Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Adrienne Ijioma
November 13, 2023I was so happy to have found you. It was a great undertaking to find safe transportation for my mother to move from Michigan to North Carolina. With her being immobile, there was no possibility of her flying or even being wheelchair capable. I was at a loss for solutions and searching frantically when I found ACC Medlink online late one night. I read many, many reviews and the responses really made me feel like I had found the solution after so long. We were short for time of her desired move date and I did all that I could to arrange private transportation, but ACC Medlink had everything she needed to travel safely. My brother accompanied her on the journey and they both were made as comfortable as possible. Julie and the team were friendly, helpful, engaging and funny. If traveling by traditional vehicle or airplane is not a practical possibility because of mobility, severe health or mental wellness reasons, I wholeheartedly recommend ACC Medlink for safe, superior, caring transport of your loved one to their new place! It just gives you peace of mind and ensures they will have the caring support they need every step of the way. Remembering what my mom means to me and what she has done for me in my lifetime made this the only secure way for her to travel. I am glad she agreed, and I am glad we chose ACC Medlink!
Kathy Bowers
November 9, 2023The crew was outstanding from the time they picked my daughter up at the hospital in Florida, and for the entire 19 hour drive to my house in Illinois. Nurse Julie communicated with me the entire trip, during daylight hours, to assure me my daughter was doing fine. That was a great comfort, as I could not travel with her. I needed to arrive home ahead of her to get everything set up for her arrival. They were on time, courteous and took excellent care of my daughter. You can't ask for anything more than that.
Anne Moorman
November 9, 2023The staff were wonderful, kind and courteous. The transport was comfortable and prompt. Wish our case manager at the hospital had known about this option - so glad I googled and found. ACC is now on her call list. Highly recommend!
Melinda Murphy
November 7, 2023This crew of 3 were OUTSTANDING and worked so well together as a compassionate and caring team!
Joanne Modoski
November 6, 2023These wonderful people brought my brother, who has dementia and has limited communication ability and uses a wheelchair, from Florida to New Jersey. He arrived safe and happy. I will always be grateful to them for taking such good care of him. I would never have been able to transport him without them. He is now in a Veterans Home 15 minutes from my home. Latisha even made sure his bed was sanitized before they transferred him. My brother has quite a bit of leg pain. They transferred him from stretcher to bed so fast it was painless. Thanks to these folks my brother can now spend his final time with family. I consider what they did a great blessing!!
Kathy Massey
November 6, 2023I'm not mentioning any one person because the whole crew was awesome. They got my sister in law to her nephews house without issue. She said they were great to her and she had a good trip.
Chanedia Henderson
November 6, 2023Thank you to the crew and Ms. Lindsey that helped me thru all of this.. you all are awesome! Thank you for helping me get my baby home.
Charlene Hawkins
November 1, 2023I don't know these angels' names; but from start to finish, everything went smoothly! They communicated with the assisted living facility my father was going to before the transport. They made sure my 90 year old dad locked up his house and got his keys. My dad was very comfortable. He slept most of the way. (from NC to MD) Plus, they gave him something to eat. I was given periodic updates, which lowered my anxiety! He arrived at the facility safe and sound! I would recommend ACC Medlink for your transport needs! :)
Mary Schefter
October 30, 2023This was a difficult time for both my son and myself. My crew made it such a pleasurable experience for both of us. Many thanks to every one responsible for our trip.
Dave Ernst
October 26, 2023Crew was great picking my mom up in Ohio with my wife to see her off. Kept us informed and I was able to meet her when she arrived in South Carolina. I don't think this move could of went any better. Thanks, Dave