Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Lauren Hirel
May 25, 2021Excellent service! The staff and crew are very professional and extremely kind. Carol Ann was instrumental in making this happen and with her support and help I was able to fulfill my aunt's wishes to return home. Our sincere "thank you" from all the family.
Pam Streff
May 18, 2021Very kind, compassionate and professional. Made a long trip as painless as possible.
Michael Reed
May 18, 2021We had never had to use a medical transport before but were VERY PLEASED with employees & safe driving & they catered to our every need- always polite & courteous ! Thank you to everyone involved in this trip!
Sara Wrobel
May 18, 2021The crew did a wonderful job of communicating along my father's journey home. I felt like I could call as much as I wanted to check in on my Dad and he reported a fun time visiting with the guys. Arrival time was accurate to the minute and they time the arrival to work with the receiving facility, which was appreciated.
Lynda Halvorson
May 18, 2021Did not meet crew members or see van
Patricia Layer
May 17, 2021My sister Susan loved Erik. He made her feel safe and secure. I, too, was very impressed with Erik and enjoyed our conversations along the 21 hour drive. The drivers were very respectful too, and I always felt like we were in good hands.
Suzan Iscil
May 17, 2021The team was wonderful- polite and very accommodating
Dwain Davis
May 12, 2021Very kind friendly and extremely helpful
John Hughes
May 1, 2021We used ACC Medlink to transport my terminal mother from Florida back to Ohio. Because of her condition we felt this was the safest and most comfortable way to get her back home. It may seem expensive at first but the quality and care you receive is priceless. My mother deserved the best care available and Medlink was the answer. From the first person you talk with to the transport crew, everyone was amazing, caring and professional. I strongly recommend using Medlink, what we thought was impossible (Getting my mother home) they made possible.
Scott Wycherley
April 29, 2021We were impressed from the get-go with the personal and caring tone of everyone with whom we had contact from the company. On the transport itself, the RN Jan called us twice to talk with the patient and reassure him. After their 20 virtually non-stop trip they seemed well rested and enthused to go on to their next assignment. We would highly recommend Air Critical Care to anyone needing transport services. Scott and Deb Wycherley, Townsend, WI