Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Francine Brady
July 25, 2025The entire crew was so professional, kind, and courteous, even when my mother did unexpected things during the trip. I really appreciated Kat reaching out before the trip to verify information and give me the opportunity to ask questions. I also appreciated her giving me a way to contact her directly prior to the trip if I had any additional questions, which I ended up using. She alleviated the fears and concerns I had which was so nice considering moving my mother from one state to another state was a very stressful and nerve-wracking time for me.
Rebecca Tedder
July 24, 2025The crew transporting my family member were absolutely fantastic! 18hr drive all night, delivering my loved one safe and sound. RN Bobby was on top of everything during the drive and kept me informed, and the two drivers were very capable and trustworthy. I hope I am never in a situation again to have to use a medical transport, but I know I can trust Medlink if ever needed again!
Joyce Myers
July 23, 2025Q, Eric, and Joe were wonderful!
Milly Bailey-abril
July 23, 2025The crew were truly amazing! They were patient and extremely helpful with my dad and transportation throughout our travels. I would definitely recommend them as the go to crew.
Judy Parker
July 23, 2025The medic and crew were professional. They treated my dad with kindness and respect. They allowed a family member to travel with them which eased my dad's anxiety. Everything that was needed for the trip was provided. It is an honor to support veteran owned companies. I would highly recommend ACC Medlink to anyone needing long distance medical transport.
Amy Mathey
July 22, 2025They did an excellent job trying to keep her comfortable.
Suzanne Alberts
July 22, 2025Your company was not only a fair price, your service was absolutely customer oriented. Courtesy and organization, was everything I would have expected.
Tory Gross
July 21, 2025The crew and transport service was truly a blessing to us. They moved my very sick father from a facility in FL to our home in NC so he could come comfortably be with family while he's passing. They were so professional, efficient, timely and caring. Thank you thank you thank you!
Melissa Scholl
July 18, 2025The immediacy of our need for transport, and your ability to meet that was outstanding. I think also the fact that one of your transporters spoke Spanish, as did our sister who your translating spoke Spanish as a second language provided distraction, and a sense of security to her.
Henry Simmons
July 18, 2025Service was outstanding from initial inquiry about features and costs, booking with trip coordinator, periodic texts from driver regarding my brother's condition and trip schedule. Very pleased with company's coordination with respective care facilities. Quite satisfied with efficiency and professionalism.