Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Mark Hurley
September 19, 2022We needed to set up a long distance move quickly for a narrow window. ACC Medlink worked with us to make that happen. I was impressed with the helpfulness of the crew and the level of communication/updates.
Angela King
September 15, 2022The crew did an excellent job in transporting my mother from Chicago to Maryland.
Kingsley Ofoemezie
September 13, 2022It was unbelievable!! I was searching for an Ambulance service online for interstate non-emergency transportation when I came across ACC MedLink. The lady who picked up the phone to provide me with information regarding the services was courteous and prompt by sending this to my email. The Ambulance service and crew (a critical care Nurse and two drivers) were very professional. The vehicle was roomy, comfortable and convenient. MedLink accommodated my request by beating their usual 2-3 days to just 1 DAY!! I will recommend Medlink anytime, any day!!!
Arly Allen
September 13, 2022All crew members were professional and courteous. The crew was prompt during the morning pickup and arrived at the destination sooner than expected. My father stated that the trip was comfortable and the crew attentive. We were very pleased ACCMedlink service overall. Thank you.
Susan Ehrenreich
September 13, 2022Right from the first phone call we were so impressed - the lady,(sorry can't remember her name) she took ownership and helped us figure out what we needed. The crew was wonderful and my brother was so happy with how they took care of him. Outstanding!!!
Susan Ehrenreich
September 13, 2022We were so pleased with Medlink,!!! Right from the very first phone call we knew had the right place. The lady (s
Phillip Miller
September 12, 2022Thank you for the great service your company provided my mom and I, this week, moving mom from Citrus County Florida to Fredericksburg, Virginia. Moms about to turn 86 and not in good health with mobility issues following a stroke last December. Your crew (Dori, Shaun, and Leslie) were fantastic. Despite severe weather at the start of the trip, dodging jackknifing trucks in Jacksonville downpours, then calmer weather up I-95, they safely took great care of my mom and me. Theyre so professional, looking out for our needs, and friendly. Leslie may have averted a medical emergency with my mom. When she checked moms blood pressure, it was through the roof. Leslie was able to treat her, monitor her progress, and got her back to normal. They got us to moms new home and her situated so well. We cant thank you enough for all you do. I posted a notice on my college class Facebook site about the great job your crew did along with a link to your site. I think it was money well spent. Thank you!!! The only minor negative feedback is that I-95 is a bumpy ride from Florida to the North Carolina border. It was a hard ride in the back of the vehicle. I suspect it's not an air suspension vehicle, which may make it ride hard, since it's basically a truck. I also recommend some cup holders in the back as we picked up orange juice at one stop and the crew had to wait until my mom could finish it, so the drink didn't dump over and spill. Otherwise, the vehicle is great!
Keith Bowden
September 12, 2022Overall was a great experience and I'm eternally grateful that this service exists. I had been trying for 4.5 years to get my parents down to GA from NJ. My mother cannot fly and I didn't feel comfortable driving her myself (as I'm not a medical professional). Thank you!
Mary Rybak
September 12, 2022ACC made this whole process so easy and worry free. My dad arrived after a 30 hour journey in good spirits after having been well cared for. Thank you!!
Jed Kane
September 12, 2022*good notes about bickel i accidentally deleted*