Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Michelle Stanley
September 18, 2023Thank you. My sister had nothing but good to say about her travel that day.
Scott Towler
September 14, 2023From the first call we placed to the time our patient was delivered, we had an incredible experience with ACC. Everyone was friendly, attentive, punctual, flexible with our shifting schedule, and accommodating of every need and request we made. Thank you for everything!
Glen Nonemaker
September 13, 2023All crew members were fantastic. Very friendly and very professional. Not only on time, they were a little early and took the initiative to pack up my mother's personal belongings before I arrived. The trip was on schedule per original estimate. My father was a passenger to keep my mother company and also because he could sleep during the trip (he's 87). Unfortunately, my father had an episode of confusion and was adamant about getting himself and my mother out of the vehicle. Sandra and the crew attempted to calm him down and explain the situation and then called me for support. They were apologetic that they needed to call me. My opinion on the other hand was that they went above and beyond trying to deal with it. They could have very easily requested that I take him from the vehicle, etc. However, they dealt with the situation professionally and very effectively. My father eventually calmed down and was "OK". I was so happy we had Sandra and the crew. They were the absolute best! Thank you!
Suzanne Price
September 12, 2023Hilda, Rich, and Manuel made an awesome team. Hilda, my husbands nurse was caring and attentive during the entire 15 hour trip. Every request was met by an immediate response; she went out of her way to make sure my husband was comfortable and all his needs were met. Hilda competently took care of our dinner orders and all restroom stops. Rich and Manuel were equally helpful at all times. They were both excellent drivers. My husband and I felt safe, comfortable and excellently taken care of during the entire trip. I highly recommend these professionals and ACC Medlink services..
Americo Loureiro
September 12, 2023Polite courteous professional team
Michele Drake
September 12, 2023We had to medically transport my Mom from NY to PA. It was expensive, but it was such a relief to know that she would be transported safely and comfortably
Maria Battista
September 12, 2023Julie took good care of my mother and I appreciated her compassion. Edwin helped with mom at the start too, but later was rigidly attached to the GPS. Maybe the drivers were just following company policy. If so, please change your policy and teach your drivers how to read a map.
Delese T
September 6, 2023Anyone needing ground medical transport service for a loved one should definitely consider using your services. The staffers assigned to my mom were professional, patient and kind. I felt sincere appreciation for their work. Mom had a stroke and needed to come to my home state almost nine hundred miles, something I didn't think I could do solo. But ACC Medlink turned out to be the right partner to work with and I am grateful for their awesome customer service via phone and during transport thank again Chris, Mike and Linda. Mom says hello and to please enjoy the music.
Katrina Battle
September 5, 2023The crew was very caring and nice to my mom. She called and said they took care of her for her 6 hour drive from SC to VA. They kept me informed of there of there schedule. I met them at the hospital and my mom gave the thumbs ups that she was ok. Excellent service.
Rich Johnson
August 31, 2023The crew was great - they kept me informed of their progress every step of the way. They picked up my mom in Tennessee and moved her all the way to Virginia. Julie sent me a picture of my mom sitting up and singing as they motored along. I highly recommend ACC Medlink for anyone needing a professional medical transportation team.