Air Medical Transport, Every Option in One Call
Air ambulance, a medical escort on a commercial flight, or a medical van with a real bed. We arrange all three, and we'll tell you straight which one your loved one actually needs.
- ✓ Air & ground under one roof
- ✓ 24/7 coordination desk
- ✓ Same-day quote, one price for everything
Answered 24/7 by our team, not a call center.
What is air medical transport?
Air medical transport moves a patient by aircraft with medical care at their side the whole way. It comes in two main forms: a dedicated air ambulance (a medical aircraft with a full crew for critical patients) and a commercial medical escort, where a licensed medical professional flies beside a stable patient on a regular airline flight.
We coordinate both. Our parent company, Air Critical Care, operates air medical transport, and ACC Medlink runs its own fleet of medical ground vehicles. So when you call, you're not talking to a broker with one product to push. You're talking to a coordination desk that can put your loved one on a medical aircraft, on a commercial flight with a medical pro beside them, or in a van with a real bed, whichever their condition actually calls for.
Every trip is planned bedside to bedside, not airport to airport: the ground legs on both ends, the receiving facility, and the family kept informed while the trip is underway.
Which air medical transport is right? Sometimes none of them.
Because we arrange air and run our own ground fleet, we have no reason to talk you into the wrong one. The honest fit test:
An air ambulance fits when…
- They're critical: ICU-level care must continue in the air
- They must lie flat AND time is the emergency
- The trip is overseas and their condition rules out a commercial cabin
- For everyone else, it's the most expensive way to travel
A commercial medical escort fits when…
- They're medically stable and can sit upright for the flight
- They need oxygen, medications, or mobility help en route
- Dementia or anxiety makes flying alone unsafe
- Speed matters: see how an escorted flight works
Our ground vans fit when…
- They can't sit upright for hours. Our vans carry a real bed
- The airline won't clear them to fly, or altitude is a concern
- Family wants to ride along the whole way
- No airports, no tarmac transfers: state to state, door to door
Not sure which fits? That's what the phone call is for. Describe the situation and we'll tell you straight, with real numbers for each option.
The air services we arrange
- Air ambulanceFor critical patients, a dedicated medical aircraft with a crew that never leaves their side, bedside to bedside. A flight coordinator arranges every detail: the ambulance legs at both airports, the receiving facility, and (for international trips) the clearances and customs paperwork. Family members not traveling with the patient are kept informed of the flight's progress.
- Commercial medical escortFor stable patients who can sit upright: a licensed medical professional in the seat beside them on a regular airline flight, managing medications, oxygen, and every airport step. It's the workhorse of air medical transport. The full escort page explains the trip hour by hour.
- Commercial stretcherOn some international routes, a stretcher can be installed in a commercial airliner's cabin, a middle path between an escort and a dedicated aircraft. Eligibility is medically reviewed case by case with the airline; ask when you call.
Domestic and international, hospital discharges and bringing a loved one home from overseas: one desk plans the whole journey.
Families who called us first
2,500+ five-star reviews from families we've transported. A few from trips like yours.
families we've transported
“The whole crew was terrific - very personable and put my Mom at ease. The trip went as well as I could imagine!”
“The pilots and the medical staff were top notch. They made a very stressful situation easier. I thank you so much for that.”
“I worked with the staff at ACC Medlink to connect them with my mother-in-law. The team was responsive, professional and very helpful. Their patience and assistance with multiple date changes due to our family member's deteriorating health was very comforting.”
“The crew was professional, kind and caring. I felt that my husband and I were in good hands.”
“This was a last minute ground to air transport. All staff we kind and helpful. Very understanding. So appreciated all that I and my clients wife spoke to. Thank you 100 times over!”
“Absolutely the best group! Thank you so much!! It has to start with Evelyn, Alissa and Max! I'm sorry to say I can't remember the team's names, but they were all who I would call for my family and will call again if I ever need to! I was so impressed with the help, care and professionalism that I…”
Does it need to be a flight at all?
Here's what surprises most families who call about air medical transport: if the patient is stable, the trip usually doesn't need wings. An escorted commercial flight costs a fraction of an air ambulance, and our own ground vans do what no aircraft can.
- A real bed on a memory-foam mattressno sitting upright required, no altitude at all.
- Family rides along with a seat and a bed beside the patientmost aircraft allow one passenger at most.
- No airportsdoor through door by road, instead of ambulance–aircraft–ambulance.
- A fraction of the costof a dedicated aircraft.
The full case is on the air ambulance alternative page, and the side-by-side numbers are in the ground vs. air comparison guide. When air genuinely is the right call (critical care, a transplant window, an ocean in the way) we'll say so and arrange it.
How arranging air medical transport works
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1
Call us once
Tell us who's traveling, from where to where, and their medical picture. We give you an honest read across air ambulance, escorted flight, and ground, with real numbers.
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2
We arrange everything
Medical review, aircraft or airline clearance, crew, the ground legs at both ends, and the receiving facility. You'll have a same-day quote, and the quote you approve is the price you pay.
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3
Bedside to bedside
A medical professional stays with your loved one the entire trip, and our 24/7 desk keeps the family informed until the hand-off is complete at the other end.
“On two occasions medical air transport was required. The services received were outstanding.”
Compare ACC Medlink to the competition
How our Sprinters stack up against the vehicles other services send.
| ACC MedlinkMercedes Sprinter | Competitor Minivan Services |
Competitor RV Services |
|---|---|---|
| Two professional drivers & a medical professionalMedical attendants can stand and properly care for the patient en route | Two drivers onlyTight space, no headroom No room for proper care |
Medic and two driversNo way to load a stretcher onto an RV No room for proper care |
| Our own Mercedes Sprinter fleetNationwide fleet, expertly maintained Fully licensed |
Questionable safety recordQuestionable maintenance record | Structure not built for passengersQuestionable maintenance record No crash-safety standards required |
| Real beds with memory-foam mattressesA real bed, not a reclined seat | Thin plastic mattress | Hospital-type bed |
| Custom bedside commodeDignified access, no transfers | Bedpan only | Small ambulatory bathroomNot ideal for patient transfer |
| Low-emission vehiclesBlueTEC SCR technology Complies with strict EPA/CARB standards |
Not low-emission | Not low-emission |
Air medical transport questions
Don't see yours? Call. A real person on our team answers, day or night.
What's the difference between an air ambulance and a medical escort?
How much does air medical transport cost?
Do you handle international air medical transport?
Can family travel with the patient?
What if my loved one isn't cleared to fly?
How quickly can air medical transport be arranged?
Reviewed by the ACC Medlink teamUpdated How we review our pages
One call. Every option. One honest answer.
Tell us about your loved one and where they need to be. You'll have real numbers today for air, escorted flight, or ground, and a straight recommendation on which fits.
2,500+ reviews10M+ patient milesSince 2010