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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Phillip Miller

September 12, 2022
(5/5)
Customer Review:

Thank you for the great service your company provided my mom and I, this week, moving mom from Citrus County Florida to Fredericksburg, Virginia. Moms about to turn 86 and not in good health with mobility issues following a stroke last December. Your crew (Dori, Shaun, and Leslie) were fantastic. Despite severe weather at the start of the trip, dodging jackknifing trucks in Jacksonville downpours, then calmer weather up I-95, they safely took great care of my mom and me. Theyre so professional, looking out for our needs, and friendly. Leslie may have averted a medical emergency with my mom. When she checked moms blood pressure, it was through the roof. Leslie was able to treat her, monitor her progress, and got her back to normal. They got us to moms new home and her situated so well. We cant thank you enough for all you do. I posted a notice on my college class Facebook site about the great job your crew did along with a link to your site. I think it was money well spent. Thank you!!! The only minor negative feedback is that I-95 is a bumpy ride from Florida to the North Carolina border. It was a hard ride in the back of the vehicle. I suspect it's not an air suspension vehicle, which may make it ride hard, since it's basically a truck. I also recommend some cup holders in the back as we picked up orange juice at one stop and the crew had to wait until my mom could finish it, so the drink didn't dump over and spill. Otherwise, the vehicle is great!

Why they chose us: Type Of Service Offered, Price, Quality

Keith Bowden

September 12, 2022
(5/5)
Customer Review:

Overall was a great experience and I'm eternally grateful that this service exists. I had been trying for 4.5 years to get my parents down to GA from NJ. My mother cannot fly and I didn't feel comfortable driving her myself (as I'm not a medical professional). Thank you!

Why they chose us: Recommendation

Mary Rybak

September 12, 2022
(5/5)
Customer Review:

ACC made this whole process so easy and worry free. My dad arrived after a 30 hour journey in good spirits after having been well cared for. Thank you!!

Why they chose us: Good Recommendations And Stellar Customer Service

Jed Kane

September 12, 2022
(5/5)
Customer Review:

*good notes about bickel i accidentally deleted*

Why they chose us: Recommendation From Phoebe Allentown.

Kim Kiefer

September 8, 2022
(5/5)
Customer Review:

We were very satisfied great communication and the crew were OUTSTANDING. The crew made my dad very comfortable that made this transition seamless. I would recommend them 1000%. Thank you for the wonderful service!

Why they chose us: Found Online

Monica Nedza

September 7, 2022
(5/5)
Customer Review:

The crew was very kind and courteous to our Aunt Herta! She had a great trip from Kansas to Illinois

Why they chose us: Circumstances Of Need…

Diana Dwan

September 6, 2022
(5/5)
Customer Review:

Jan was an excellent nurse. She was attentive to my husband the entire trip and took outstanding care of him, as well as helping me with any needs I had. She was also very encouraging to both of us and pleasant to converse & travel with.

Why they chose us: Because Of The Size Of The Vehicle And The Services Provided.

Beverly Bottorff

September 5, 2022
(5/5)
Customer Review:

I very highly commend your company and staff and thank you from the bottom of my heart for getting my husband and me back home again!

Why they chose us: First Of All, It Was The Friendliness And Professionalism Of The Person Who Gave Me The Quote. And Everyone Else I Dealt With Throughout The Process Of Arranging The Transport--all Top-notch. And The Price Was A Whole Lot Better Than What The Hospital Got From Another Transport Company For The Same Trip.

Beth Garber

September 5, 2022
(5/5)
Customer Review:

Russ and Nick were very good at their individual jobs during transport for my father. He reports that Russ and Nick both spoke to Ray with the utmost respect and were kind and understanding during the transport and extra hygiene services when necessary. My dad was very impressed and thankful for the ride home more than 600 miles and a 12 hr drive. Thank you Acc Medlink!

Why they chose us: Ratings, Veteran Owned, Price, And Customer Service!

Oscar Torres

September 5, 2022
(5/5)
Customer Review:

Crew was very helpful, they worked with my needs I can't thank them enough. I would recommend this service to anyone who needs it.

Why they chose us: Read Qualifications On Line.
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