begin to describe how appreciative we are. Sincerely Jim and Karen Goodney
Peggy Bellar
May 24, 2024I had to move my mother from Florida to New York. She was extremely ill and in a lot of pain. The thought of being in a medical transport for 18 hours under these circumstances filled me with dread. But, the nurse and drivers of this excellent crew alleviated my fears almost immediately. Jan was our nurse and it is impossible to imagine any person who could've cared for my mother and a more compassionate, dignified, loving and beautiful way. She cared for my mother as if it were her own daughter. The drivers were also kind, calm and did an excellent job. At one point part of I-95 was shut down so we had to take back roads and it added a significant amount of time to our trip. They did not complain at all and they drove perfectly. Without hesitation, I would recommend this company 100%. They took a scary and stressful situation and made it a true blessing.
Ryan Cogdill
May 24, 2024The entire experience with this company was AMAZING! The coordinators were very friendly, clear and easy to work with. The crew that worked the transport were incredible and my son enjoyed the experience very much. This is THE BEST company to work with and the price was very fair! I will recommend anyone to use your services.
Mark Larimer
May 21, 2024They were so professional and they made us so comfortable. I couldn't ask for a better experience.
Todd Barlett
May 20, 2024Drove my sister in law, her husband and their dog from Nevada to Tennessee. Great customer service by your reservations staff. Excellent job and great service by your nurse and the 2 drivers.
Joshua Louie
May 18, 2024First of all, great service and communication from all staff. ACC Medlink was easy to call initially, and they followed through the entire process from understanding our needs, getting us approved, arranging the flight, getting us from the pickup location to the plane, and flying us to our home city. They were able to accommodate our needs despite the very short notice, and we're very grateful for their services and being with us the whole way. I would recommend this service to anyone in dire need of immediate medical transport.
Jan Klein
May 17, 2024Thanks so much to Amber, Jared and Darryl for getting our mom home safe! Amber kept us up to date during the whole trip from Florida to NY. We are so grateful. Ellen K's family
David P
May 16, 2024Excellent service for my mother 440 miles between rehab and nursing facility. Staff/Crew was on point and communicated above expectation throughout entire process. Would hire this team to transport my mother again without hesitation. From scheduling with friendly attentive rep, coordination between facilities to drop off at new home everything was great!
Margaret Layden
May 16, 2024The crew was very courteous and even minimized the fact that one crew member was struck by the person they were transporting. They handled my brother with care and dignity. Thank you very much. I would use ACC Medlink again.