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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Renee Cail

May 17, 2023
(5/5)
Customer Review:

Your staff made my aunt and my sister Debbie feel comfortable. They were professional and courteous! I am so pleased. The staff who prepared us for the trip were phenomenal! God bless ACC-Med Link! Renee Cail niece of Martha Smith

Why they chose us: Price, And Excellent Reviews.

Betsy Pittman

May 17, 2023
(5/5)
Customer Review:

They stopped often enough for food, and bathroom breaks and even bought our food which was unexpected. The over all trip was great. The staff was very nice and courteous. I would highly recommend ACC Medlink!

Why they chose us: Price, Quality, Courtesy, They Called Me Back W Ithinminutes

Kim Roop

May 17, 2023
(5/5)
Customer Review:

Thank you for getting us home safely! This was a very stressful time for my family and the crew got us home safely. Thank you for all that you did to make our trip comfortable for us.

Why they chose us: Recommendation

Jackie Smith

May 15, 2023
(5/5)
Customer Review:

I can't say enough how wonderful this experience was for both my ill husband and myself. From the time I called the company and spoke to Maria to the time the crew showed up on time to the Hospice House to transport my husband home. It was a 20 hour ride from Sarasota Florida to Albany NY. My husband wanted to go back home for home hospice to his family and the crew took great care of us all the way home. I highly recommend this transport company. They go above and beyond for their patience and the family.

Why they chose us: Service And Reviews

Robert Berman

May 13, 2023
(5/5)
Customer Review:

Linda and Mike were very caring and patient with my parents from the pick-up to the drop-off. We really appreciate their service.

Why they chose us: Quick Response, Answered All Questions, Roomy Vehicle, Nice Staff

Jolana Peard

May 12, 2023
(5/5)
Customer Review:

They were very courteous. I shook their hands to thank them thinking that they were on their way out and they said, "Oh we'll be back in, we need to get all of your father in laws belongings." They were very smiley, happy, young men. The nurse Julie was also great. Very personable. My father in law said the journey was great, and it was 12 hours long!

Why they chose us: It Came Up In My Search. I Also Reached Out To The Medical Transport The Nursing Home Recommended And They Got Back To Me With A Quote That Was Much Lower But I Could Never Get A Hold Of Them And They Never Reached Out To Me After The Quote.

Zenobia Whiting

May 12, 2023
(5/5)
Customer Review:

If for any reason. I need to use ACC Medlink for transportation again. I want Erick, Addie and Lessie on board. The three of them are the best crew members. Thank for such a smooth transfer.

Why they chose us: Recommendation. Sherita Dixon.

Christina Vortia

May 11, 2023
(5/5)
Customer Review:

The crew members and the intake specialist were all phenomenal. My Pop had a safe and pleasant ride that arrived on time from Philadelphia to Florida. Thank you all for everything you do.

Why they chose us: Quality

Joey Ceci

May 10, 2023
(5/5)
Customer Review:

A fantastic group of people from the office staff and the transport crew. They made what was a difficult time much easier with their professionalism and personal care.

Why they chose us: Quality

Dwight Burgos

May 9, 2023
(5/5)
Customer Review:

Joshua was the nicest person we could ask for! He was very friendly and nice with my parents before and during the entire transport.

Why they chose us: Communication Back With Me Was Better Than The Others I Called.
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