Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Cheryl Thrash
December 26, 2022Chris is the ultimate professional. I was a little concerned, before the trip, about my brother Larry having to take the trip alone. However, Chris reassured me he was in good hands and kept me updated throughout the trip. I appreciate the care and empathy you have for the patients. To see my brother smiling when you were talking to him, let me know he appreciated you as well. Give Chris a raise! Thank you to the driver as well for a safe trip. Merry Christmas and have a wonderful new year!
Jani Kersey
December 23, 2022I follow this transport vehicle, the entire nine hour trip. I saw not one reason for concerned about their driving. Each stop, they gave me an update on help. My mother, who has dementia, was doing. Banks made sure to lift the blinds in the back of the van so that my mother could see that I was still following. I can't say enough about how fun they made this trip for both of us. Highly recommend them, and your company. Thank you for making what was a scary and intimidating thing a fun memory instead.
Kenneth Shook
December 22, 2022In two words, Professionalism and Value
Diane Bougie
December 21, 2022Staff were very friendly and took great care of my Dad
Sue Lettie
December 21, 2022We would recommend ACC MEDLINK to anyone in need of patient transport. From the first call to inquire on using the service until my husband was safe at home everyone, we had contact with was very professional and kind. Thank you from the bottom of our hearts.
Jenner Staves
December 13, 2022Trying to move my mother across the country was a very stressful endeavor. After getting quotes from multiple transport providers, I chose ACC. When disaster struck and the facility could not accept my mom at the time she was scheduled to arrive, the kind staff at ACC was very sympathetic and understanding. When she was finally able to move, the rescheduling was easy. The young men who traveled with her made her feel very special and cared for. Thank you for the wonderful experience for my mother.
Arthur Pearson
December 12, 2022Melissa and Evelyn was professional courteous, attentive and always available. We will hopefully not need you any time soon but if we do we will use your services and pass along high recommendations, should anyone ask. Thank you all. Regards, Larry Pearson
Lilly Adams-dudley
December 12, 2022Very patient and professional. Quality medical transport care at it's finest.
Donna Champ
December 8, 2022The quality of care my mom received during a very long trip back home was amazing. This was a first for us, needing a medical transport, and we couldn't have had a better experience. We will highly recommend ACC in the future.
Linda Buchan
December 5, 2022Jonathan was professional and caring. He was available to chat about my aunts transport and any concerns we had. Thank you for all you did.