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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Barry Draeger

June 3, 2025
(5/5)
Customer Review:

My entire experience with ACC Medlink was great from start to finish. Michael, Keith and Jose were very professional and friendly. They took excellent care of my mom during a difficult 1,000 mile transport from Wisconsin to Colorado. Highly recommended!

Why they chose us: Good Reviews, Vehicles Safety

Kara Velasquez

June 2, 2025
(4/5)
Customer Review:

Mr. Erik Luna was a tremendous help with providing excellent care to my uncle on our transport. He went above and beyond to make sure us both were taken care of and go to out our destination safely.

Why they chose us: Recommendation

Deane Smith

June 2, 2025
(5/5)
Customer Review:

These three guys were awesome. From the minute they walked into my Dad's room and introduced themselves to us and my dad we knew we were in good hands. They were not only very caring and professional they were fun and made the entire trip easy. They took my mother in the transport also and made her very comfortable and they were very kind to her also. We had a situation at the hospital we came to, trying getting my dad into a room and they were so nice and patient waiting two hours until he got into his room with no complaints. We were complaining, but they weren't. We would definitely use your service again (hopefully we won't need). Thank you very much. These guys are the best!

Why they chose us: Price

Joanne Hill

June 2, 2025
(5/5)
Customer Review:

Everyone I dealt with in connection with this transport were fabulous. From the ladies in the office to Cheryl, the nurse, and the drivers, Jamie and Anthony. I would highly recommend Accmedlink.

Why they chose us: Recommendation, Price

Leah Nava

May 28, 2025
(5/5)
Customer Review:

The team was extremely professional, courteous, and great at communicating. Thank you for transporting my loved one safely and comfortably.

Why they chose us: Recommendation

Ann Reeder

May 28, 2025
(5/5)
Customer Review:

ACC moved my brother from Glendora, CA to Clearwater FL in just about 40 hours. From the initial quote to the pick-up and drive, everyone at ACC was courteous, professional, and kind. My brother has dementia and is often noncommunicative, but the crew, Susan, Alex and Tyrone, were kind and went out of their way to draw him out and made sure he was comfortable and at ease throughout the trip. My niece was able to ride along and had nothing but praise for the whole crew. Highly recommend them!

Why they chose us: Had Used Them Previously To Move My Mom From Southern California To The Bay Area.

John Boone

May 28, 2025
(5/5)
Customer Review:

Overall it was a great experience in a rather stressful situation. Every time I called to set up the transfer of my sister and husband from Florida to Pennsylvania every person I talked to knew the situation without me needing to explain it over and over. The 3 person crew was right on time and made sure both were comfortable. Susan the nurse did an awesome job keeping both of them calm in an otherwise stressful 20hr ride. The other 2 crew members also added to the comfort of my sister and brother in law. If needed, I wouldn't hesitate to use ACC Medlink again. Thank you.

Why they chose us: Most Responsive. Could Talk To A Number Of People And All Of Them Knew Exactly What Was Going On Without Needing To Explain Everything Over And Over.

Denise Sarto

May 27, 2025
(5/5)
Customer Review:

I put in a request in on the website and received a phonecall from Maria minutes later! She was so professional and kept in contact with me to update me on what she heard from the case manager at the hospital where my mom was. Anyone I called or emailed with questions was so polite and helpful. Communication with this company was superb, which I greatly appreciated. Shava, Andrew and Q were all great guys - easy to talk with and professional. They were quick to jump into action with any request. They warned me it can feel bumpy or like we're being pushed by the wind - also that some of the vehicles are equipped with auto-breaking, so just to be aware of that, but it was such a comfortable ride and the drive went smoothly! I felt safe with them at the wheel the whole time. Q kept my mom dry with brief changes when need be. They arrived on time for pick-up and didn't complain when the hospital took a bit to get things in place for us to head out. They got my mom situated in her new place and overall, it was just an stress-free, relaxing journey of 500 miles. Thank you, all! I wouldn't hesitate a second to use your services again in the future.

Why they chose us: Professionalism

Charline Lovett

May 26, 2025
(5/5)
Customer Review:

Only reason for a 4 instead of a 5 score was because our pick up time was delayed. Other than that everything was great!

Why they chose us: Quality

Karen Peoples

May 22, 2025
(5/5)
Customer Review:

Everyone was great from start to finish and the time it took for transport absolutely exceeded my expectations. Thank you for getting my sister home so I could embrace her in her last days here with me!

Why they chose us: Reviews
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