Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Benjamin Lozano

July 29, 2020
(5/5)
Customer Review:

Amazing team. They got my son back home and took extreme car of him. He said care was better than hospital.

Why they chose us: Quality

June Barrelle

July 24, 2020
(5/5)
Customer Review:

This was a very difficult situation with our relative being out of state and not able to communicate due to a stroke. Not to mention the obstacles of COVID. The coordinators were amazing: Informative, reliable always answering the phone. Was given a quote for services; I considered it to be extremely reasonable, especially due to the distance and timing. I would have expected far more than quoted. Thank you all for such an outstanding service. I would recommend ACC Medlink to everyone.

Why they chose us: Veteran Owned Caught My Eye, Called For Information And The Customer Service Was Outstanding. Answered Everything And Informed Me Of Everything Elsei Needed.

Michele Shelton

July 23, 2020
(5/5)
Customer Review:

We were so pleased with your transport team and your diligence to make this happen. This literally saved Elisha's life!! Thank you for being there and working this out for our family so quickly! May God bless you ALL!!!

Why they chose us: Expedient Quality Service

Kimberly Young

July 17, 2020
(5/5)
Customer Review:

I cannot say Thank You enough for the outstanding and excellent service we experienced with ACC.

Why they chose us: Excellent Reviews From Previous Customers. After Submitting An Online Quote I Promptly Received An Email Response With Quote. I Called Them And Was Greeted With Friendly, Caring, And Compassionate Csr, Kaylie, That Explained Every Detail And Answered All My Questions. My Dad Needed To Be Transported From West Virginia Back Home To Louisiana. Once He Was Cleared For Transport He Was Booked And On The Way Within 72 Hours For Ground Transport. The Medic, Jesse, Was Super Caring And Updated Us Throughout The Duration Of Travel.

Barbara Hornstein

July 16, 2020
(5/5)
Customer Review:

Truly a perfect option for my mom. She couldn't fly from Florida to Maryland. She is perfectly healthy but we did not want her to have any exposure to COVID-19. Thank you for an awesome experience

Why they chose us: Quality And Reviews

Carol Hobaugh

July 15, 2020
(5/5)
Customer Review:

Everything with the transport happened as represented and on schedule. The Drivers knew exactly what they were doing. The attending nurse verified all medications prior to departure. She was exceptional and cared for my brother throughout the night. He was in good hands.

Why they chose us: Availability

Patricia Nizzere

July 10, 2020
(5/5)
Customer Review:

Eric made my 97 year old Mom very comfortable in an otherwise uncomfortable situation. He is a very caring person who is made for this job. David's driving skills were perfect and I am a very hard person to please when it comes to driving! David is also a very caring person who made my Mom very comfortable.

Why they chose us: All Questions Answered Politely And Professionally

Michael Sunderman

July 9, 2020
(5/5)
Customer Review:

Long trip for my 95 year old mother(Indiana to South Carolina). Attentive, flexible, good accommodations. Made a possible nightmare into a good experience.

Why they chose us: Availability, Efficiency, Value

Joseph Goldman

July 8, 2020
(5/5)
Customer Review:

Our trip was very long. Since we had to divert I-95 due to an accident we arrived home at 3:30 a m . Our care couldn't have been better. Would definitely recommend with no reservations.

Why they chose us: Needed To Travel From Boca Raton Fl To Norfolk Va In The Safest Way Possible, Due To The Virus

Stefanie Gage

July 6, 2020
(5/5)
Customer Review:

The staff and crew were EXCELLENT in arranging and working with me to get my step son transported up North. My step son is a Vet and has terminal cancer. We had to change the destination by quite a bit of distance and the company kept the original quote and applied the difference in charges as discount for a Vet! Due to Covid my step son was traveling alone. The crew stayed in touch and even gave him a cell phone to use to check in with me at 1:30 am. it was a HUGE relief to get him transported safely, quickly and professionally. Thank you for a job well done and help in getting a terminal vet home to his family.

Why they chose us: Availability To Response Quickly
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