5 Ways to Verify the Legitimacy of Any Medical Transport Company

When it comes to hiring a medical transport company, most people are unaware of what questions to ask or what red flags to keep an eye out for. However, it is crucial that you do your due diligence and only entrusts the health of yourself or a loved one in the care of a legitimate and certified medical transport company.

So, in your search for a medical transport company, be sure to look out for these five vital signs;

1. Do They Have an Official Certification?

Official certification and license are an absolute must. Some illegitimate medical transport companies use meager prices to lure vulnerable clients to utilizing their service. In most cases, because they offer really low prices, unsuspecting clients are passive about diligently verifying the authenticity of their services and certifications.

So, always demand an official certification from the medical transport company, and if you are in doubt, contact the relevant authorities to make an independent verification.

2. Do They Use Marked Vehicles?

A legitimate and certified medical transport company will have its company name, amongst other relevant details, boldly printed on all their vehicles. On the other hand, if a company uses generic vehicles that are unmarked or not correctly marked as medical vehicles, be sure to pick them up as a warning sign.

If their fleet of vehicles is not uniform, do not have a bold inscription of the name of the company, address, and contact information, then steer clear of such a medical transport company.

3. Are They Insured?

Ask and verify that the company’s service is comprehensively insured. If there are any mishaps during the journey, you want to be sure that you will be rightly compensated. By right, every trip you take should be fully insured. This will give you an extra layer of assurance and security.

4. Do They Use Medically Certified Vehicles?

The Department of Transportation (D.O.T) has a guideline that all medical vehicles must adhere to both in terms of size, weight, design, and ergonomics. Standard Recreational Vehicles (RVs) that have been modified to look like a medical transport vehicle will not adhere to these criteria.

The D.O.T has explicit guidelines that regulate the nature of medical vehicles to be used to ensure the safety of transported patients. One such rule is that the vehicle must weigh less than 10,000 pounds and must be crash-certified. Ordinary Recreational Vehicles that have been refitted will often weigh more than the approved limit and will not pass a crash test.

5. Has Their Staff Been Properly Trained?

It is noteworthy to question or verify the skill set of the medical personnel onboard the vehicle. This includes the driver, nurses, EMTs, or any relevant medical staff that are going to be involved in the transportation of the patient. Medical staff working onboard medical vehicles are usually trained in a variety of specialized medical procedures and scenarios. So, do well to inquire about the expertise of the medical team accompanying you or your loved one.