On time and as promised. The ambulance crew from hospital to airport in Guadalajara was on time, professional and exceeded expections. The ambulance itself was adequate but not nearly as great as the one that transported him from the US airport to the hospital (might want to put replacement or refurbishment on your next capital budget request). The Lear jet was fast, reliable and the crew great. The bed was very hard (yes you need a hard surface if someone needs CPR) which was uncomfortable for my brother who just had back surgery. The crew was great about that with extra pillows, etc. They really woked hard to keep him as comfortable as possible and he was able to sleep a lot of the way. He was very appreciative of the chocolate chip cookies. Of all the entities involved in this international medical experience, MedLink was the best and easiest to deal with.. Yes, it is expensive to use air medical transport but we could not be happier with your service. God Bless all of you.

Over all, A+

The family's experience with the company was top-notch from Tyler/Nikki (transport coordinators) to Roberta and Damon (travel crew). The family cannot thank you enough for all the care and support that was given to transport our mom.

Professional personnel clearly represented the company, services offered, and fee charged

The 3 man crew was great! On time to pickup our mother and made good time coming from Lakeland, Fl to New Boston, MI with 2 siblings riding along the way also. Highly recommend!

The crew were friendly, professional, on time and gave great care to our 83 year old family member for the 39 hour drive from Phoenix to South Carolina. They kept us informed by texts throughout the long drive and the patient seemed to endure the journey without complaint. We appreciate their services, and we would highly recommend ACC Medlink to others. Thanks.

The crew did a wonderful job bringing my dad from CT to TN. Andrea did an amazing job keeping me updated along the way. If I sent her a text she replied back in under 2 minutes!! Amazing job all around and my dad was very happy with his ride! Thank you so much again for your service!!!

My dad's interstate medical transport was incredible. From coordinating the care team at the hospital and leading the charge to get the ball rolling on the move, Cory was an asset to our transport. His demeanor allowed for everyone to get behind him and help make a difficult process happen quickly and easily. Cory's hospitality toward my dad was amazing and he offered regular updates throughout the 6 hour drive. Alex & Khris drove with care and handled the situation perfectly. We were so nervous about such a long drive under difficult and emotional circumstances and Cory kept us at ease. He is a solid professional and anyone would be lucky to have him on their transport.

First class operation, well appointed device and very professional crew.

Pricing was competitive and the vans looked nicer than other options