Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Mary Sturtevant
July 1, 2025Some of your responses only allowed 4s or I would have given all fives!! Great experience, kind and professional. Great company too and I felt super secure with Khris' driving!!
Leanne Hubbard
June 28, 2025I worked with the staff setting up the transport. They were easy to work with and quick to return calls. Time was on the essence, and they took that very seriously. We are a large institute with several layers of accountability. They were patient and willing to speak to the people on different levels in different states trying to coordinate the transport as quickly as possible.
Gregory Anderson
June 27, 2025Andrea kept me very informed and we are very pleased with your service
Emily Diltz
June 27, 2025On time and as promised. The ambulance crew from hospital to airport in Guadalajara was on time, professional and exceeded expections. The ambulance itself was adequate but not nearly as great as the one that transported him from the US airport to the hospital (might want to put replacement or refurbishment on your next capital budget request). The Lear jet was fast, reliable and the crew great. The bed was very hard (yes you need a hard surface if someone needs CPR) which was uncomfortable for my brother who just had back surgery. The crew was great about that with extra pillows, etc. They really woked hard to keep him as comfortable as possible and he was able to sleep a lot of the way. He was very appreciative of the chocolate chip cookies. Of all the entities involved in this international medical experience, MedLink was the best and easiest to deal with.. Yes, it is expensive to use air medical transport but we could not be happier with your service. God Bless all of you.
Frank Grimmer
June 26, 2025Over all, A+
C. Thornton
June 25, 2025The family's experience with the company was top-notch from Tyler/Nikki (transport coordinators) to Roberta and Damon (travel crew). The family cannot thank you enough for all the care and support that was given to transport our mom.
David Cooper
June 25, 2025Professional personnel clearly represented the company, services offered, and fee charged
Martha Wickens
June 24, 2025The 3 man crew was great! On time to pickup our mother and made good time coming from Lakeland, Fl to New Boston, MI with 2 siblings riding along the way also. Highly recommend!
Bill Paetz
June 23, 2025The crew were friendly, professional, on time and gave great care to our 83 year old family member for the 39 hour drive from Phoenix to South Carolina. They kept us informed by texts throughout the long drive and the patient seemed to endure the journey without complaint. We appreciate their services, and we would highly recommend ACC Medlink to others. Thanks.
Michele Saling
June 23, 2025The crew did a wonderful job bringing my dad from CT to TN. Andrea did an amazing job keeping me updated along the way. If I sent her a text she replied back in under 2 minutes!! Amazing job all around and my dad was very happy with his ride! Thank you so much again for your service!!!