ACC Medlink Reviews

Nikki was my initial contact on the phone and through the initial transaction. She was always helpful and timely. Davonta is the first person I talked to. He's the medic and he helped arrange the initial arrival when they were coming in. He was really great handling Neil even though Neil could be difficult. I think he let me do the initial part and then when it got tough, he stepped in and that worked really well for me and Neil and I appreciate that Jomo was a great driver and always a wonderful soul to talk to. Alex the other driver very kind and was great driving through the windy plains I enjoyed them immensely. Wonderful job by all!

I cannot say enough great things about the critical care transport team of Bobby, Keith, and Eckner during an extended transfer from Detroit to Montgomery, Alabama with my aunt. I am incredibly grateful for their service and would trust this team again without hesitation. Truly a 5-star experience.

Crew was incredibly professional, kind and helpful. The trip could not have been any smoother. Really great service.

We've been dealing with our mother who had a severe stroke on 2/20/26. On top of that dealing with my dad who's been married to her for almost 72 years. We were so moved at how wonderful everyone was from start to finish. We had them use ground transport from Florida to Pennsylvania. Everything was taken care of by them and we were able to call anytime day or night and get an update. It was such a relief to be able to feel confident that our mother was well cared for and safe. Thank you to all at MCC Medlink and especially our crew that got the job done! 🥰 Our family appreciates everything you've done and for making it easy on us. The best to all at ACC Medlink, The Smith family

This team represents the very best in critical care transport. I would trust Bobby and Keith again without hesitation and highly recommend them to anyone in need of top-tier medical transport services.

Crew was efficient, friendly and engaging on a 10 hour transport.

The crew were very pleasant and polite

We appreciate our wonderful crew for getting us to our place safe and comfortable. They were attentive and very caring, would definitely recommend them to anybody.

I am glad that I found this company. From beginning to end the crew members were highly professional and gave my brother personalized attention with his medical condition. My brother was transported from Mobile Alabama to Washington DC which was a 17 hour trip. I was also allowed to text the nurse along the way to get updates. In addition, they played movies for my brother to watch while he rode in a luxury Mercedes Sprinter Medical Transport. I would highly recommend this company!

Every moment of the service was of highest quality from the initial inquiry and time the representative took with me, to my inquiries with follow up questions and then finally to the booking, scheduling, coordination with both the pick up hospital and receiving rehab program, to the transport and ultimate delivery of the patient. All contact was professional, warm and highly efficient. The staff on the transport, Tawny, Heath and Lewis, were courteous, accommodating, friendly, professional, and efficient. Without hesitation, I would recommend ACC MedLink to anyone needing transport.