Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Marlene Russell

November 30, 2023
(5/5)
Customer Review:

Very satisfied with the staff and service provided. The van itself was very bumpy, though. The nurse was amazing! Arrived ahead of schedule and my family was kept updated. Highly recommend your transport service.

Why they chose us: Rating And Speaking With The Dispatcher

Tina Russell

November 29, 2023
(5/5)
Customer Review:

She was very good at keeping me informed about the patient travels. Let me talk to him and sent photo of him on his journey. Very understanding.

Why they chose us: Description Of What The Transport Would Do On The Travel

Doris Eaton

November 29, 2023
(5/5)
Customer Review:

Wonderful crew, helpful, nice, courteous and respectful. They made our trip a pleasant one!

Why they chose us: Recommendation

Kristin Cunningham

November 29, 2023
(5/5)
Customer Review:

Thanks to ACC Med Link for your help in coordinating transport for my mother from Missouri to Wisconsin. I am her daughter and also rode along as a passenger. The phone coordinators were always very helpful and quick with answers, including Evelyn, Maria and Curtis. Our driver crew and nurse DeAngelo were very helpful, courteous and prompt. Our only wish is that the van was a little warmer. The temperatures were unexpectedly cold on the overnight trip, dipping down to 10 degrees and the van heating didn't seem able to keep up. Overall it was a very good experience and we're happy for the service provided getting mom back home!

Why they chose us: Quality, Availability.

Brandee Retherford

November 29, 2023
(5/5)
Customer Review:

Very grateful for this service! When thinking about moving my mom from Houston to Oklahoma I was very stressed about how to get her there safely and with least amount of discomfort for her. Extremely impressed by staff in all aspects. Nicky, the coordinator was awesome and made the process really easy. Thank you all so much!!

Why they chose us: Quality

Peter Freix

November 28, 2023
(5/5)
Customer Review:

Julie was awesome and kept me update all the way on the trip.

Why they chose us: Quality And Professionalism

Catherine Morauw

November 27, 2023
(5/5)
Customer Review:

Thank you for your help in this very stressful situation

Why they chose us: Communication, Price , Options

Jason Baker

November 20, 2023
(5/5)
Customer Review:

I appreciated the call from the Team Lead the night before. Just to connect, tie-off on any questions, etc. That was very helpful, and it made the morning pick-up go smooth.

Why they chose us: Quality

Raymond Overton

November 20, 2023
(5/5)
Customer Review:

ACC was fantastic from the first call to the dropoff of my loved one. All staff was courtesy and professional. I would definitely use them again.

Why they chose us: Recommendation

Mandy Woods

November 20, 2023
(5/5)
Customer Review:

Great care. Easy to work with and very accommodating. Would highly recommend! Thank you!

Why they chose us: Suggested From A Friend
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