Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Marion Momaly
September 18, 2021Entire crew professional. I was impressed how they have the long distance transport service down to a science. Trip from FL to IL went as well as it possibly could have. Our entire family is grateful. Would definitely use ACC Medlink again.
Teresa Banks
September 18, 2021Everyone with ACC Medlink made a very difficult time go as smoothly as possible. Punctual and extremely courteous.
Jennifer Buhlman
September 18, 2021I used ACC Medink to transport my mother from a hospital in NY to an assisted living community in NC. The coordinators were so helpful and responsive and understanding when we had to abruptly reschedule the trip due to a temporary setback in mom's health which delayed her hospital discharge date. On the day of the transport, the crew arrived promptly as scheduled. The hospital staff were even so impressed that they are keeping ACC Medlink's name and number to refer to other families that may need the service. Upon arrival in NC, Mom could not say enough nice things about the crew.
Jmal Jones
September 11, 2021First allow me to thank you for providing first class long distance medical transport to my client's daughter. As the chosen person that was entrusted to find a quality medical long distance transportation company, the family and myself are more than pleased with this company due to their prompt response to inquiries, being on time to the drop off, as well as providing some of the best care I've seen during a medical transport. The client was kept calm and was checked on constantly. The nurse was amazing. The family of the client and I cannot thank your transportation team enough. I will be using this agency for additional long distance transfers.
Trisha Krajci
September 11, 2021It was necessary and critical to relocate my father from Virginia Beach to a VA hospital on Long Island NY. As his daughters and son, we felt that it was not feasible to drive him by ourselves. This service was very comfortable for my father and for our own mental health that he get home safely while he had constant medical attention for the entire trip. The 2 staff members were attentive and saw him into the emergency department when we arrived. If the need ever became necessary for anyone in my family or the family of anyone I know, I would not hesitate to share this experience. Thank you for arranging the transportation as quickly as you did.
Christina Vales
September 11, 2021Sandra was amazing providing updates and made the time to make a stop to get our dad a hamburger after we passed on that they were his favorite! Great service! V/r, C/v
Ray Huxen
September 4, 2021This company did great work and really helped us in a difficult time. I have already referred another client to them.
Wynona Campbell
September 4, 2021We are very pleased w/ACC Medlink. These people know what they are doing. Couldn't be more pleased w/the care of my mother in law (she is not an easy person to deal with) & Jesse made it work). Hats off to him & the crew. She was sad Jesse had to leave her. We need more Jesses in the world!!!
Mary Hamilton
September 4, 2021Mary said the transport from The Villages Florida to Cedar Rapids Iowa was wonderful.
Nancy Adams
September 4, 2021The ride up I-95 from Florida to North Carolina was very bumpy. Even laying in a hospital bed at night, I was unable to sleep due to the jarring, swaying, and bumping of the vehicle. I do not know if it is possible to design a medical transport van to have a smoother ride, but, if so, that would make the trip much more comfortable. The drivers said they did their best but said that poor road maintenance and lots of construction made it impossible to avoid rocking and bumping in this vehicle. Having said that, the trip allowed me to get my very weak and very sick mother to a safe care facility near my home. I am grateful to ACC Medlink for providing this professional, courteous and rapid service.