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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Lisbeth Quebe

November 17, 2022
(5/5)
Customer Review:

ACC Medlink was the perfect way to transport both of my parents (ages 95 and 97) from Illinois to assisted living in Minnesota, an 8-hour trip they were unable to make in a car. Eric made sure they had their favorite snacks and entertainment on board and was well attuned to their medical needs. He kept us apprised of how they were doing and their arrival time. Everything went exactly as planned and my parents were comfortable and safe. Thank you.

Why they chose us: Quality

Jane Dillion

November 16, 2022
(5/5)
Customer Review:

This review is based on the information from the passenger, Gina She spoke very highly of all three employees. She said she would give it a 10 out of 10! Since this was an almost 24 hour ride I would say that was exceptional.

Why they chose us: Recommend

Jocelyn Flores

November 15, 2022
(5/5)
Customer Review:

Overall great experience. The crew was very courteous and kind and tried to make us feel as comfortable as they could. We got to our destination not too long after the time that was quoted to us so that was also nice. We're happy to have chosen this company for our transport.

Why they chose us: It Seemed Like The Best Fit For Our Needs

Wilma Engle

November 11, 2022
(5/5)
Customer Review:

All 3 of our crew were personable professional friendly and had a sense of humor.

Why they chose us: Recoommendation

Kat Wilton

November 10, 2022
(5/5)
Customer Review:

Lovely, caring, helpful. You brought my 98 y.o. mom up from Orlando to Virginia. I was terribly worried because a) that's a huge move and b) mom has complete dementia. The three crewmembers were sweet and professional, and everything went perfectly. Thank you, ACC!

Why they chose us: Quality

Joy Powell

November 7, 2022
(5/5)
Customer Review:

Crew was Kind, Courteous, and Professional. Medical Nurse assigned to my Brother was Awesome. Everyone we talked to via telephone (the Office staff, Scheduling, Billing, Etc.) was very Professional yet on a Cordial Level. They took Very Good Care of my Brother, who has Serious Medical Issues. They made the 6+ Hour trip as Pleasant as Possible for my Brother. Rating ACC MedLink on a Scale of 1-5, I would give them a 10!

Why they chose us: Quality Reputation

Bethany Richmond

November 7, 2022
(5/5)
Customer Review:

Everyone was great. Process and coordination was smooth and Eileen was fabulous to work with.

Why they chose us: Price

Jo Ann Shoaff

November 2, 2022
(5/5)
Customer Review:

My husband actually enjoyed the trip Said everyone was very kind to him. Thanks to everyone!

Why they chose us: All The Above

Jim Hays

November 2, 2022
(5/5)
Customer Review:

Routing could have been better in my opinion, but pleased with experience over all. Everyone was courteous, with timely calls, answering questions and following up. Would recommend.

Why they chose us: Availability

Elise Levin

October 31, 2022
(5/5)
Customer Review:

Steller company, no need to look any further, My mom is 92 and frail and they transported her from Miami to Indiana. The team cared for her with the most amazing grace. So blessed to have had ACC Medlink, I would trust them anytime with a loved one. Thank you so much for you kind help.

Why they chose us: First Class Service, Utmost Compassion And Amazing On Board Assistance.so Blessed To Have Used Acc
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