Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Katherine Kastan
May 2, 2024This was a last minute ground to air transport. All staff we kind and helpful. Very understanding. So appreciated all that I and my clients wife spoke to. Thank you 100 times over!
Diane Klee
May 2, 2024Medlink transported my husband from Knoxville TN to Charleston SC with ease. He was comfortable, they provided beverages as needed and lunch. Thank you Medlink for bringing him to his destination safely!
Constance Klug
May 2, 2024My husband developed. UTI during our trip. I was so very grateful to our nurse Hilda who quickly assessed the situation and insisted on going to the Emergency room at a hospital along the way. My husband was diagnosed and treated while the crew waited. What a relief! We are so grateful to them!
Brahim Thomas
April 24, 2024The crew pickup was right on time. They did as promised as per agreement. We arrived safely to our destination right on schedule. The crew was very friendly, courteous and attentive. The two drivers were amazing. Taking drive shifts to assure our safe travel. However, I would like to see the vehicles be outfitted and better suited for single passenger comfort. Such as drink holders and device charging stations. Overall awesome experience.
Susan Branyen
April 24, 2024Eric was very attentive to the needs of my son.
Bonnie Turcotte
April 24, 2024Overall, this was so amazing until we found ACC we were not sure how to get my dad stepmom and their dog here from New York to Arkansas ACC was the answer it was a long trip, but it went very well from our perspective The crew was super competent and courteous, and the nurse gave us some input that we're going to bring to the next doctor here Hopefully we never need the service again but if we do, we will call you!
Cecilia Oglesby
April 24, 2024I would recommend this service to everyone. Thank you very much.
Andrew Mchugh
April 24, 2024Your medical transport was lauded by my brother who was helping my mother get to his home for her hospice care. He stated that everyone from your company that helped us were absolutely professional, courteous, and kind. I really appreciate how fast you were able to arrange medical transport for my mother, and how kind and careful you were with her. I also really appreciate the frequent updates from the vehicle staff when it came to travel progress. ACC Medlink made this difficult time for my family better, and I thank you from the bottom of my heart.
Elizabeth Bradley
April 24, 2024Cat the traveling nurse was fantastic! From her phone call check in a night before transport - checking on logistics but also ensuring a customized experience complete with providing movies that my mom would enjoy watching en route thru to the transport itself. Cat was expert, kind and a fantastic communicator thru out the trip. She cares about her client and it really showed. We appreciate Cat and the whole team for making a very stressful situation not only successful but less stressful because of their professionalism and care.
Stephanie Wroten
April 24, 2024ACC MedLink provided non-emergent medical transportation from Pennsylvania to North Carolina for our family member. They picked up our dad from the facility on time and sent us a picture. The team provides updates along the way. We also received a map tracker when they were one hour away. We appreciated the meals and snacks picked up during the trip! Thanks for your care and safe travel experience!