Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Marlene Russell
November 30, 2023Very satisfied with the staff and service provided. The van itself was very bumpy, though. The nurse was amazing! Arrived ahead of schedule and my family was kept updated. Highly recommend your transport service.
Tina Russell
November 29, 2023She was very good at keeping me informed about the patient travels. Let me talk to him and sent photo of him on his journey. Very understanding.
Doris Eaton
November 29, 2023Wonderful crew, helpful, nice, courteous and respectful. They made our trip a pleasant one!
Kristin Cunningham
November 29, 2023Thanks to ACC Med Link for your help in coordinating transport for my mother from Missouri to Wisconsin. I am her daughter and also rode along as a passenger. The phone coordinators were always very helpful and quick with answers, including Evelyn, Maria and Curtis. Our driver crew and nurse DeAngelo were very helpful, courteous and prompt. Our only wish is that the van was a little warmer. The temperatures were unexpectedly cold on the overnight trip, dipping down to 10 degrees and the van heating didn't seem able to keep up. Overall it was a very good experience and we're happy for the service provided getting mom back home!
Brandee Retherford
November 29, 2023Very grateful for this service! When thinking about moving my mom from Houston to Oklahoma I was very stressed about how to get her there safely and with least amount of discomfort for her. Extremely impressed by staff in all aspects. Nicky, the coordinator was awesome and made the process really easy. Thank you all so much!!
Peter Freix
November 28, 2023Julie was awesome and kept me update all the way on the trip.
Catherine Morauw
November 27, 2023Thank you for your help in this very stressful situation
Jason Baker
November 20, 2023I appreciated the call from the Team Lead the night before. Just to connect, tie-off on any questions, etc. That was very helpful, and it made the morning pick-up go smooth.
Raymond Overton
November 20, 2023ACC was fantastic from the first call to the dropoff of my loved one. All staff was courtesy and professional. I would definitely use them again.
Mandy Woods
November 20, 2023Great care. Easy to work with and very accommodating. Would highly recommend! Thank you!