Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Nancy Adams
September 4, 2021The ride up I-95 from Florida to North Carolina was very bumpy. Even laying in a hospital bed at night, I was unable to sleep due to the jarring, swaying, and bumping of the vehicle. I do not know if it is possible to design a medical transport van to have a smoother ride, but, if so, that would make the trip much more comfortable. The drivers said they did their best but said that poor road maintenance and lots of construction made it impossible to avoid rocking and bumping in this vehicle. Having said that, the trip allowed me to get my very weak and very sick mother to a safe care facility near my home. I am grateful to ACC Medlink for providing this professional, courteous and rapid service.
Susan Via Aaron
September 4, 2021From my very first research call, ACC consistently was proactive, professional, reliable and considerate of all my questions and concerns. We had to transport my mother nearly 900 miles and everything they did was above the call of duty. I highly recommend them.
Sharon Crosby
September 4, 2021Make sure patient companions are taken care of. My stepdads companion didn't get enough to eat. OTHERWISE I CANNOT THINK OF ONE RECOMMENDATION TO ADD!!! Way to go all!
Dagmar Stern
September 4, 2021The roads need repair badly
Gina Fisher
August 21, 2021Everyone was great to work with
Nancy Johnson
August 21, 2021The trip was excellent and I would highly recommend you to anyone who needs this type of transportation.
Matthew Laird
August 21, 2021From my first interaction with your company, I have been very impressed with your professionalism, courtesy, and caring. I am so appreciative for all your help in relocating my elderly aunt from Connecticut to Virginia. All your staff have been a pleasure to deal with; in fact, dealing with ACC Medlink has been the easiest and least stressful part of this entire process. Everything was exactly as advertised, and your cost very competitive. I would highly recommend your company to anyone who wants the best for their loved one. Thank you for helping to reunite our family!
Amber Christensen
August 5, 2021The transport of my mother was so beautifully executed! She was allowed to rest and kept safe and comfortable for the transport. Jan our nurse was excellent! My mother is incontinent and she checked and changed her, assisted with feeding her. They were excellent with communication, letting us choose lunch stop, and giving us restroom time when we needed to stop. We couldn't ask for a better ride to get my mother moved 600 miles! Thank you to our driver who was so kind! Top notch!
Teresa Walker
August 5, 2021Excellent service. It was well worth the money. My mother-in-law has several medical issues and they were very considerate and made her feel comfortable. I pray I never need these services again, but if I do I will definitely be using them.
Jamie Luzzi
July 29, 2021These three young men were absolute angels. They took a bad situation we were experiencing and turned around. They were extremely professional, very polite and extremely accommodating. They made us all, especially my mother who was being transported, feel at ease. I cannot say enough about these three young men except that they were an absolute god send. Your company was excellent to deal with and you should be proud and thankful to have such good employees as theses three. Thank you again to Alan, Cody and Wayman! God bless