Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Shannon Russum
January 25, 2022Fantastic job by all! I would recommend ACC MedLink to any one. They were extremely helpful and helped when I did not think I was going to be able to pull off making the transport happen for my Dad.
Richard Schinzel
January 25, 2022ACC provided prompt service. They coordinated with the hospital & we're on time, professional & courteous. Alexa made my ride as comfortable as it could be. And the driver was cautious but efficient. The team that took me home made my ride as good as it could he given the circumstances. I was comfortable & they tended to all my needs.
Kay Bourque
January 25, 2022The whole team including the transport coordinators as well as the three team members who drove my mom and dad were great. They ensured we understood all the requirements prior to the transport, arrived on time for the pickup, were extremely kind to my dad and mom as they transported them. My husband and I traveled at the same time with the transport in an RV and the road crew were wonderful to keep us updated as to their position, and we both arrived at the end location at the exact same time. Thanks to the whole team for their excellent work and a worry free 12 hours worth of travel for my 94 and 96 year old parents.
Kevin Santos
January 24, 2022Right from the first conversation to my mother being brought home safe and sound, ACC Medlink was professional, courteous and compassionate. I am so glad I found them.
Linda Sholler
January 21, 2022That crew and all the coordinators did a wonderful job with a difficult patient. My accute memory care sister arrived in a peaceful state of mind and the texts at the end of her 11-hour trip were reassuring to me. Thanks to all involved SO MUCH!
David Spier
January 16, 2022Very high quality service. Price is not cheap, but a perfectly fair value. What was most strongly appreciated was how professional ACC-MedLink is relative to the facilities at both ends of the trip. I told them they should undertake to operate rehab facilities as well.
Barbara Grimm
January 14, 2022Nurse Jan was always positive & cheery even though my husband experienced much pain at times & wasn't that cooperative. Jan cajoled him into position. Both drivers were friendly, kind and empathic and without hesitation helped with the 'heavy lifting'. You could tell this team enjoyed their work.
Eric Stacy
January 12, 2022The Medlink crew was great. They transported my mom and dad 6 hours to their home so my dad could receive Hospice. The guys made a terrible situation better by taking such good care of my parents on the trip. The entire experience from initial contact to safe delivery of my parents was professional and great. Thank you from our family!
Tina Myers
January 11, 2022Mom was moved from Bismarck ND to north of Milwaukee in January where the weather is unpredictable. Jonathan was always kind and courteous to me and, more importantly, to my mother. He texted me a Google link so I could track where the crew was in the trip. Also, was available if I wanted to call my mom during the ride. Thank you, Jonathan, and the rest of the crew. Great job!
Sharyn Floyd
January 11, 2022The crew took good care of my 95 yr old Mom on her trip from Cleveland, OH to Columbus, GA. I had plan on making the trip with her but could not go due to testing positive for Covid, so I felt a little uneasy letting her make the trip on her own without me. The crew kept me updated on as their progress and let me talk to her. They treated her really well and kept her safe. I am really pleased with the service!