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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Nancy Glaser

August 29, 2022
(5/5)
Customer Review:

The driver team and nurse were outstanding. They went above and beyond to ensure my mother were as comfortable as possible given the travel circumstances. They stopped for us when needed, always asked if we needed anything and still kept to the travel time frame. Thank you for making a potentially difficult trip so easy. Nancy Glaser

Why they chose us: Price & Quality

Jeanette Valdez

August 29, 2022
(5/5)
Customer Review:

So thankful for Chris, Gabriel, and Landon! They safely transported my mother across the country. They were very attentive and provided regular updates. In addition, the process with ACC to schedule/arrange was super easy, and they coordinated directly with both facilities for a smooth transition. Would definitely recommend!

Why they chose us: Able To Transport Across Country.

Carrie Callisch

August 29, 2022
(5/5)
Customer Review:

Everyone I worked with over the phone from scheduling to billing was extremely helpful. The crew that arrived took excellent care of my mom on her journey to Texas. She felt safe and was comfortable. The crew was compassionate and kind.

Why they chose us: Needed Transport From Ca To Texas

Gail Dickson

August 28, 2022
(5/5)
Customer Review:

Chris, Gabriel, and Landon were spectacular! All 3 were very professional and attentive. They made the trip from TN to CA a breeze. They were the best!

Why they chose us: Safe Solution To Travel Across The Country, Ability To Meet My Medical Needs If Needed, And Timeframe To Travel

Cindy Price

August 26, 2022
(5/5)
Customer Review:

The Price family very much appreciates the efforts made by Helen, Brianna, and the schedulers in Punta Gorda to meet our somewhat rushed needs. Our crew -- drivers JoMo and Jose, and EMT Chris -- were delightful and accommodated us in all ways. JoMo worked magic through a closed highway section and adjacent roads. We always felt safe with JoMo's and Jose's driving. The van, its beds and seats were super comfortable. The reason I'm giving the vehicle overall a 4-star rating is the van lacks an electrical or USB outlet for passengers to charge their mobile devices. The crew readily allowed us to use an outlet behind the driver. Thank you very much. We strongly encourage anyone needing safe, comfortable medical transport to use ACC Medlink.

Why they chose us: Quality

Anne Burruss

August 25, 2022
(5/5)
Customer Review:

Each individual of the transport group was wonderful!! I spoke to a Eric the most but they all took really excellent care of my mom and me. Thank you!!

Why they chose us: Recommendation

Dennis Akin

August 25, 2022
(5/5)
Customer Review:

All crew members were very professional, courteous, and helpful.

Why they chose us: Recommendation

Richard Cornwell

August 23, 2022
(5/5)
Customer Review:

My mother had a very safe and pleasant trip on the long journey from New Jersey to North Carolina. The van was very comfortable, the crew very friendly and accommodating to her needs.

Why they chose us: Recommendation

Kelly M

August 23, 2022
(5/5)
Customer Review:

I was in the middle of a move from Texas to Missouri. My dad had an extended hospital stay in Texas and was released to skilled nursing, so I was desperate to get him up with me in Missouri. I flew down to TX to ride up with him on the transport, prepared for A 14 Hour Dr. from hell, and was pleasantly surprised. The transport vehicle was extremely comfortable, the staff was absolutely stellar, competent, polite, and efficient. The coordinator handled all of the details between the hospital in Texas, transport, and the nursing home in Missouri. ACC was worth every penny, it was actually a stress free move, they took excellent care of my father in route, and professionally handled every detail. I would highly recommend them!

Why they chose us: Google Search

Chris Chang

August 22, 2022
(5/5)
Customer Review:

I needed to arrange medical transport for a parent across country ASAP. We couldn't use air transport, and limited mobility and health conditions ruled out my ability to do it on my own. ACC Medlink was extremely helpful in booking the trip, coordinating with me, and executing flawlessly. The trip even took ~3 hours less than estimated! I didn't have the pleasure to meet with the staff, but they had nice things to say about my parent, and my parent was satisfied with the trip (a high bar, actually). ACC was really a lifesaver, I can't express enough appreciation for their service.

Why they chose us: Reviews, Ability To Accommodate Urgency
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