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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Wendy Mccubbins

February 23, 2024
(5/5)
Customer Review:

Every creams member went above and beyond to make sure both my brother and I were comfortable.

Why they chose us: Recommend

Patty Callander

February 21, 2024
(5/5)
Customer Review:

The entire crew was awesome Sandra was so helpful with my husband. The last 3-4 hours of our trip my husband became very agitated and she did a great job handling him.

Why they chose us: Recommendation

Wayne Terribile

February 19, 2024
(5/5)
Customer Review:

Polite, courteous, and gave my mom a lot of assistance. Thank you so much.

Why they chose us: Recommendation

James Miller

February 19, 2024
(5/5)
Customer Review:

The personal comfort on the stretcher mattress was not as comfortable as expected. Mercedes Sprinter =ambulance=truck no matter how you slice it! The medical staff individual was truly exceptional in every parameter. He literally could easily become a personal friend. The drivers were very pleasant.

Why they chose us: Reputation

Dawn Donham

February 15, 2024
(5/5)
Customer Review:

Kat and the two drivers who helped our aunt were patient, caring, and understanding of the situation we were in. They had a great sense of humor, worked with our aunt's discouragement and fear. I have never been so relieved to see a group of people to help me! I am so appreciative of them.

Why they chose us: Price, Availability, Ease Of Scheduling

Julie Joyce

February 13, 2024
(5/5)
Customer Review:

My mother-in-law and I were impressed and very pleased with ACC Medlink on her recent transport from Maryland to Colorado. The staff was excellent! They were very responsive to our needs and requests both in advance of the trip and while we were under way. My mother-in-law was particularly impressed with our nurse, Kat, who provided comfort and personal care for her along the 30-hour drive. I highly recommend ACC Medlink. It's expensive to do long distance transport for your loved one and you want to be in compassionate, capable hands for the journey. ACC Medlink was a great choice and I wouldn't hesitate to use them again.

Why they chose us: Responsive, Customer Service, Price

Timothy Mott

February 13, 2024
(5/5)
Customer Review:

Very professional service - they sent continuous updates about their progress, and they safely moved my father across the country. The crew was friendly and courteous, and they made sure my father was comfortable for the entire trip. Sandra was extremely helpful. I would recommend this company to anyone that needs to go through this very stressful event.

Why they chose us: Quality And Reviews Are All Positive

Michele Dimarino

February 5, 2024
(5/5)
Customer Review:

I was very happy that my mom had Kat as her nurse/assistant on the ride. My mom was over the moon with how well her ride was and couldn't say enough nice things about Kat and Vincent. She said she never had to ask for anything more than once and Kat made her feel very comfortable and made sure she had everything that she needed for the ride. I would highly recommend ACCmedlink. I was a bit worried transporting my mom on her own. but she seemed very content and was pleased with her care. Thank you, Kat and Vincent, for taking such good care of my mom.

Why they chose us: All Of The Above

Nicole Brusewitz

February 3, 2024
(5/5)
Customer Review:

Nikki in customer support was incredibly helpful. The crew on the transport were also excellent!

Why they chose us: Service

Kate Cooke

February 1, 2024
(5/5)
Customer Review:

Jan was so kind. She messaged me the day before to introduce herself. And she kept me updated periodically throughout the 9 hour drive. My brother said she was 'very cool and we chatted a lot during the trip.' It was comforting to know he was in such good hands when family couldn't be there!

Why they chose us: Price And Met With My Needs.
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