Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Nicole Moschitta
January 5, 2021There aren't enough words to describe the compassion and care we received on our 18 hour trip from Eric, Steve & Owen they went above and beyond for us they treated us like family the whole way. They are the most caring, compassionate, helpful, friendly courteous & professional guys. They are best crew anyone can have. We are so glad we had them. The office staff went above and beyond for us also they are so helpful and friendly & caring they took care of everything for us. There is not enough stars to give to the staff & words cannot describe how wonderful they are. Thank you ACC for taking care us like we were your own family.
Marty Wallace
January 2, 2021The driver and attendant were very professional and courteous. The whole office staff was awesome as well. We couldn't be more satisfied.
Randy Strandin
December 28, 2020Trip couldn't have gone better. Some weather related delays but no fault of staff. My mother was kept very comfortable and well fed and entertained. Hats off to your crew!!!
Jennifer Mccrickard
December 22, 2020Thanks so much for transporting my father safely and getting him here for the holidays!
Margie Pryor
December 19, 2020The crew were amazing and took excellent care of my mom! Highly recommend.
Joseph Sergi
December 17, 2020CarolAnne and the entire team performed at a very high level of service. CarolAnne demonstrated superior patience with what was at times a slow responding facility. She assisted me with moving the transportation forward and getting it scheduled...fabulous work! Very professional. Danny, the Med Tech was outstanding as well, ensuring I received updates at the appropriate duration throughout the ride. The other crew members were professional and courteous going the extra mile to ensure family members had adequate time with my aunt prior to be quarantined. Great teamwork!
Todd Barnes
December 17, 2020We appreciate the care that Jessica received from everyone involved in the trip from Shreveport to Pensacola. Jessica felt comfortable and at ease. Thanks to everyone involved!
Robin Weiser
December 17, 2020Everything was seamless. Owen helped make a very difficult situation turn out well. He went overboard to accommodate. Couldn't have been more reassured and pleased. In addition, the crew was prompt and efficient.
David Cohan
December 3, 2020I have already told several people that ACC Medlink is among the most professional, friendly, and customer-service oriented companies I have ever dealt with. Extremely professional, all services were delivered as promised, and great communication throughout. My dad was transported from a long term care provider in VA to one in NJ, and I told both homes that they should keep your contact info on file so they can recommend you to others who may be in need of this service. I cannot recommend ACC Medlink highly enough. Well done.
Linda Micheel
December 3, 2020My mother's husband passed away in October. She always said if he passed first she wanted to be back in Iowa. I don't know how else I would have gotten her back here. Being transported by MCC allowed me to just spend the time with my mom and not worry about details. The crew were all so kind and courteous. We couldn't have had a better trip. THANK YOU ALL!