Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Carmen Sirianni

March 10, 2025
(5/5)
Customer Review:

You folks have a complex job and I was very impressed. I am an organizational sociologist for the past 40 years, and you are right up there! Thanks so much to the crew and to all the staff who made this possible.

Why they chose us: Quality And Price

James Shields

March 7, 2025
(5/5)
Customer Review:

Caring, courteous, on time, professional, great drivers, wonderful nurse

Why they chose us: Quality

Lynn Heath

March 5, 2025
(5/5)
Customer Review:

We were impressed with all aspects of our experience with ACC Medlink and would recommend them to anyone needing to arrange overland transport of a disabled person. My brother-in-law, the patient, reported that he was comfortable and satisfied with his experience, and as the person who arranged the transport, I was impressed with the professional and caring attitude of all those who assisted in making the trip happen. Thank you all!

Why they chose us: Professional And Caring Approach

Judith Kieffer

March 5, 2025
(5/5)
Customer Review:

Very professional office kept me informed and answered any concerns. They kept us updated on arrival. The Nursing facility did not have him on a draw sheet and he's a large paralyzed man but they made a plan and moved him without discomfort. I was a secondary patient, just having my hip replaced, they also cared for me and made sure I got up and down steps safely. Cat knew how to handle my sometimes difficult husband and took care of him even between stops when the Sprinter was going over very rough roads from winter conditions. She has an excellent disposition for caring people in such confined spaces.The drivers did an excellent job getting us to the nursing facility and even pitched in taking care of my husband. The receiving nursing home was very impressed and took pictures and information in case they needed a transport. I would definitely recommend this service to anyone who cares about transporting their loved one. Safety was very important for them.

Why they chose us: Found On Internet

Pat Giddings

March 5, 2025
(5/5)
Customer Review:

I'm happy that we choose you,.my brother arrived safely in Texas from California and the drivers and nurse made the ride as plrasa as possible. Thank all of you so much.

Why they chose us: Quality Of Service

Todd Riddick

February 27, 2025
(5/5)
Customer Review:

The crew did an amazing job, Nikki was very friendly and helpful in a very stressful time and was able to help us schedule the transport quickly to transport the patient within 2 days of the call. The crew in the transport were very kind, and friendly, they kept the family updated throughout the journey and did their best to make the drive as comfortable as possible.

Why they chose us: Quality

Penelope Gold

February 26, 2025
(5/5)
Customer Review:

They worked with us. The trip was over in good time.

Why they chose us: Son's Idea

Richard Zamora

February 25, 2025
(5/5)
Customer Review:

My Client had an out-of-state ground based medical transport scheduled with another provider which reneged on their being able to accomplish the transport. I contacted ACC Medlink on short notice. ACC Medlink staff responded promptly and professionally and had the medical transport for my Client in place and ready-to-go in 48 hours. We had a few modifications including location pickup prior to the actual transport and ACC Medlink made the adjustments and kept us calm for what was a significant undertaking moving the Client from Southern California to Washington. The pickup happened as planned and 24-hours later my Client was delivered into the hands of his awaiting sister in Washington. Thank you for your guidance and follow through for this most logistically and medically sensitive transport.

Why they chose us: Quality And Timeliness

Cheryl Holliday

February 24, 2025
(5/5)
Customer Review:

Davonte took my Aunt's vitals and did everything to assure our comfort during this 3- hour interstate jaunt. Tyron was our driver. Both were professional, prepared, kind and careful with my Aunt's frailty. Excellent service!

Why they chose us: Interstate Service, Great Reviews And Professional Intake.

John Scroggins

February 21, 2025
(5/5)
Customer Review:

Very pleased with excellent care.

Why they chose us: Availability, Quality
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