ACC Medlink was an incredible company to work with from the time I inquired about their services to the delivery of my parents from Oklahoma to Ohio. Curtis in the call center reassured me and made me comfortable with the safe transportation of my parents and was available to answer any questions that I had. The three Medlink members that transported my parents kept me informed with a photo before they began their drive, throughout the drive and were very helpful, courteous and mindful of the ill health that my father was in. The expense of this trip for my parents from Oklahoma to Ohio was worth it to have my parents back home in Ohio with family. Unfortunately, my father passed away three weeks from the day he arrived in Ohio. We were all blessed to have him for those three weeks, and we could not have been more appreciative of the team and how timely you were in getting my parents' home. Thank you, thank you, thank you. You are all a team of amazing angels.

Q and the entire crew did an excellent job. They were courteous, professional, and attentive to the needs of my dad and me. As this was a long overnight trip, the crew took frequent breaks and always asked if we needed anything.

Although the transport time was a few hours after expected, the overall experience was great. A bit nerve wracking transporting a family member from Florida to New York. From the moment we met the crew they were wonderful. They were kind, supportive and assured us he would be ok. It wound up being a very long ride as the delay put them right in the heart of NYC traffic. They were in contact with us and kept us updated. Regina answered our texts and assured us all was ok. We appreciate the professionalism and care my dad received on this toad trip! We were relieved to see them pull into the facility and grateful for the safe trip for all. Thank you for providing this service and allowing for us to feel confident in the trip experience.

Acc Medlink has transported 3 or 4 patients for us and they are superb. Their coordination of the travel, care during travel and follow up are excellent.

The crew was very professional and extremely accommodating, would use this service again , highly recommend. Thank you

Q had a manor about him that instilled trust and confidence . We relaxed and entrusted our care to him. The drivers were outstanding in keeping. A steady pace and getting us to our destination on time.

ACC Medlink provided the absolute finest service in transporting my elderly brother from Michigan to West Virginia. Barely 48 hours after my initial call, the transport team was on the road. The crew telephoned just minutes after their departure and let me speak with my brother. This was tremendously reassuring. The crew maintained regular contract throughout the trip and even texted a photo of the one traffic jam they encountered. I cannot overstate the professionalism of everyone at ACC Medlink, from the staff members I spoke with in arranging the trip to the crew members who actually made the trip. Absolutely first-rate!!

The entire crew was great. Caring, concerned, helpful and respectful. Not only did they take excellent care of my mom, they made sure I was doing ok as I was following behind in my car.

Kristen was calm, caring, and knowledgeable. She was professional and a well-trained nurse. I felt comfortable knowing that my dad was in good hands during his transport. We are all very appreciative of the care she provided and would recommend medlink and Kristen to anyone.

ACC Medlink was exactly what our family needed in a time of critical care! Their website is very detailed and staff was extremely knowledgeable and easy to communicate with when making arrangements. They had all paperwork and contracts signed with us so no time was wasted, and the crew identified themselves ahead of transport and kept in touch with us regularly over the 20 hour drive. They provided meals, kept the patient in mind, provided him with some of his favorite snacks along the way. They kept in touch with us about comfort, medication, and kept us informed how everyone was doing. The service was bedside to bedside and they stayed until everything was settled and handoff to the family was complete. We thank the whole crew, and highly recommend to anyone needing this type of service.